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title: AOL email not updating on iPhone - Apple Community

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# AOL email not updating on iPhone - Apple Community

# AOL Email Not Updating on iPhone? Here's How to Fix It

Is your AOL email not playing nice with your iPhone? You're not the only one. Lots of folks are saying their emails aren't syncing, messages are late, or AOL Mail just freezes up on their iPhones. Don't worry! I've put together a simple guide with tips from Apple users and experts to get your AOL Mail back on track.

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## Why Won't My AOL Email Update on My iPhone?

Here are some usual suspects:

*   Your internet is spotty.
*   Your iPhone or AOL Mail app is old.
*   Your email settings are messed up.
*   Background app refresh is turned off.
*   AOL's servers are having a bad day.
*   Your iPhone is packed to the brim with stuff.

Let's walk through some fixes that have worked for others.

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## 1. Check Your Internet

A weak Wi-Fi signal can stop AOL from getting new emails.

### How to Fix:

*   Turn Airplane Mode on for 10 seconds, then turn it off again.
*   Switch from Wi-Fi to your phone's data (or the other way around).
*   Restart your internet router if emails are stuck.

Still not working? Let's try something else.

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## 2. Close and Reopen the AOL Mail App

If the app is frozen, it won't sync.

### How to Fix:

1.  Swipe up from the bottom of your screen (if you have a newer iPhone) or double-click the Home button (if you have an older one).
2.  Swipe the AOL Mail app away to close it.
3.  Open the app again and see if your emails show up.

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## 3. Is Your iPhone and AOL Mail App Up-to-Date?

Old software can cause problems.

### How to Fix:

*   **Update your iPhone:**
    *   Go to **Settings** \&gt; **General** \&gt; **Software Update** and install any updates you see.
*   **Update the AOL Mail App:**
    *   Open the **App Store**, tap your profile icon, and update AOL Mail if there's an update waiting.

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## 4. Turn On Background App Refresh

Turning this on allows AOL to get new emails even when you're not using the app.

### How to Fix:

1.  Go to **Settings** \&gt; **General** \&gt; **Background App Refresh**.
2.  Turn it on for **AOL Mail**.
3.  Then, go to **Settings** \&gt; **Mail** \&gt; **Accounts** \&gt; **AOL** \&gt; **Fetch New Data** and turn on **Push**.

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## 5. Re-Add Your AOL Account

Sometimes the settings get messed up, and you need to start fresh.

### How to Fix:

1.  Go to **Settings** \&gt; **Mail** \&gt; **Accounts** \&gt; **AOL** \&gt; **Delete Account**.
2.  Add it back:
    *   Go to **Settings** \&gt; **Mail** \&gt; **Add Account** \&gt; **AOL**.
    *   Type in your email and password.

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## 6. Check If AOL Is Having Problems

If AOL's servers are down, your emails won't sync, no matter what you do.

### How to Check:

*   Go to [Downdetector](https://downdetector.com/status/aol/) to see if others are reporting issues.
*   Check [@AOLHelp on Twitter/X](http://www.twitter.com) for updates.

If AOL is down, just wait it out.

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## 7. Reset Your iPhone's Network Settings

This can fix issues with your Wi-Fi or cellular data.

### How to Fix:

1.  Go to **Settings** \&gt; **General** \&gt; **Transfer or Reset iPhone** \&gt; **Reset** \&gt; **Reset Network Settings**.
2.  Reconnect to your Wi-Fi and check AOL Mail.

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## 8. Make Some Room on Your iPhone

If your iPhone is full, it might not be able to download new emails.

### How to Fix:

*   Go to **Settings** \&gt; **General** \&gt; **iPhone Storage** and delete things you don't need.

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## 9. Call in the Experts

If nothing else works, contact AOL's support team.

### How to Fix:

*   Go to [AOL Help](https://help.aol.com/) for live chat or email support.

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## FAQs

### 1. Why isn't my AOL Mail syncing on my iPhone?

*   Double-check your internet, update your iPhone, or try re-adding your AOL account.

### 2. How do I make AOL Mail refresh?

*   Pull down on the inbox screen to refresh it.

### 3. Why are my AOL emails slow to arrive?

*   Turn on **Push Email** in **Settings** \&gt; **Mail** \&gt; **Fetch New Data**.

### 4. Can I use AOL with the newest iPhone software?

*   Yep, just make sure your app is up-to-date.

### 5. How do I fix AOL Mail when it gets stuck loading?

*   Close the app and reopen it, clear the app's cache, or reset network settings.

### 6. Why does AOL keep asking for my password?

*   Try re-entering your password or resetting it at [AOL Account Recovery](https://login.aol.com/).

### 7. Can I use AOL without the app?

*   Sure, just go to [mail.aol.com](https://mail.aol.com/) in Safari.

### 8. How do I stop AOL emails from going to Spam?

*   Mark them as Not Spam and add the sender to your contacts.

### 9. Do I have to pay to use AOL Mail on my iPhone?

*   Nope, but you need an internet connection.

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## Last Resort

If AOL Mail still isn't cooperating

*   Restart your iPhone (hold the Power button and Volume Up button, then slide to power off).
*   Use AOL Mail in Safari for now.
*   If you're testing new iphone software, it might cause problems.

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## Wrap-Up

If your AOL email is acting up on your iPhone, give these fixes a shot:

✅ Check your internet

✅ Close and reopen AOL Mail

✅ Update your iPhone and the AOL app

✅ Turn on Background App Refresh

✅ Re-add your AOL account

✅ Check if AOL is down

✅ Reset your network settings

✅ Free up space on your iPhone

✅ Contact AOL Support

Still no luck? Ask for help on the Apple Community forums!

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