---
title: Inagural Credit Union Research
tags: meeting
description: Catalyzing research community
---

### Meeting Notes

:::info
- **Location:** Filene
- **Date:** Oct 9, 2010
- **Participants:**
[name=Brent Hueth, Taylor Nelms, Jordan Van Rijn, Donal McKillop, Roberto Robatto, Scott Borger, Luis Dopico, Bill Hampel]
- **Host:** Filene
- **Reference:** [Morning workshop agenda](https://files.j3z.io/cu-workshop-agenda-10-9-19.pdf)
:::

## Discussion of survey results

- Consumer recognition
- Too many too small

#### Issue: Non-interest income represents a necessary source of revenue for credit unions, and credit unions would benefit from expanding these offerings while also making positive social impact.

- Charges, courtesy fees
- Fee income, interchange income, loan origination, mortgage servicing revenue
- Survey of practices, survey/focus group members/consumers
- Net-interest income trending down, countercyclical with interest rate and non-interest income
- Perception of consumers/WTP/CV, alternatives for members
- Services offered to clientele that can't get service at bank, and alternative is payday lending
- Risk smoothing, improves return to members overall

### Research questions

1. Credit unions and their members benefit from non-interest income service provision

- Does non-interest income reduce volatility and risk of failure? If so, what is the magnitude of these effects?
- Does non-interest income subsidize provision of saving and lending services?

- **Methodology**
- Service choice using management survey;
- Effect of services on risk using call report, etc.

2. Can members who use services that generate non-interest income access comparable services in banks, and if not, what alternatives do they face (e.g., payday loan)?

- **Methodology**:
- Compare payday rates with service fees;
- Survey members service utilization, alternatives, WTP.

3. Do low-income members cross subsidize high-income members with fees payed on overdraft activity?