How Do I Fix an Error on My Booking with United Airlines?

# How Do I Fix an Error on My Booking with United Airlines? To fix booking errors with United Airlines, call their customer service at 1-888-843-9199. Alternatively, access "My Trips" on their website to make corrections promptly. Booking a flight can sometimes involve errors, such as incorrect names, wrong dates, or even payment mistakes. If you’ve encountered an error in your booking with United Airlines, there’s no need to panic. This comprehensive guide will walk you through the steps to identify, correct, and avoid future booking mistakes. --- ## Common Booking Errors on United Airlines ### 1. **Name Errors** * Misspelled first or last names. * Incorrect name order. * Missing middle names or initials. * Using nicknames instead of legal names. ### 2. **Travel Date or Time Errors** * Booking flights on the wrong day. * Mistakenly selecting AM instead of PM or vice versa. ### 3. **Destination or Flight Errors** * Selecting the wrong destination or flight number. * Confusing connecting flights with direct flights. ### 4. **Seat Selection Issues** * Choosing incorrect seats or failing to select seats. * Selecting premium seats unintentionally. ### 5. **Payment or Billing Errors** * Providing incorrect billing information. * Payment not processed or duplicate payments. ### 6. **Special Requests Mistakes** * Failing to include meal preferences or accessibility needs. Identifying the type of error is the first step toward a resolution. --- ## Step-by-Step Guide to Fixing Booking Errors ### 1. **Act Quickly** United Airlines, like most airlines, has a **24-hour flexible booking policy**. This policy allows passengers to make changes or cancel their reservations without incurring fees, provided the correction is made within 24 hours of booking. #### Why Speed Matters: * Reduces additional costs. * Increases the likelihood of seat availability for corrected flights. --- ### 2. **Access Your Booking** #### Online via United Airlines’ Website: 1. Visit [www.united.com](https://www.united.com). 2. Click on “My Trips” at the top of the page. 3. Enter your confirmation number and last name. 4. Review your itinerary for errors. #### Using the United Mobile App: 1. Open the United app. 2. Navigate to “Trips” and log in to your MileagePlus account or enter your booking details. 3. Select the trip and review the booking details. --- ### 3. **Correcting Name Errors** United Airlines allows minor corrections for name discrepancies: #### Minor Name Corrections: * Correcting typos or misspellings. * Adding or removing a middle name or initial. * Fixing reversed first and last names. #### Steps to Correct: 1. Call United Airlines Customer Service at **1-800-864-8331**. 2. Provide your confirmation number and explain the issue. 3. Submit required documentation (e.g., a government-issued ID or passport). #### Fees: * Minor corrections are usually free. * Major changes (e.g., transferring a ticket to another person) are not permitted and require rebooking. --- ### 4. **Changing Travel Dates or Times** If you’ve booked the wrong travel dates or times, adjustments can be made based on ticket type: #### Steps to Modify: 1. Go to “My Trips” on the United website or app. 2. Select “Change Flight” and choose the desired dates and times. 3. Pay any applicable fare difference or change fees. #### Important Notes: * Basic Economy tickets are non-changeable. * Flexible tickets allow changes without fees, but fare differences may apply. --- ### 5. **Fixing Destination or Flight Errors** For errors involving the wrong destination or flight selection: #### Steps: 1. Access your booking via “My Trips.” 2. Select the flight and choose “Change Trip.” 3. Adjust your destination or flight. 4. Confirm changes and pay any fare difference. #### Fees: * Fare differences and change fees may apply, depending on ticket type. * Flexible policies may waive fees for certain fare classes. --- ### 6. **Adjusting Seat Selections** If you’ve chosen the wrong seat or want to upgrade: #### Online Process: 1. Log in to “My Trips” on the United website. 2. Click on “Change Seats” to view available options. 3. Select a new seat and confirm your selection. #### Fees: * Upgrades or premium seat selections may incur additional costs. * Free changes are available for certain MileagePlus members. --- ### 7. **Resolving Payment or Billing Issues** Payment errors include incorrect billing details or charges not processing properly: #### Steps: 1. Verify your payment method and billing information. 2. Contact United Airlines’ billing department if discrepancies persist. 3. Provide relevant documentation, such as receipts or bank statements. #### Contact Information: * Call **1-800-864-8331** for billing inquiries. --- ### 8. **Addressing Special Requests** If you forgot to include special requests, such as dietary preferences or mobility assistance: #### Steps: 1. Access your booking via “My Trips.” 2. Navigate to “Add Special Requests” or contact customer service. 3. Update preferences as needed. --- ## Additional Support Channels If online options aren’t sufficient, United Airlines provides multiple support channels: ### Phone Support * General inquiries: **1-800-864-8331**. * International assistance: Country-specific numbers are available on United’s website. ### Live Chat * Access via the United app or website. ### Social Media * Twitter: @United * Facebook: United Airlines ### Airport Help Desks * Visit the nearest United Airlines counter for immediate assistance. --- ## Preventing Booking Errors in the Future 1. **Double-Check Details**: Verify names, dates, and destinations before confirming. 2. **Use Secure Platforms**: Book directly through United’s website or app. 3. **Enable Notifications**: Receive updates and alerts on your booking. 4. **Keep Records**: Save a copy of your confirmation email. 5. **Opt for Flexible Tickets**: These provide more leeway for changes. --- ## Frequently Asked Questions ### Q: Can I fix errors on a Basic Economy ticket? A: Basic Economy tickets have limited change options. Contact customer service for assistance. ### Q: What if I miss the 24-hour change window? A: Changes are still possible but may incur fees and fare differences. ### Q: Can I transfer my ticket to another person? A: United Airlines does not allow ticket transfers. You’ll need to cancel and rebook. --- ## Conclusion Errors in your booking with United Airlines can be stressful but are usually solvable with prompt action. By understanding the airline’s policies and utilizing available tools and support channels, you can address most issues effectively. Take proactive measures to ensure a smooth travel experience. Safe travels!