How Do I Fix an Error on My Booking with Frontier Airlines?

# How Do I Fix an Error on My Booking with Frontier Airlines? To fix an error on your Frontier Airlines booking, visit “Manage Travel” online, call customer service at 1-888-843-9199, or visit the airport counter for assistance. Errors in flight bookings can happen for various reasons, including misspellings, incorrect dates, or misaligned traveler details. Fixing these issues with Frontier Airlines can be straightforward if you follow the correct procedures. This comprehensive guide will provide detailed, step-by-step instructions to resolve common booking errors efficiently. --- ## 1. Understanding Frontier Airlines Booking Errors Before diving into solutions, it is crucial to understand the types of errors that may occur in your booking: ### Common Booking Errors: * **Misspelled Names**: Incorrect spellings due to typos or auto-correct. * **Wrong Travel Dates**: Selecting the incorrect departure or return dates. * **Incorrect Passenger Details**: Mistakes in birth dates, gender, or other personal details. * **Wrong Destination or Origin**: Accidentally booking the wrong route. * **Class of Service Errors**: Booking a different travel class than intended. * **Payment Errors**: Incorrect billing information or failed transactions. Knowing the specific issue will help you choose the appropriate solution. --- ## 2. Immediate Actions to Take After Detecting an Error ### Step 1: Review Your Confirmation Email After booking a flight with Frontier Airlines, you receive a confirmation email. Review this document for accuracy in the following: * Passenger names and details * Travel dates * Flight numbers and destinations * Payment information ### Step 2: Act Quickly The sooner you notice and act on an error, the more options you have for rectification. Frontier Airlines typically allows changes within 24 hours of booking without additional fees under the **24-Hour Risk-Free Cancellation Policy**. ### Step 3: Gather Relevant Information Prepare the following details before contacting Frontier Airlines: * Booking confirmation number * Traveler's name as listed in the reservation * Email address used for the booking * Details of the error --- ## 3. Methods to Fix Booking Errors Frontier Airlines offers multiple ways to address booking errors, including online options, customer support, and airport counters. ### Method 1: Fix Errors Online #### Step 1: Log in to "Manage My Booking" 1. Visit the [Frontier Airlines website](https://www.flyfrontier.com/). 2. Click on the "Manage Travel" tab. 3. Enter your confirmation number and last name. #### Step 2: Identify the Issue * Once logged in, locate your flight details. * Identify the specific error in your booking. #### Step 3: Make Necessary Changes * Name Corrections: Frontier allows minor name corrections online. For significant changes, you may need to call customer service. * Date or Route Changes: Use the "Change Flight" option to select new travel dates or routes. Be aware of fare differences and potential change fees. * Personal Information Updates: Modify other details like contact information or loyalty numbers. #### Step 4: Confirm Changes * Review updated details. * Pay any applicable fees. * Receive a new confirmation email. ### Method 2: Contact Customer Service #### Step 1: Dial Frontier Airlines Customer Service Call Frontier Airlines at **1-801-401-9000**. Frontier's customer service is available 24/7 to assist with booking errors. #### Step 2: Explain the Issue Clearly describe the error and the necessary corrections. Provide your booking confirmation number and other details. #### Step 3: Confirm the Solution Customer service may: * Update your booking on your behalf * Inform you about any fees * Send you an updated itinerary ### Method 3: Visit the Airport Counter If you are near the airport, you can resolve booking errors directly with Frontier Airlines staff. #### Steps to Follow: 1. Bring a copy of your confirmation email and a government-issued ID. 2. Explain the issue to the staff. 3. Review the corrected details and receive a new ticket. --- ## 4. Frontier Airlines Name Change Policy ### Minor vs. Major Corrections * **Minor Corrections**: Fixing typos of up to three characters is typically free. * **Major Changes**: Legal name changes or significant corrections require documentation, such as a marriage certificate or court order. ### Fees * Changes within 24 hours: No fees. * Changes after 24 hours: Fees may apply, depending on the timing and nature of the change. ### Steps for Name Changes 1. Log in to "Manage Travel." 2. Select the "Edit Passenger Details" option. 3. Update the name and upload any necessary documents. 4. Confirm changes and pay applicable fees. --- ## 5. Handling Date and Route Errors ### Online Date or Route Change 1. Navigate to the "Change Flight" section in "Manage Travel." 2. Select new dates or routes from available options. 3. Pay the fare difference and fees. ### Fees * Same-day changes at the airport: A fixed fee is charged. * Advanced changes: Fees vary depending on when the change is made. --- ## 6. Dealing with Payment Errors ### Steps to Fix Payment Issues 1. Check if your payment method was charged. 2. Re-attempt payment with correct details. 3. Contact Frontier Airlines if your card was charged but the booking wasn’t confirmed. ### Refunds and Disputes * Refunds for duplicate charges can be requested via customer service. * Dispute unresolved payment issues with your bank or credit card provider. --- ## 7. Frontier Airlines’ 24-Hour Risk-Free Policy ### Eligibility * Bookings made directly through Frontier’s website. * Changes or cancellations requested within 24 hours of booking. ### Benefits * Full refund for cancellations. * No fees for modifications. --- ## 8. Tips for Avoiding Booking Errors ### Double-Check Information * Verify all details before finalizing the booking. * Use official identification documents for accuracy. ### Use Frontier’s App * The app provides a user-friendly interface to book, review, and manage travel plans. ### Save Confirmation Emails Keep a copy of all emails and take screenshots of the final booking page. ### Opt for Travel Insurance Insurance can cover costs incurred from last-minute changes or errors. --- ## 9. Frequently Asked Questions (FAQs) ### Q1: How long do I have to make changes without a fee? You have 24 hours from the time of booking to make changes or cancellations without incurring a fee. ### Q2: Can I change my flight at the airport? Yes, same-day changes can be made at the airport for a fixed fee. ### Q3: What if I misspell my name? Minor typos can be corrected online. For significant name changes, contact customer service. --- By following the steps and recommendations outlined in this guide, you can resolve booking errors with Frontier Airlines efficiently and enjoy a hassle-free travel experience.