# Coinbaselogin Issues | Not Working | Down Right
## Coinbase not working- Causes and troubleshooting methods
Coinbase is definitely one of the fastest growing exchanges that allows users to buy, sell, and store their cryptos. Although Coinbase is designed to give you a seamless experience when trading, you will still encounter issues for several reasons. Whether it’s due to a planned/unplanned outage, faulty internet connection, server-related issues, or users’ own mistakes while performing 2FA, sometimes problems are unavoidable.
Among the various issues, one of the most common issues is when you find out that Coinbase is not working. It doesn’t matter what caused this error and you might not always know why this error appeared on your screen. But, ultimately, you need to find a solution to fix this error.
Hence, this article will let you have an insight into some of the major causes behind this particular problem as well as methods that would help you to get rid of this problem on different types of devices – iPhone, Android, etc.
## Why is Coinbase 2-Step Verification not working?
Is Coinbase not working because you are unable to perform two-factor authentication when logging into your account? If so, the following could be the result of this issue:
* If you are experiencing this issue on your mobile phone, it may be due to outdated software or an older version of the Coinbase app.
* If you see this error on your desktop, it might be caused by using the old version of Chrome browser
* Apart from this, if your device is full of lots of caches then it can also create issues while trying to access different websites.
* If you no longer have access to the mobile number or email address, you may not be able to perform two-factor authentication either.
* If Coinbase is not working for these reasons, there may be workarounds to fix this problem. And, we will surely discuss these solutions in the last part of this article.
### Why is the Coinbase app not working on iPhone?
If the Coinbase app is not working on your iPhone, the following factors could be responsible for this issue:
*
* The Coinbase app on your iPhone is outdated
* Your version of iPhone does not support the Coinbase app
* There is an internet problem on your device
* There is too much Coinbase app data on your iPhone
* The app is experiencing crashes
### Reasons why Coinbase does not work on Android
If the Coinbase app is unresponsive on your Android device, the following reasons may be responsible. Here’s what you need to do:
* The first thing that could be responsible for this is the outdated version of the Coinbase app on your Android device.
* Apart from this, it can also happen when internet on your device is not actively working.
* The device has a lot of app data stored in its memory
* The Android version of your device is very old and is not compatible with the Coinbase app
* The memory of your device is full because all the programs in it are not working properly
* After knowing the main causes of this problem, it is time for us to learn the ways to get out of this problematic situation that does not allow us to access our Coinbase application or our Coinbase account.
## How To Fix Coinbase Not Working On Desktop
Coinbase connection issues can also occur when using Coinbase on a desktop computer. Here’s also how to fix these issues:
* Check if your windows are updated or not.
* Shut down and restart your computer and try logging into your Coinbase account.
* Clear your web browser cache and cookies.
* Update your browser.
* Try disabling extensions in your web browser.
* Try a new browser or switch your browser to private mode and see if the problem persists.
* According to Coinbase, although you can’t log in to your wallet, your funds are still safe on the app. However, if you still have issues after trying any of these, you can go to Coinbase Help for more troubleshooting tips.
## Coinbase app troubleshooting methods
Just as we have been trying to find out the reasons behind this problem, now let’s move on to learning some ways that would help us to fix Coinbase not working on your smartphone issue:
* The first thing you can do is try closing and reopening the app
* If that doesn’t work, you can try restarting your phone and see if that helps.
* After that you need to check if your device has strong internet connection or not
* Finally, you can try uninstalling and reinstalling the Coinbase app on your device
* Moreover, you should also check whether your device is compatible with the Coinbase Wallet mobile app you are using or not.
**Conclusion:**
In this article, we had an in-depth discussion of the “Coinbase not working” issue. We have tried to cover some common reasons that lead to this problem on an Android or iOS device. Apart from that, we have also discussed the reasons why users might encounter issues during two-factor authentication. Not only that, the post also covers a few ways