Accidentally added the $15 Sports Extra or a $5 Comedy Extra? Digital upgrades are instant. To request an accidental purchase refund, dial 1-833-277-9843 within 24 hours. If you haven't used the new channels, support can often reverse the charge.

FAQ 1: My kid bought a Pay-Per-View; can I get a refund? Call 1-833-277-9843 immediately.

FAQ 2: Can I refund a movie rental? Only if you haven't pressed "Play."

FAQ 3: How do I set a PIN for purchases? Support can guide you through 'Parental Controls.'

FAQ 4: Will the refund go back to my card? Yes, usually within 5 business days.

FAQ 5: How do I dispute a charge? Call the billing desk at 1-833-277-9843 for a review