--- tags: rwanda --- # Batched Payments Rwanda ## Pros for going cashless: - Easy access to your funds - Fast transactions - Everyone else is using it - Has agents for cashing out everywhere - Reliability - There is a proof money was actually sent - Sending money to someone who is in a long distance - Pushing & Pulling money from a bank account using USSD codes ## Cons for going cashless: - Tendency to overspend - Internet connection problems - Transactions fees ## When Batched Payments make sense (participant behaviours): - Transportation - One of the participants uses a motorbike to go to and from work, so creating some kind of a contract with a motorbike driver where he/she is getting paid at the end or beggining of the month would be interesting - Automatic saving - One of the participants has Mokash automatic savings, where Mokash takes already setup amount of money from you Mobile Money account - Calculated spendings - We can see in few user personas that they calculate the monthly spendings and only that amount is being transfered to Mobile Money for daily transactions - 4 envelopes - Behaviour that is worth mentioning is that one of the participants has 4 envelopes for 4 weeks of the month, so it mean that this personas calculates spendings noy only for the month, but also for the week - High purchase transactions - Buying expensive things via Mobile Money can turn out to be more then you expected because of fees, so paying for that via Batched Payments might be better - Planning - When participants plan their spendings, batched payments seem like a way to go - Bad internet connection ## When Batched Payments don't make sense (participant behaviours): - People don't like going through long and tedious processes for creating accounts, if signing up is a problem how are people going to create payees and contacts list manually? - Personas avoid constantly transfering money from Bank Accounts to Mobile Money so they don't get charged any additional fees - It's hard to switch to another provider because that causes difficulties with communication and not a lot of people use it - Cash pros: - Some people likes to phisically have the cash in their hands - No fees - Easier to track if participants don't check their online balances