# How to Cancel norton Subscription and Get a Refund?

#### step-by-step guide*{+1- 855/737/0477}* on how to **cancel your Norton (LifeLock/Norton 360) subscription** and **request a refund** — based on Norton’s official policies and common procedures 👇
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## ✅ Step 1 — Sign in to Your Norton Account

1. Go to **[https://my.norton.com](https://my.norton.com)** and sign in with the email you used to buy Norton.
2. Once logged in, find **“My Subscriptions”** in your dashboard.
3. Locate the active subscription you want to stop.

> ❗Note: Simply uninstalling the Norton software from your device **does not stop** the subscription or billing. You must cancel it from your account. ([GenerateWP][2])

## ✅ Step 2 — Turn Off Auto-Renewal / Cancel the Subscription {+1- 855/737/0477}

Inside **My Subscriptions**:

* Look for an option like **“Cancel Subscription Renewal”** or **“Turn Off Auto-Renewal.”**
* Confirm that you want to cancel.
* This stops future automatic charges. ([GenerateWP][2])

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## ✅ Step 3 — Submit a Refund Request

### 📌 Refund rules (general policy)

Norton typically offers:

* **Annual subscriptions:** eligible for a **full refund if requested within 60 days** of the purchase date or of the renewal charge.
* **Monthly subscriptions:** eligible for a **full refund within 14 days** of the purchase date. ([LifeLock][1])

> These are general guidelines — exact eligibility can vary based on country, how you purchased the subscription (website/app store/retailer), and local laws. ([LifeLock][1])

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## 🛠️ Ways to Request the Refund

You have a few options:

### 📍 Option A — Through Your Norton Account

1. After canceling, go to **Support** or **Help** inside your Norton dashboard.
2. Look for **“Refund Request”** or **contact support** in the billing area.
3. Provide details like your *order number, purchase date*, and *reason for refund*.

This is often the fastest **online** way. ([GenerateWP][2])

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### 📞 Option B — Contact Norton Support Directly

* Use Norton’s official **phone or live chat** support to speak with a representative.
* Ask them specifically to **cancel your subscription and process a refund**.
* Have your **account email** and **order information** ready.

Live support can help confirm eligibility quicker and ensure your cancellation and refund are processed correctly. ([Norton Community][3])

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### 📱 Option C — If You Bought via an App Store

If your subscription was billed through:

* **Apple App Store**
* **Google Play Store**
* **Microsoft Store**

You may need to cancel and request a refund **directly through that store** instead of via Norton’s website. ([Norton Community][4])

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## 🧾 After You Request It

✅ Once your refund is approved:

* The money is usually returned to the **same payment method** used for purchase.
* It can take **up to 10 business days** (sometimes a bit longer depending on your bank/store).

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## ⚠️ Common Issues & Tips

* **Cancel before the renewal charge hits** — canceling early prevents another automatic payment. ([Norton Community][3])
* **Refund windows matter:** If you miss the refund timeframe (14/60 days), Norton may not be obligated to issue a refund. ([LifeLock][1])
* **Automatic renewal cancellation ≠ subscription cancellation:** Make sure you also *formally cancel* your subscription and request the refund (not just turn off renewals). ([Norton Community][5])

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If you want, tell me:

1. **How you purchased Norton** (Norton website, Apple/Google/App Store, or through a retailer), and
2. **When you were charged** — I can tailor the exact refund rules for your case.

[1]: https://lifelock.norton.com/legal/refundpolicy?utm_source=chatgpt.com "Cancellation and Refund Policy | LifeLock"
[2]: https://generatewp.com/snippet/pBvQlgq/?utm_source=chatgpt.com "How to Cancel Norton Subscription and Get a Refund? {{GET~REFUND}} – GenerateWP"
[3]: https://community.norton.com/t/cancellation-and-refund/373812?utm_source=chatgpt.com "Cancellation and refund - Subscription - Norton Community"
[4]: https://community.norton.com/t/cancelation/444555?utm_source=chatgpt.com "Cancelation - Subscription - Norton Community"
[5]: https://community.norton.com/t/cancel-subscription-and-no-refund-from-them/383006?utm_source=chatgpt.com "Cancel subscription and NO REFUND from them - Subscription - Norton Community"