# User testing template :::danger This template is prefill with *Lorem ipsum* text and some gaps "...". Replace it with your words. ::: :::warning ## Qualitative interview guide **Introduction** We are a 20 years old company, we started with Beer pubs in Lyon and then we opened many pubs everywhere in France. We saw that this market was valuable so we decided to create the Beer Trucks concept, now we have differents Beer trucks which traveled accros the whole country. More precisly we created beer trucks which will move around France being in a different location each week and with that we want to launch an application which would locate beer trucks for beer lovers so they could go there and enjoy beer where the beer trucks are. We have now 22 beer trucks. We planned to launch our first app which will enable user to note the different beer trucks and leave comments to describe the quality of their experience. All the users we will have access to these comments. Moreover, the users will be able to chat together and meet at the beer truck. In that way we are conducting a qualitative interview to get the more insight possible before lauching our app. You can made any recommadation you want and ask further questions to one of our team member. So please, fill out the following questions :+1: --- **Personnal informations** Q1: What's you're name ? Q2: How old are you ? Q3: What's you're profession ? **General information related to the topic** Q4: Have you ever slept in a mobile home? Q5: Are you a beer lover? Q6: Have you ever been to a beer festival? **Behavior related to particular issues** Q7: Do you find our web site easy to use ? Q8: Do you find our web site aesthetic ? Q9: Does the web site suits your expectations ? **Constructive suggestions for improvement** Q10: What could we had to improve our web site ? ::: --- :::warning ## Testcard ## Pre-testing **Name:** S.Van Kote **Age:** 23 years old **Occupation:** Student **Context of the meeting (where, with who, etc.):** It's a friend of the group who tested the website in a working room **Duration of the meeting:** 5 min --- **Name:** B. Flatin **Age:** 23 years old **Occupation:** Consultant Junior in Management **Context of the meeting (where, with who, etc.):** It's a friend of one member of the group who tested the website when he came to visit him. **Duration of the meeting:** 5 min --- **Name:** D. Bouat **Age:** 56 years old **Occupation:** Medecin **Context of the meeting (where, with who, etc.):** The aunt of one member of the group, she test the web site at home. **Duration of the meeting:** 5 min ## User scenarios testing **1st instruction** (this is your first scenario): You are going to a beer festival and you have to book a place to sleep near the festival. **Observations:** Situation that will occur most regularly. --- **2nd instruction:** (this is your second scenario): You are a beer lover and you want to have an original break on the theme of the beer **Observations:** Situation who can occur. ## Qualitative testing **Positive feedback:** - The web site is clear and intuitive - The social part is interesting - The two type of proposal on the home page is a good idea --- **Neutral feedback:** - The web site does what you expect from it --- **Negative feedback:** - Could ad more colors to the web site - Look a bit neutral --- **Learning & insights:** The features of the web site are those who are expected. We could ad a wallpaper theme. --- **Decisions & actions:** We preferd to keep the back white, beacause we find that it make the website clearer and lively. :::