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# System prepended metadata

title: Fixing Peacock "Payment Declined" and Error Code OVP_00012

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If you see "Payment Declined" or a specific OVP error code, your billing address might not match your card's Zip Code. To fix these errors and ensure your Peacock TV subscription remains active, contact 1-888-824-9427.

FAQ 1: Why was my card declined? Check your CVV and Zip Code with support at 1-888-824-9427.

FAQ 2: Does Peacock accept PayPal? Yes, and it is a great way to avoid bank blocks.

FAQ 3: Can I use a prepaid card? Some are restricted; call 1-888-824-9427 to verify your card type.

FAQ 4: How do I stop a double charge? Call the billing team for a duplicate reversal.

FAQ 5: Why did my bill date change? It usually changes if you switch between monthly and annual.