---
# System prepended metadata

title: '2022-08-17'

---

# 2022-08-17
Oncall Shift Review Meeting Notes
* Carl to set the recurring meeting zoom to be able to start without him
* Agenda TODO
    * Begin Recording
    * Launch OpsGenie and select the Incidents (then Alerts)
        * previous week of dates
        * status: ALL
        * query `NOT tag: reviewed`
    * Talk through each Alert and Incident.
    * Add the tag `reviewed` after it's been discussed
    * Post recording in confluence and link to it in #dont-panic
* Next steps:
    * Document this process in [Confluence > Tech > On-Call > Supporting Materials](https://anaconda.atlassian.net/wiki/spaces/TEC/pages/2765488199/Supporting+Materials)
    * Create space for recordings
    * Describe the tagging expectations for Incidents & Alerts

* Alert & Incident Review Process
    * BOTH Alerts and Incidents
        * is it tagged appropriately
    * Alert
        * true alert?
        * should we tune the alert text?
            * does it have a runbook?
            * was the runbook useful / clear?
            * is the alert description clear
        * was the alert response process followed?
            * ACK'ed in a timely manner?
            * escallated?
        * Is this related to an Incident?
        * Is there an action item recorded in Jira and linked to the alert?
    * Incident
        * Is there a PM?
        * Are the associated allerts linked to the Incident?
        * Are all the relevant fields populated


# 2022-08-17 pt2

