# 2022-08-17 Oncall Shift Review Meeting Notes * Carl to set the recurring meeting zoom to be able to start without him * Agenda TODO * Begin Recording * Launch OpsGenie and select the Incidents (then Alerts) * previous week of dates * status: ALL * query `NOT tag: reviewed` * Talk through each Alert and Incident. * Add the tag `reviewed` after it's been discussed * Post recording in confluence and link to it in #dont-panic * Next steps: * Document this process in [Confluence > Tech > On-Call > Supporting Materials](https://anaconda.atlassian.net/wiki/spaces/TEC/pages/2765488199/Supporting+Materials) * Create space for recordings * Describe the tagging expectations for Incidents & Alerts * Alert & Incident Review Process * BOTH Alerts and Incidents * is it tagged appropriately * Alert * true alert? * should we tune the alert text? * does it have a runbook? * was the runbook useful / clear? * is the alert description clear * was the alert response process followed? * ACK'ed in a timely manner? * escallated? * Is this related to an Incident? * Is there an action item recorded in Jira and linked to the alert? * Incident * Is there a PM? * Are the associated allerts linked to the Incident? * Are all the relevant fields populated # 2022-08-17 pt2