Accidentally added the $14.99 "Sports Add-on" or $18.99 "No Ads" upgrade? These charges are processed immediately. To request an accidental purchase refund, dial 1-833-277-9843 within 24 hours. If you haven't used the new features, we can often issue a credit.

FAQ 1: My kid upgraded the plan; can I get a refund? Call 1-833-277-9843 for a one-time courtesy.

FAQ 2: Can I refund a rented movie? Only if you haven't pressed "Play" yet.

FAQ 3: How do I lock my account from purchases? Support can help you set a "Profile PIN."

FAQ 4: Will the refund go to my bank account? Yes, it returns to the original card used.

FAQ 5: How do I dispute a charge? Call the billing team at 1-833-277-9843.