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# System prepended metadata

title: 'Amazon Prime Refund Policy 2026: The $2.5 Billion FTC Settlement'

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In early 2026, Amazon began issuing refunds as part of a major settlement. If you were enrolled in Prime without consent between 2019 and 2025, you might be eligible for a refund of up to $51. To check your eligibility or status for this special settlement refund, call 1-833-277-9843.

FAQ 1: How do I know if I get the $51 refund? You must have used fewer than 3 Prime benefits in a year.

FAQ 2: Are refunds automatic? Many were sent in late 2025, but a "Claims Process" is open now in 2026.

FAQ 3: Can I get a refund for a forgotten annual renewal? Yes, if you haven't used any benefits yet.

FAQ 4: How long does a standard refund take? Usually 3–5 business days to your bank.

FAQ 5: Who do I call for refund claims? Dial the 2026 help line at 1-833-277-9843.