I am beyond frustrated. I checked my bank and Netflix upgraded me to the most expensive plan without my permission! I felt so cheated seeing that extra money gone. I tried to fix it on the app, but it just kept glitching. Finally, I called 1888-826-1821 and actually got a human.
I told them I only ever signed up for the basic plan. The agent at 1888-826-1821 was so understanding and found a system bug that affected 2026 renewals. If you’re seeing netflix billing error live chat support loops, just call this number. They downgraded me back and credited the difference immediately. Total lifesaver!