# QuickBooks Keeps Crashing? Here’s the Fix You Can’t Miss!

When QuickBooks crashes frequently, unsaved data may be erased. Important information may also be lost, and work routines may be delayed.

Additionally, frequent interruptions can be extremely annoying and test the user's temper. So, let's dive into this comprehensive guide, which will assist you in resolving this problem from its source.


QuickBooks offers cutting-edge and technically sophisticated accounting and related business process solutions.

Although QuickBooks provides many tools and features to facilitate these procedures for small and medium-sized enterprises, you might encounter problems when it crashes. This may or may not be accompanied by error messages.

This article will cover the different causes of the problem and the techniques for resolving the QuickBooks crashing issue.

> Do you find QuickBooks' frequent interruptions and crashes annoying? To get help fixing the error immediately, dial the [phone] support number.

## QuickBooks Desktop Keeps Crashing - An Overview

When you try to launch QuickBooks, access their files, or use the program in general, a crashing error occurs.

During a specific operation, the application may begin to operate slowly, open and then close, or even crash without warning. QuickBooks crashes when the company file is opened.

Such problems can arise for several reasons, including viruses, corrupted files, and damaged installations.

To avoid future problems and data risks, it is necessary to have a sufficient guide on hand to troubleshoot QuickBooks Desktop crashing quickly, regardless of the cause.

## What Does My QuickBooks Close Unexpectedly?
Here are the top reasons why you find that QuickBooks closes unexpectedly:

* The QBWuser.ini file is corrupt
* The corruption of the company file
* The incorrect installation of QuickBooks.
* Problems with network connectivity or other interruptions may result in partial, missing, or incomplete installs
* If you use a low-end computer
* While loading is a corrupted hard drive
* Corrupt QuickBooks application files or an untrustworthy installation source
* If the business file name is very long or contains many unusual characters
* A corrupted or incompatible version of the Windows OS is another significant contributing factor
* Missing or broken Microsoft Office components
* Problems within directory files

## QuickBooks Keeps Crashing - 8 Essential Methods to Fix It
In this section, we will cover the different troubleshooting methods if the QBDT crashes or closes unexpectedly.

**Here are the well-explained instructions to guide you:**

### Method 1: Launch Quick Fix My Program from the QuickBooks Tool Hub

Let us launch the Quick Fix My Program from QB Tool Hub. This will guide you in resolving common issues with the QuickBooks Program.

### Step 1: Install the QuickBooks Tool Hub after downloading it.

The QuickBooks Tool Hub will guide you in resolving typical mistakes. We advise using Tool Hub on Windows 10, 64-bit, for optimal performance.v

* First, Shut down QuickBooks
* We advise you to download the latest version of the QuickBooks Tool Hub, 1.4.0.0. Store the file conveniently, such as on your Windows desktop or in your Downloads folder

**Note**: You can determine which version of Tool Hub you are using if you have already installed it. Click on the Home tab.

You can view the version by selecting About, or it will appear in the lower right corner.

* Then, Launch the QuickBooksToolHub.exe file that you downloaded
* To install and accept the terms and conditions, follow the on-screen instructions.
* Double-click once the installation is complete to access the tool hub. Click the icon on your Windows Desktop.

**Note**: Look for QuickBooks Tool Hub in Windows and choose the application if you cannot locate the icon.

### Step 2: Launch the Quick Fix My Program from the Tool Hub
The Quick Fix will terminate QuickBooks's background processes. It will quickly fix your program.

* Go to the QuickBooks Tool Hub and choose Program Issues
* Choose Quick Fix My Program
* Launch QBDT, then Find to your data file

If you still receive an interruption and inconvenience while using QB, follow another step.

### Method 2: Rename the QBWUSER.ini and Entitlement DataStore.ecml Files

A damaged or missing QBWUSER.ini file may cause QuickBooks' frequent crashes. To resolve this issue, let's rename the QBWUSER.ini file. It might be possible to accomplish this by taking the actions listed below.
Note: You should be aware that renaming the QBWUSER.INI file will remove the list of company files you have already opened. As a result, you must manually open your company file again.

* First, close the QuickBooks Desktop program
* Then, locate and open the folder containing the QBWUSER.ini file

**Now, the file path for the same is as follows**:

* C:\Users[Name of user]\
* Local\Intuit\AppData
* QuickBooks [year]
* You must enable hidden files and folders if you cannot see the folder for any reason
* Next, choose Rename from the menu when you right-click on the QBWUSER.ini file
* Now, finish the file name with .old. For instance, QBWUSER.ini.old should be the new name


The EntitlementDataStore.ecml file should now be renamed.

* Use the Windows+R keys to start the Run command
* In the Run window, type this:
* Intuit\Entitlement Client\v8 on C:\ProgramData
* At last, press Enter
* You must perform right-click on the EntitlementDataStore.ecml file that appears
* Add the .OLD to the end of the file name after selecting Rename EntitlementDataStore.ecml.OLD is the new name
* Go ahead and restart QuickBooks Desktop
* Verify that the QB application launches
* Try opening a sample company file to see if you can launch the QB application after renaming the QBWUSER.ini or Entitlement DataStore.ecml

If you can open a sample company file but can't open your own, copy it to another location and try opening it from the Core.

It is advised that this process take place in a local folder, not a network location. If you can open your file quickly, the issue may be with your folder or folder permissions. Your file may be damaged, though, if you cannot access it even after relocating it.

Therefore, attempt to restore the file from an earlier backup. In contrast, if your QuickBooks installation is not starting and you cannot open the sample company file, there are problems with the QB installation. It may need to be repaired because it is damaged.

### Method 3: Repair the QuickBooks Program

You are likely using a compatible OS version and an updated QB application. However, you will have to fix the program or operating software if it has been damaged.

Allow us to fix the QuickBooks Desktop software. It could help fix the problem of QuickBooks Desktop crashing frequently.

Here's how to fix the QuickBooks software.

* Start by restarting the computer
* Next, select the Control Panel by clicking on the Start menu
* Choose Programs and Features from there
* Select Uninstall a Program now

**Note**: Choose Programs instead of Programs and Features if you can't find the former. You can then select Program and Features


* Select QuickBooks from the list of programs, then select Uninstall/Change
* Next, select Continue, followed by Repair
* Click Next once more, then watch as the tool begins diagnosing
* Click Finish when finished
* After the repair is finished, launch QuickBooks as administrator. To accomplish this, right-click the QuickBooks desktop icon and choose Run as Administrator

It will resolve the trouble; if not, follow the next step accordingly.

### Method 4: Launch QuickBooks without a Company File Open

Sometimes, damage to the company file causes QuickBooks to crash. However, you must attempt to open a sample company file to determine whether the problem is with your data file or QuickBooks.

**You can take the actions listed below:**

Double-click the QBDT icon after holding down the Ctrl key

**Important**: Unless QuickBooks freezes or displays an error message, hold down the Ctrl key until you see the No Company Open window

* Finally, pick a company file and press the Open button

After completing this, if you still face this interruption, move to the next step.

### Method 5: Fix Windows Components By Manually
We will attempt to fix specific Windows components on your own if the QuickBooks Install Diagnostic Tool and Windows Update cannot resolve the problem and QuickBooks closes unexpectedly.

**Note**: If you possess the necessary skills and knowledge, kindly follow the instructions below.

* Fix or install the Microsoft.NET Framework again
* Fix Microsoft MSXML
* After finishing, restart the computer and open QuickBooks Desktop to see if the unexpected issue with QuickBooks closing has been fixed

Once you are done with this step and you still receive this crashing on your software, move to another step.

### Method 6: Launch the QuickBooks Database Server Manager
Log in as a system administrator before beginning the troubleshooting procedures.

* First, select the All Programs tab by tapping on the Start button
* Next, select the applications for QuickBooks and QuickBooks Database Server Manager
* Now, you must select the Scan Folders option
* Then, click the Add Folder option and select Yes if you are unable to locate the folder that contains the QuickBooks company file
* After that, select the files and the folder, and then press the Scan button
* Then, click the box that says QuickBooks company file found as the heading to confirm the file
* Now, try to access the file once more now
* Open QBDT and log in to the business file once more. Verify that QuickBooks is operating properly now

After finishing this step, if you still get hindrances while accessing the software, move to the other step.

### Method 7: Create a New QB User
It's possible that the user profile you're using to log into QuickBooks is corrupt or broken. Let's make a new QuickBooks user as a result.

* First, select Company when you launch QB Desktop
* Then, press the Set Up Users and Passwords button
* Now, select Set Up Users option
* To access QuickBooks Enterprise, select Users from the Company menu. Choose Set Up Users and Roles, now

**Note**: Choose a unique username that isn't already being used

* Click Finish after making the necessary changes to the user preferences
* After selecting File, choose Close Company/Logoff
* Now, log into the QuickBooks file using the user credentials you just created. But proceed to the next step if QuickBooks crashes or stops functioning
* Then, press the Add User button
* After entering the password and username, click Next

**Note**: Choose a unique username that isn't already being used

* Click Finish after making the necessary changes to the user preferences
* After selecting File, choose Close Company/Logoff
* Now, log into the QuickBooks file using the user credentials you just created. But proceed to the next step if QuickBooks crashes or stops functioning

### Method 8: QuickBooks Closes in Multi-User Mode

This step is for users whose QB application crashes or abruptly closes while using it in a multi-user setting.

* You can omit the entire step if you are in single-user mode instead
* First, make sure the workstation is not running the QBCF Monitor Service
* Then, close the Workstation's QBCFMonitorService.exe process
* After this, you will need to access Task Manager to check if QBCFMonitorService.exe is running behind the scenes on the workstation
* Task Manager can be opened using the Ctrl + Shift + Esc key combination on the keyboard
* The installation will perform a check and see if the QBCFMonitorService.exe is running in the background on your workstation via Task Manager
* Now, for opening a Task Manager, press Ctrl + Shift + Esc on your keyboard
* Afterwards, select the Name header after tapping on the Processes tab
* The procedures will be shown alphabetically
* After selecting QBCFMonitorService.exe, click End Process
* Select Yes whenever a warning prompt appears
* Prevent the Workstation's QBCFMonitorService from restarting
* On the workstation, the QBCF monitor service may restart; this must be avoided
* Use the keyboard shortcut Windows + R, which opens the Run Window.
* Type services.msc, and then hit Enter
* The QBCFMonitorService can be found
* Double-clicking on QBCFMonitorService will bring up Properties
* After selecting Startup type, select Disabled
* Lastly, choose Apply and then OK

This will prevent the workstations' QBCFMonitorService from restarting.

**Explore more about**:- [How To Fix QuickBooks Error 15227?](https://hackmd.io/@alastormoody/H1F7sWkoJx)

## Conclusion
In the above article, effective troubleshooting methods are mentioned that can help you address it if QuickBooks closes unexpectedly.

Suppose you are still facing issues after following the instructions.

In that case, you can connect to the QB experts by dialing [phone], who are available around the clock to provide you with the best procedures to resolve errors or do it for you.

### Frequently Asked Questions About QuickBooks Crashing Issue

**When working in the report center, why did QuickBooks simply vanish without displaying an error message?**

* If QuickBooks ceases working unexpectedly in the middle of your work, your computer might not be functioning correctly. Restart your computer and perform a virus scan in case of a virus or malware issue.

**What causes QuickBooks to crash when a report is being emailed?**

* The software may cease functioning when an individual sends lengthy reports through email; this is mainly because the size of the file is just too much for the email system. There are occasions when it is either because the report has a considerable amount of data or simply because the file size is way beyond the acceptable size that the email system can handle. In this situation, compress the file size or eliminate extraneous data to make the report smaller.

**My QuickBooks keeps closing or crashing; why is that?**

* QuickBooks may keep closing out for a number of reasons, such as a corrupted file, an outdated version of the program, or an issue with another application. It is crucial to troubleshoot to determine the precise cause of the issue.

How Should I Proceed If QuickBooks Freezes?

**To unfreeze the QB, you need to perform the following steps:**

* First, Run the Program Diagnostic Tool
* Then, Launch QBDT in No Company Open
* Now, change the QBWUSER.ini folder name
* Ensure to have the minimum system requirements and update QuickBooks
* Now, Configure the Sleep Timer Settings
* Use Verify and Rebuild Data Utilities
* Next, terminate QuickBooks and Related Processes from the Task Manager
* Create and Restore a portable company file
* Clean Install QuickBooks Desktop
* Create a New Windows Admin User
* Open your file on the Trial License of the latest version
* Work with Admin Privileges in QuickBooks
* At the end, Reinstall your QuickBooks Program