# An Expert Guide to Rectify QuickBooks Error 05396-40000

While working with payroll, many users encounter [QuickBooks error 05396-40000](https://asquarecloudhosting.com/quickbooks-error-05396-40000/) when opening the payroll setup wizard in QBDT payroll. Unlike other QB errors, it has seven different error messages depending on the reasons.

In this article, we have discussed both general and error message solutions for error code 05396 40000 when trying to access Payroll Setup. Now, let’s move forward in the blog to answer all the questions you are getting.

## What Triggers This QuickBooks Payroll Setup 05396-40000 Error?

Below is a list of reasons for the payroll setup 05396-40000 error, which will prevent you from using the payroll setup wizard and continuing to use the payroll service.

Your Windows OS is corrupted
Maybe any internal issues or damage might be hampering the software
In your employee list, you may see duplicate employees
An employee profile incorrectly includes the local tax
You might be missing the latest updates in the [payroll tax table](https://hackmd.io/@NDOvCKocT8mzax6ZUAvm6A/qb-desktop-payroll-tax-tables)
Maybe you might be working on the outdated version of the application

## Recommended Resolutions for QuickBooks Error 05396-40000

**Go through this segment as it will provide you with the insight regarding the error code 05396-40000 to resolve it**:

### Resolution 1: Get the latest QB and tax table updates
* Open the QB application > move to the Employees menu, and get payroll updates
* Now select Download Entire update > pick Update and let the download process complete
* As the payroll tax table updates are downloaded, a window will appear that provides you with the information to confirm the success

**Note**:- Learn how to [Change QuickBooks License Number](https://asquarecloudhosting.com/change-quickbooks-license-number/) easily to update registration details and maintain valid software activation.

### Resolution 2: Resolve the payroll setup error message
* Error Message 1: Item has already been added. Key in dictionary: “[Vendor or payroll item name]” Key being added.
* Choose the Vendors option > click Vendor center or Items and Payroll Item List
* Find the Vendor or Payroll item name mentioned in this error message
* Select Show inactives to look for any duplicate items
* If it hasn’t been used on transactions in the application, then only you can delete the duplicate item; otherwise, modify the item and rename it to save the changes that you have made
* Error Message 2: Item has already been added. Key in dictionary: ‘(unnamed employee)’ Key being added.
* Choose the Employees > hit on the Employees center, and now access the View drop-down menu
* Pick all employees to add inactive employees and look for duplicate employee names
* Right-click on the duplicate name & choose the Delete employee option
* Due to the existing payroll transactions, you may be unable to delete the duplicate employee. In such scenarios, you need to move the transactions to the first employee mentioned and again try to delete the duplicate employee
* If you can see any employee transactions, then the time card data might be damaged. In this part, you need to move to the Employees > pick Enter time and check for any entries that contain invalid characters
* Error Message 4: Font ‘Arial' does not support the style ‘Regular’…
* Utilize the LocalDiskC:/Windows/Font path to find the Font file folder
* Choose the Arial font file from the list of files > and pick the Arial Regular file
* Then, open the same file on Windows to preview the font
* Find the Install option and hit it on the preview Window

## Conclusion
In this blog, we have compiled the best information and solutions that will help you to remove QuickBooks error 05396-40000 from your device so that your workflow doesn’t get impacted.

Moreover, any time you can connect with our tech expert team by dialing [phone], they will help you resolve all your queries. They are available 24/7 for you.

**Also read about**:- Fix [QuickBooks qbregistration.dat File Error](https://asquarecloudhosting.com/quickbooks-qbregistration-dat-error/) by repairing corrupted registration data to restore proper license validation and seamless software access.

## Frequently Asked Questions — QuickBooks Error 05396-40000
#### What is QuickBooks Error 05396-40000?
* QuickBooks Error 05396-40000 occurs when there is a problem updating or processing payroll. It usually appears due to issues with account verification, connectivity, or payroll service disruptions.
#### Why does QuickBooks Error 05396-40000 happen?
* This error generally occurs when QuickBooks cannot verify your payroll subscription, when server communication fails, or when there are corrupted payroll update files. It can also be triggered by incorrect login credentials.
#### Can QuickBooks Error 05396-40000 affect payroll processing?
* Yes, this error prevents the successful update of payroll tax tables or employee payments, which can delay payroll processing if not addressed promptly.
#### How do I fix QuickBooks Error 05396-40000?
* You can fix this error by verifying your payroll subscription, ensuring correct login credentials, [updating QuickBooks Desktop](https://asquarecloudhosting.com/update-quickbooks-desktop-to-latest-release/) to the latest release, and checking internet connectivity.
#### Does my internet connection cause QuickBooks Error 05396-40000?
* Yes, unstable or interrupted internet connections can prevent QuickBooks from communicating with payroll servers, leading to this error during updates or submissions.
#### Can firewall or antivirus software trigger this error?
* Yes, firewall or antivirus settings may block QuickBooks from connecting to Intuit servers. Adjusting security software permissions or temporarily disabling it can resolve the issue.
#### What role does QuickBooks subscription verification play in this error?
* QuickBooks requires a valid and active payroll subscription to process updates. If the subscription is inactive or incorrectly registered, Error 05396-40000 will appear.
#### Is QuickBooks Error 05396-40000 related to system time settings?
* Yes, incorrect date and time settings on your computer can prevent QuickBooks from verifying secure connections, causing payroll errors like 05396-40000.
#### Do company file issues affect this error?
* While the error is primarily payroll-related, a corrupted company file may sometimes trigger complications during updates. Running the [QuickBooks File Doctor](https://asquarecloudhosting.com/quickbooks-file-doctor/) can help detect and repair issues.
#### Will updating QuickBooks Desktop resolve Error 05396-40000?
* Yes, keeping QuickBooks updated ensures all payroll components, security certificates, and server communication protocols are current, which can prevent and fix this error.
#### Can multiple users cause QuickBooks Error 05396-40000?
* Yes, if multiple users attempt payroll updates simultaneously in multi-user mode, it can trigger conflicts resulting in this error. Updating one user at a time is recommended.
#### How can I prevent QuickBooks Error 05396-40000 in the future?
* Ensure a stable internet connection, keep QuickBooks Desktop and payroll subscription active, verify login credentials, and regularly update Windows components and security settings.