# An Expert Guide To Fix QuickBooks Error 12038 [3 DIY Steps]

The software and payroll updates on your system are essential for accessing the latest features and functionality, but you may encounter errors when downloading or installing them.

As the [QuickBooks error 12038](https://asquarecloudhosting.com/quickbooks-error-12038/) occurs, it is accompanied by the following error message:

“Failed to download the update.” It is necessary to receive payroll updates in your application before sending paychecks or generating direct deposits.

Let's go through the blog properly and learn about the reasons behind the occurrence and the fixing steps.

## Reasons Behind the QuickBooks Enterprise Error 12038
This error falls under the 12xxx series and prevents you from installing software and payroll updates.

**Below, we have discussed the basic reasons for its occurrence**:

* Due to Windows Firewall, you might face issues in connecting to the QB program
* Bad internet connection
* Your antivirus or security software may create a hindrance
* Maybe your server is busy so that it can’t respond on time
* An installation issue or multiple installations at a time may result in an error on your desktop
* You might have set the wrong date and time on your computer

**Note**:- [QuickBooks Error 19062 00238](https://asquarecloudhosting.com/quickbooks-error-19062-00238/) can block company file access, requiring immediate troubleshooting to restore smooth, secure, and uninterrupted accounting operations efficiently.

## Delve into Troubleshooting Methods for QuickBooks Error 12038

Below are some quick solutions to fix update error 12038.

**Let’s go through the section properly**:

### Solution 1: In the safe mode, update the QBDT
* First, you need to press the F8 key to access the advanced boot option on your display
* With the networking option, you need to select the safe mode and hit the Enter key
* Now open your desktop and try updating the QB application for that hit on the update
* Tick the box that appears seeking permission to reset the update to make the state clear to download the previous update
* At the end, close and update the application to the latest version

### Solution 2: Verify that the system date and time are correct

* Exit the application and move to the home screen of the desktop
* Hover your cursor to the right button side, where you see the time and date icon
* Then. Right-click on it, choose the Adjust date/ time option
* Hit on the Change date and time > set the right date and time according to your time zone
* Then save the changes you have made and close the window
* At the end, open the QB application and try to install the updates

### Solution 3: Modify the security and Windows firewall settings

* Hit the Windows icon and type Windows Firewall
* Choose the Windows firewall to direct to a new window
* Hit on the Advanced settings > move to Inbound rules
* Select and right-click on the New rule option
* Hit on the Program > tap on Next, and click on the This Program path and hit Browser

Select the executable files mentioned below and hit Next.

**Create this rule for all the mentioned files separately**:

* AutoBackupExe.exe
* Dbmlsync.exe
* DBManagerExe.exe.
* FileManagement.exe
* FileMovementExe.exe
* IntuitSyncManager.exe
* [QBCFMonitorService](https://asquarecloudhosting.com/qbcfmonitorservice-not-running-on-this-computer-error/).exe
* QBDBMgr.exe
* QBDBMgrN.exe
* QBGDSPlugin.exe
* QBLaunch.exe
* QBServerUtilityMgr.exe
* QBW32.exe
* QuickBooksMessaging.exe
* Hit Allow the connection > tap on Next
* Mark all the displayed profiles, and if not, then choose them > click on the Next
* By naming it in the format, create the rule: “QBFirewallException(name.exe)”

**Also read**:- [Remote Desktop Services for QuickBooks Enterprise](https://asquarecloudhosting.com/remote-desktop-services-for-quickbooks-enterprise/) allows secure multi-user access, enabling efficient collaboration, uninterrupted accounting, and smooth management of company files remotely.

## Conclusion
QuickBooks error 12038 prevents you from downloading the recent updates to your PC. This blog contains the root causes and the solutions to fix them instantly, so your work isn’t hampered. However, if you are keen to know more about the error, dial [phone] and connect with our experts; they will support you throughout.

## QuickBooks Error 12038 FAQ

#### What is QuickBooks Error 12038?
* QuickBooks Error 12038 occurs when the software is unable to connect to the update server. This error usually arises due to network issues, firewall restrictions, or outdated security settings. It prevents QuickBooks from downloading updates and can disrupt payroll or other critical operations.
#### Why does QuickBooks Error 12038 happen?
* The primary reasons for QuickBooks Error 12038 include incorrect internet security settings, firewall blocking, outdated SSL settings, or corrupted QuickBooks installation files. These factors prevent secure communication with the update server, leading to failed updates.
#### How can I fix QuickBooks Error 12038?
* You can fix QuickBooks Error 12038 by checking your internet connection, adjusting firewall and antivirus settings, updating Windows and QuickBooks, and ensuring the system date and time are correct. These steps restore connectivity and allow updates to complete successfully.
#### Can QuickBooks Error 12038 affect payroll updates?
* Yes, QuickBooks Error 12038 can block payroll updates because the software cannot connect to the update server. Resolving this error promptly ensures payroll services remain accurate and uninterrupted.
#### Is QuickBooks Error 12038 related to my antivirus software?
* Sometimes, antivirus programs can block QuickBooks from accessing its update servers, causing Error 12038. Temporarily disabling the antivirus or creating exceptions for QuickBooks in security settings can help resolve the issue.
#### Does QuickBooks Error 12038 occur on all versions?
* QuickBooks Error 12038 can appear on both Desktop and Online versions that require updates. It is more common in Desktop versions when attempting to download payroll or software updates.
#### How do I check if my firewall is causing QuickBooks Error 12038?
* To check if your firewall is causing QuickBooks Error 12038, temporarily disable the firewall and try updating QuickBooks. If the error disappears, you need to create firewall exceptions for QuickBooks to restore secure access.
#### Can QuickBooks Error 12038 be caused by SSL settings?
* Yes, outdated or disabled SSL settings in Internet Explorer or Windows can trigger QuickBooks Error 12038. Ensuring SSL 2.0, SSL 3.0, and TLS settings are enabled often resolves the error.
#### What should I do if QuickBooks Error 12038 persists after updates?
* If QuickBooks Error 12038 continues, repair the QuickBooks installation, clear temporary files, and ensure Windows is up to date. Running [QuickBooks Tool Hub’s](https://hackmd.io/@alastormoody/B1xvncBPJx) network diagnostic can also identify and fix connectivity issues.
#### Does QuickBooks Error 12038 impact company files?
* QuickBooks Error 12038 does not directly corrupt company files. However, failing to update the software may lead to payroll or tax calculation issues, so addressing the error promptly is crucial for data accuracy.
#### Can a poor internet connection trigger QuickBooks Error 12038?
* Yes, unstable or slow internet connections can prevent QuickBooks from communicating with the server, causing Error 12038. Ensuring a stable connection or switching to a reliable network helps fix the problem.
#### How can I prevent QuickBooks Error 12038 in the future?
* Regularly updating QuickBooks, maintaining proper firewall and antivirus configurations, enabling SSL settings, and ensuring a stable internet connection can prevent QuickBooks Error 12038. These proactive measures keep your software running smoothly and securely.