# Fix QuickBooks Error 6189 and 816 Quickly with Expert Tips
QuickBooks users may get [QuickBooks Error 6189 and 816](https://asquarecloudhosting.com/quickbooks-error-code-6189-and-816/) when opening a company file in QuickBooks Desktop.
The error message states, "An error occurred when QuickBooks tried to access the company file (-6189, -816)" This error is a multi-user error, which means it is related to the network settings and not the data file itself.

These errors can prevent you from accessing the company file, which can disrupt workflows and hinder productivity.
The reasons that trigger this error can vary, but some important causes can be issues with file permissions, data corruption, network connectivity problems, conflicts with third-party software, Quickbooks Multi-user Mode Not Working. settings, or a mismatch between the .TLG file and the company file.
If you need further assistance, do not hesitate to call **+1(855)-510-6487**. Our experts will provide the required assistance, and the error will be fixed as soon as possible.
### Reasons Behind Error Code 6189, 816 in QuickBooks
Below is a list of reasons that triggered this company file error in QB Desktop.
* Corrupted/ damaged company file.
* Incorrect hosting settings.
* Incorrect multi-user network setup.
* Outdated version of QuickBooks.
**Note**:- [QuickBooks Error 1723](https://asquarecloudhosting.com/quickbooks-error-1723/) appears during installation when Windows installer permissions fail, blocking components and causing incomplete or corrupted setup processes.
### Resolving QuickBooks Error Code 6189, 816 Instantly
To QuickBooks 6189 and 816 issue resolution, you can try the troubleshooting steps given below.
#### Solution 1: Run QB Database Server Manager
The QuickBooks Database Server Manager is crucial for maintaining stability in a multi-user network environment where the QuickBooks company files are stored on a server.
Follow the below steps to run the QuickBooks Database Server Manager from the QuickBooks Tool Hub to manage and stabilize your QuickBooks multi-user network setup.
**Steps to Download QuickBooks Tool Hub**:
* Visit the Official Website to download the Tool Hub
* Click on the link to download the Tool Hub setup file (QuickBooksToolHub.exe).
* Save the downloaded setup file to a location on your computer where you can easily find it.
* Double-click on the downloaded QuickBooksToolHub.exe file to run the installation.
* Follow the instructions given on your screen and accept the license agreement.
* Wait for the installation process to finish.
* Once installed, you can see the QuickBooks Tool Hub icon on your desktop.
**Steps to Run QuickBooks Database Server Manager**:
* Open [QuickBooks Tool Hub](https://hackmd.io/@alastormoody/B1xvncBPJx)
* In the Tool Hub window, locate and click on the "Network Issues" tab.
* Under the Network Issues tab, find and select "QuickBooks Database Server Manager."
* Select "Start Scan" if your company file is visible.
* If your company file isn't visible, click on "Browse" to navigate to the location of your company file(s) and then select "Start Scan."
* The QuickBooks Database Server Manager will automatically repair your firewall permissions to ensure proper network connectivity.
* After the scan and repair, select "Close" to exit the [QuickBooks Database Server Manager](https://asquarecloudhosting.com/quickbooks-database-server-manager-install-run-update/).
* Open QuickBooks Desktop on your server computer first.
* Then, open QuickBooks Desktop on your workstations connected to the network.
By following the steps outlined above, you can quickly resolve QuickBooks Error 6189 and 816 and then get back to your work. However, if the error appears again, feel free to give us a call at **+1(855)-510-6487**.
## FAQ for Fix QuickBooks Error 6189 and 816
#### What is QuickBooks Error 6189 and 816?
* QuickBooks Error 6189 and 816 occurs when you try to open a company file but QuickBooks cannot access it due to file corruption, multi-user mode conflicts, or insufficient file permissions.
#### What causes QuickBooks Error 6189 and 816?
**This error is typically caused by**:
* A damaged or corrupted company file
* Multi-user mode conflicts where another process is using the file
* Incorrect folder permissions on the QuickBooks file location
* Issues with the QuickBooks Database Server Manager
* A mismatch between QuickBooks Desktop and the server hosting the file
#### How do I fix QuickBooks Error 6189 and 816?
To resolve this error, try the following solutions:
* Restart your computer and server to refresh QuickBooks processes
* Use the [QuickBooks File Doctor tool](https://asquarecloudhosting.com/quickbooks-file-doctor/) to scan and repair company file issues
* Run QuickBooks Database Server Manager to resolve multi-user mode conflicts
* Check and correct folder permissions to ensure QuickBooks has the right access
* Move the company file to a different location and try opening it again
#### Can QuickBooks Error 6189 and 816 be fixed without technical expertise?
* Yes, basic troubleshooting steps like restarting QuickBooks, running the File Doctor tool, and verifying folder permissions can be done without advanced technical knowledge. However, if the issue persists, professional assistance may be required.
#### Will fixing QuickBooks Error 6189 and 816 affect my company data?
* No, resolving this error does not delete or modify your company data. The fixes only address file access and connection issues without altering financial records.
#### How do I prevent QuickBooks Error 6189 and 816 in the future?
* To prevent this error, regularly update QuickBooks, maintain proper file permissions, avoid making unauthorized changes to the file location, and ensure all users follow correct multi-user mode procedures.
#### What if I still can't fix QuickBooks Error 6189 and 816?
* If the error persists after trying the solutions, consider restoring a recent backup, consulting QuickBooks Support, or seeking help from a certified QuickBooks ProAdvisor.
#### What is QuickBooks Error 6189 and 816?
* [QuickBooks Error](https://asquarecloudhosting.com/quickbooks-errors/) 6189 and 816 occurs when a user tries to open a company file while QuickBooks is already accessing another file or when the database is damaged. This error often appears during multi-user mode operations, preventing users from opening, updating, or accessing essential financial data.
#### Why does QuickBooks Error 6189 and 816 happen?
* This error usually arises due to damaged company files, improper QuickBooks shutdown, or network issues in a multi-user setup. Conflicting permissions, outdated QuickBooks versions, or interrupted updates can also trigger this error, blocking access to company data.
#### How can I identify QuickBooks Error 6189 and 816?
* Users typically notice a pop-up with the error code 6189 and 816 when attempting to open a company file. QuickBooks may freeze, crash, or display a message indicating the file cannot be opened at the moment, signaling that immediate troubleshooting is required.
#### Does QuickBooks Error 6189 and 816 occur in multi-user mode?
* Yes, this error is most common in multi-user environments. When multiple users attempt to access the same company file simultaneously or if the hosting computer is not configured correctly, QuickBooks may generate this error to prevent data corruption.
#### How can QuickBooks Error 6189 and 816 be fixed?
* The error can be resolved by ensuring all QuickBooks programs are updated to the latest version, checking file permissions, using the QuickBooks Database Server Manager to configure multi-user access, and repairing the company file if it is damaged. Restarting the hosting computer and ensuring proper network connections also helps prevent recurrence.
#### Can QuickBooks Error 6189 and 816 affect business operations?
* Yes, this error can halt accounting operations, delay payroll processing, and block access to crucial financial records. Businesses relying on QuickBooks Desktop must address the issue promptly to avoid workflow interruptions and ensure seamless financial management.
**Also read**:- [QuickBooks Error 7149](https://asquarecloudhosting.com/quickbooks-error-7149/) triggers after system updates, damaging registry entries, breaking services, and preventing QuickBooks from launching or functioning properly.