# Fix QuickBooks Web Connector has stopped working: 4 Steps

Microsoft developed the QuickBooks Web Connector tool to help web-based apps and QuickBooks Desktop share data. Including QuickBooks Point of Sale, the QuickBooks Web Connector (QBWC) supports all versions of QuickBooks.

Getting an error message that stops the QuickBooks Online Connector from working is one of the many problems the program has.


However, QuickBooks does not display an error code when QuickBooks Web Connector does not launch; instead, it reports that it has stopped working.

The program stopped functioning correctly due to an issue. Kindly end the program. Read the entire article through to the conclusion for comprehensive troubleshooting tips.

> When you open QuickBooks, do you see web connector errors? Contact the helpline Number [phone] for Help and Support Right Away

## What Leads to Issues with QuickBooks Web Connector Opening?
Since QuickBooks Web Connector is a stand-alone program, it must be appropriately set up on Windows to function. Any Windows configuration or application installation issues can cause errors when using the Web Connector.

**The causes of errors when connecting to the QuickBooks Web Connector are as follows:**

* A Windows user lacks the administrative authority to make directories
* There is a missing log file that Web Connector uses to sync with QuickBooks Desktop
* The most recent upgrades for QuickBooks Web Connector are absent
* Additionally, the QuickBooks Web Connector stops unexpectedly due to a faulty installation

## Fixing the QuickBooks Web Connector has Stopped Working Issue through Troubleshooting

Here are the steps to get rid of this problem where the [QuickBooks web connector has stopped working](https://asquarecloudhosting.com/resolve-quickbooks-web-connector-errors/):

### Step 1: Assign Administrative Rights to a New User

* Choose Settings after clicking the Windows Start button
* Click Family and Other Users after selecting the User Account
* From the Other User menu, select Add Someone Else on this PC
* At the bottom of the page, click I don't know his person's sign-in credentials. Next, choose Add a user with Microsoft Account
* In the same box, you may choose a name for the new user account and, if necessary, create a password
* After selecting the newly created account, click Finish
* Choose Administrator from the Account Type list
* To save the changes, click OK

### Step 2: Install the QuickBooks Web-Connector again
* Type appwiz.cpl into the text field of the Run window after pressing Windows + R on your keyboard
* To enter the Uninstall a Program window, press Enter or select OK
* After right-clicking QuickBooks Web Connector, choose Uninstall
* If QB Web Connector is not listed, go to C:\Program Files(x86)\Common Files\Intuit\QuickBooks\ or C:\Program Files\Common Files\Intuit\QuickBooks\ and remove the QBWebconnector container
* QuickBooks Web Connector can now be downloaded by clicking the link
* Once the files have been extracted from the zip folder, double-click the Web Connector.exe file
* To finish the installation, adhere to the guidelines on the screen

### Step 3: Configure Windows' Log File Permissions
* Find the log file with the.QWC extension by navigating to the C:\Users\Public\AppData\Local\IntuitQuickBooks Web Connector\version directory folder
* Choose Properties with a right-click on the file
* Select the Edit option under the Properties tab
* To grant complete control access, click Allow after selecting the name of the person or group that needs the permissions
* To save the modifications to the permissions settings and verify that the error has been fixed, click Apply and OK

#### Step 4: Either Add a New User or Give the Existing User Administrative Rights
* Choose Accounts from the Control Panel
* Click the Add Other User option after selecting Family and Other Users Settings
* Choose Administrator from the Account Type menu after clicking Add Account
* Press OK
* Choose the user account and set the account type to administrator if you wish to grant the current user administrative access
* To see if this fixes the issue, save the changes and sign in using the new account

**Also read**:- [How to fix Script Error in QuickBooks Desktop?](https://hackmd.io/@alastormoody/BkVlMY0yxe)

## Conclusion
Following the troubleshooting techniques outlined in this article will eliminate the mistake. However, if the QuickBooks Web Connector has Stopped Working error is not fixed or if you are receiving another error, such as QuickBooks Web Connector Error QBWC1085, you can obtain immediate help troubleshooting the error from certified professionals by calling the [phone] number.

## FAQ: QuickBooks Web Connector Not Working

#### What does it mean when QuickBooks Web Connector has stopped working
* This issue usually means the Web Connector cannot communicate with your third-party applications or has encountered a software glitch. It may result in failed sync attempts, delayed updates, or unexpected crashes during the integration process.
#### Why is QuickBooks Web Connector not responding during sync
* When QuickBooks Web Connector freezes or becomes unresponsive, it’s often due to corrupted configuration files, a broken application path, or incorrect settings in your third-party integration. Running it as an administrator can sometimes restore its functionality.
#### Can outdated Windows components affect QuickBooks Web Connector
* Yes, outdated Microsoft components such as .NET Framework or lack of recent Windows updates can interfere with the performance of QuickBooks Web Connector. These components are essential for the tool to run properly in the system environment.
#### Is the issue related to damaged QWC files
* A corrupted or improperly formatted QWC file may prevent the Web Connector from launching or syncing correctly. Removing and re-adding the application using a fresh QWC file often resolves this particular issue.
#### Can multiple versions of QuickBooks cause Web Connector conflicts
* Running more than one version of QuickBooks Desktop on the same machine can create conflicts that lead to Web Connector failure. It is essential to ensure only the necessary version is active during integration or updates.
#### Does user permission affect Web Connector functionality
* Yes, limited or restricted user permissions can block the Web Connector from executing tasks or connecting with QuickBooks. Running the program with administrator privileges can help restore full access and resolve sync failures.
#### Why does Web Connector open but fail to connect with QuickBooks
* This can occur if the application path in the QWC file is incorrect or if the QuickBooks application is not open. Ensuring that both programs are properly configured and actively running can help solve the issue.
#### How does antivirus or firewall software affect Web Connector
* Some firewall or antivirus programs may block the Web Connector from accessing the internet or communicating with QuickBooks. Adding it to your list of allowed programs or temporarily disabling security software can restore connectivity.
#### Can reinstalling Web Connector fix the problem
* If the application has become corrupted, reinstalling QuickBooks Web Connector is often a helpful solution. Make sure to remove the previous version completely before installing a fresh copy from the official Intuit source.
#### Should QuickBooks be open during Web Connector sync
* Keeping QuickBooks open during the syncing process can help avoid errors, especially if the connection depends on real-time access to the company file. Some integrations require the software to be actively running for communication to succeed.
#### Is QuickBooks hosting setup important for Web Connector to work
* Yes, if your QuickBooks file is hosted on a different machine or server, incorrect hosting setup may prevent Web Connector from working. Ensuring proper multi-user hosting and shared access settings is crucial for seamless operation.
#### How can I prevent QuickBooks Web Connector from failing again
* To prevent future issues, always keep your software updated, verify that the QWC file is correctly set up, use administrator rights, and maintain proper Windows and security configurations. Regular checks help ensure long-term stability.