Troubleshoot QuickBooks Error 15222: Can’t Update Payroll

The most frequent error series during app or payroll function updates are the 15XXX series errors. This series includes QuickBooks error 15222, which can happen when QB cannot connect to the internet while downloading the most recent updates.

Among other things, an unconfirmed digital signature certificate or improper connection settings may cause this error. Use the dependable fixes listed below to remove this error code permanently if you are experiencing it.

QuickBooks error 15222 may appear when you attempt to update specific files in QuickBooks or when you update QuickBooks Payroll.

This error could occur if your internet connection isn't working correctly or QuickBooks isn't compatible with your browser. Let's look at the causes of maintenance release update error 15222 and its troubleshooting techniques now that we know what it is.

To fix the issue permanently, you will require an expert to assist you with the correct procedures; you must contact [phone] for quick services!

Potential Causes of Quickbooks Desktop Error 15222

An essential first step in troubleshooting is figuring out why this error occurs. A list of legitimate explanations for the update error that occurred during the download of QB and payroll updates is given below.

• You are running the QBDT update process as a regular Windows user rather than with admin privileges
• The digital signature certificate used while updating QB might be outdated, unverified, or expired
• You are not using the right web browser as the default choice for QuickBooks updates
• The advanced internet connection setting in QuickBooks Desktop might be misconfigured or incorrectly set
• The date and time settings of your computer or your computer’s time zone are different, and this may affect the QB and payroll updates
• The QB and payroll update process may be hampered by a Windows firewall or antivirus program that is not configured correctly
• The FCS may be inactive or disabled, or the QuickBooks Desktop File Copy Service may not be operating properly
• You may have installed your QuickBooks program incorrectly or incompletely, or it may be corrupted or damaged
• Other causes of QB update problems include corrupted system files or a lack of Windows updates

Now, after learning about the factors causing it, let’s dive into troubleshooting methods.

Workable Fixes for QuickBooks Payroll Update Error 15222

After learning the underlying causes of QuickBooks update error 15222, you must adhere to the guidelines in the troubleshooting solutions listed below to fix the issue successfully.

Step 1: As An Administrator, Update QBDT And Payroll

You may run into QuickBooks update error 15222 if you attempt to update QuickBooks or the payroll without administrator rights.

You must download and install the most recent QuickBooks Desktop updates by logging in as an administrator to remove this error code.

The next step after updating QB Desktop is to use the following instructions to download the tax table updates:

• To begin, launch QuickBooks Desktop as an administrator and choose the Employees menu's Get Payroll Updates option
• After that, click Download Entire Update, choose Update, and restart QB when an information window confirming the update's success shows up on your screen

Nevertheless, if you continue to encounter problems when updating QB or the payroll feature, resolve them by following the instructions in the following troubleshooting solution.

Step 2: Installing the Digital Signature Certificate

QuickBooks error code 15222 will inevitably appear if you are running updates with an unconfirmed or out-of-date digital signature certificate.

Therefore, before updating QB, you must install a new certificate by following the specific instructions below:

• Go to the Start menu and type QBW32.exe into the search bar
• To access the result's Properties, right-click on it
• Now, choose the Digital Signature tab from the Properties window
• After choosing Intuit, Inc. from the list, click the Details option.
• Click the Install Certificate button after selecting the View Certificate option

It will resolve the error; if not, follow the next step accordingly.

Step 3: Utilize the QuickBooks File Doctor Tool

• First, download and install Tool Hub on your computer if you don't already have it.
• After that, launch the tool and select the programs tab
• You will now have the option to run the file doctor. Click on that
• If the file doctor detects a problem, it will identify it and fix it

Also read about:- Why does QuickBooks show "Company File in Use," and how can you fix it?

Conclusion

You can easily fix QuickBooks error 15222 with the help of the above fixes and suggestions. However, due to other complications, you may occasionally still experience the update error even after completing the troubleshooting steps.

You can contact our team of experts by dialing [phone] in such a situation, and they will promptly offer advice on how to fix the QB update problems.

FAQs on QuickBooks Error 15222

What is QuickBooks Error 15222?

• QuickBooks Error 15222 is a common update-related issue that occurs when downloading payroll or software updates. It is often linked to internet connectivity problems, outdated digital signatures, or interference from security software blocking QuickBooks updates.

Why Does QuickBooks Error 15222 Occur?

• This error is mainly caused by security software like antivirus or firewall settings preventing QuickBooks from connecting to the internet. It can also happen if Internet Explorer settings are incorrect or digital signatures are outdated.

How Can I Fix QuickBooks Error 15222?

• To resolve this error, ensure that QuickBooks has internet access and add QuickBooks as an exception in your firewall or antivirus settings. Also, update Internet Explorer and verify that digital signatures for QuickBooks updates are enabled. If the issue persists, try running QuickBooks as an administrator.

Does Internet Explorer Affect QuickBooks Error 15222?

• Yes, QuickBooks relies on Internet Explorer to establish a secure connection for updates. If Internet Explorer is not set as the default browser or if SSL settings are misconfigured, QuickBooks may encounter update errors, including Error 15222.

Can QuickBooks Error 15222 Affect Payroll Updates?

• Yes, this error often prevents payroll updates from downloading, which can disrupt payroll processing. Ensuring that QuickBooks has full access through security software and updating all relevant settings can help restore normal payroll updates.

When Should I Contact Support for QuickBooks Error 15222?

• If the error continues despite troubleshooting, contacting QuickBooks support is the best option. A technical expert can diagnose deeper system issues and provide tailored solutions to ensure your QuickBooks updates function smoothly.