# QuickBooks Desktop Keeps Crashing? Here’s the Fix You Need Now!

Experiencing errors in QuickBooks is a regular occurrence, given the software's complex algorithms. One such commonly encountered error is the QuickBooks keeps aborting.


This error shows up in a message saying, “QuickBooks has encountered a problem and needs to close. We are sorry for the inconvenience.” This error causes QuickBooks to shut down suddenly, which can cause you to lose any unsaved work.

When QuickBooks crashes during the save process or when changes are made to its company files, it is unable to continue and prompts the user to abort the ongoing transaction.

Restarting the software is necessary to resume. This situation can damage the QBWUSER.ini file and lead to frequent crashes. To learn why QuickBooks Desktop keeps aborting and the ways to fix it, read this blog until the end.

> Another option is to seek assistance from a QuickBooks error technical support team and accounting professionals who can help you resolve the QuickBooks Connection that has been Lost Abort Error promptly. You can reach us via our helpline at a toll-free number **[phone]**, and we will be available to resolve the error permanently.

## What Causes of the QuickBooks Desktop Keeps Aborting?

When it comes to the factors behind this error, we have listed below some of the most common causes. Take a look:

* Damage to the QBWUSER.INI file.
* If the antivirus program is conflicting with QuickBooks.

## Solutions to fix QuickBooks Desktop Keeps Aborting Error

The list of solutions to this error is not extensive, but there are a few effective ones. QuickBooks users can follow the solutions listed below for the best results.

### Solution 1: Changing the name of the QBWUSER.INI file

* The initial step in this process is to show hidden folders where the QBWUSER.INI file is located.
* Go to the location: [user name]\AppData\Intuit\quickbooks[year]\
* Right-click on QBWUSER.INI.
* Click on Rename and append.OLD at the end of the file name.
* Rename the .ecml file.
* Try opening the file again.

### Solution 2: Turn off the Antivirus program and Windows Defender
Frequently, technical problems in QuickBooks arise due to conflicts caused by antivirus or firewall programs running in the background. Windows Defender can also contribute to these issues.

To prevent them from affecting QuickBooks, you are advised to temporarily disable your antivirus and Windows Defender programs.

#### Regarding the Antivirus program

Follow the instructions below to temporarily disable the antivirus program.

* Users need to access the antivirus software and log in.
* Navigate to the Settings of the program.
* Look for the option to disable the program and click on it.
* Save the changes and restart the device.

#### Regarding Windows Defender
* If Windows Defender is enabled, you should disable it by following the steps below:
* Click on the typing space beside the Windows icon and type Windows Defender.
* Select the first option that appears on the list.
* Look for the option to Disable Windows Defender.
* Save the changes and restart the device.

We hope this blog answered your question about why QuickBooks keeps aborting on your system. If you continue to experience the same error message despite following all the solutions mentioned above, please contact our QuickBooks Support team for prompt and accurate solutions.
Our accounting professionals have state-of-the-art tools and technologies to provide the best services immediately. You can reach us via our helpline at [phone], and our representatives will be available to assist you with a single call.
**You should also know**:- [How do I get administrator access in QuickBooks?](https://hackmd.io/@alastormoody/Hkwo3gVYyg)

## FAQ: QuickBooks Desktop Keep Aborting
**What does it mean when QuickBooks Desktop keeps aborting?**
* When QuickBooks Desktop aborts unexpectedly, it means the software has encountered an issue that forces it to close. This usually happens when there is a disruption in the connection to the company file, corrupted program files, or conflicts with third-party applications running in the background.

**Why does QuickBooks keep aborting while working on a company file?**

* One common reason for this issue is network instability when accessing a company file stored on a server. If the connection drops even for a moment, QuickBooks may abort to prevent data corruption. Other factors include damaged QuickBooks installation files, Windows compatibility issues, or conflicts with security software interfering with the program’s processes.

**How can I prevent QuickBooks from aborting frequently?**

* To minimize the chances of QuickBooks aborting, ensure that your software is updated to the latest version. Running QuickBooks as an administrator, repairing the installation, and checking for any damaged files can also help. If the issue occurs in a multi-user setup, verifying the network setup and ensuring stable communication between workstations and the server is crucial.

**Does a damaged company file cause QuickBooks to abort?**

* Yes, a corrupted or damaged company file can lead to abrupt crashes. Running the QuickBooks File Doctor tool can help identify and fix file-related issues. Regularly backing up your company file ensures you have a secure copy in case of corruption.

**What should I do if QuickBooks keeps aborting even after troubleshooting?**

* If QuickBooks continues to abort despite following standard troubleshooting steps, consider reinstalling the software using the QuickBooks Clean Install Tool. Checking for Windows updates, disabling third-party security applications temporarily, and running QuickBooks in compatibility mode can also help. If the issue persists, contacting QuickBooks support or a professional technician may be necessary for further diagnosis.