# Getting Error 6175, 0 in QuickBooks? Here’s How to Solve It
QuickBooks Error 6175, 0 typically occurs when the software is unable to access the company file located on the server. This can happen due to several reasons, including:
The QuickBooks Database Server Manager (QBDSM) is not running or is unresponsive.
Incorrect hosting configuration across workstations and the server.
Firewall or antivirus software blocking communication between QuickBooks and the server.
Multiple instances of QuickBooks Database Server Manager installed.
Damaged or corrupted QuickBooks company files
The error message usually states:
"QuickBooks is trying to access the company file, but the database server is not responding. Error Codes: (-6175, 0)"
Step-by-Step Solutions to Fix Error 6175, 0
1. Verify Hosting Settings
Ensure that only the server computer is set to host multi-user access. Workstations should not host the company file.
On Workstations:
Open QuickBooks.
Go to File > Utilities.
If you see Host Multi-User Access, do not select it.
If you see Stop Hosting Multi-User Access, select it to disable hosting.
On Server:
Open QuickBooks.
Go to File > Utilities.
If you see Host Multi-User Access, select it to enable hosting.
If you see Stop Hosting Multi-User Access, select it, then repeat the process to re-enable hosting.
2. Configure QuickBooks Database Server Manager
Ensure that the QuickBooks Database Server Manager is properly installed and configured on the server:
Open the Start menu on the server and search for QuickBooks Database Server Manager.
Open the application.
Click on Scan Folders.
If the folder containing your company file is not listed, click Add Folder and select the appropriate folder.
Click Scan to allow the Database Server Manager to configure the firewall and permissions for QuickBooks.
3. Check Firewall and Antivirus Settings
Firewalls or antivirus software may block communication required for QuickBooks to function in multi-user mode. Ensure that the following ports are open:
QuickBooks 2025: Ports 8019, 56728, 55378-55382
Also, add the following QuickBooks executable files as exceptions in your firewall and antivirus settings:
QBW32.exe
QBUpdate.exe
QBDBMgr.exe
QBDBMgrN.exe
4. Change QuickBooksDBXX Service to Local System Account
Adjusting the QuickBooksDBXX service to run under the Local System Account can resolve permission issues:
Press Windows + R, type services.msc, and press Enter.
Locate QuickBooksDBXX (where XX corresponds to your QuickBooks version).
Right-click and select Properties.
Go to the Log On tab.
Select Local System Account.
Click Apply, then OK.
Restart the service.
5. Repair QuickBooks Installation
If the issue persists, repairing the QuickBooks installation may help:
Close QuickBooks.
Open the Control Panel and go to Programs and Features.
Select QuickBooks, then click Uninstall/Change.
Choose Repair, then follow the on-screen instructions.
After the repair, restart your computer and try accessing the company file in multi-user mode.
Preventing Future Occurrences
Regularly update QuickBooks to the latest version.
Ensure that the server hosting the company file is dedicated and not used for other intensive tasks.
Regularly back up your company files.
Maintain proper network configurations and permissions.
If you continue to experience issues or need further assistance, feel free to contact our QuickBooks support team at 877-200-7013. Our experts are available to help you resolve any QuickBooks-related problems.
FAQs: QuickBooks Error 6175, 0
Q1: What is QuickBooks Error 6175, 0?
QuickBooks Error 6175, 0 occurs when the software is unable to access the company file located on the server. This error often arises in multi-user mode due to issues like the QuickBooks Database Server Manager not running, incorrect hosting configurations, or firewall settings blocking communication.
Q2: What causes Error 6175, 0 in QuickBooks?
Several factors can lead to this error:
QuickBooks Database Server Manager (QBDSM) is not running or is unresponsive.
Incorrect hosting settings across workstations and the server.
Firewall or antivirus software blocking communication between QuickBooks and the server.
Multiple instances of QuickBooks Database Server Manager installed.
Damaged or corrupted QuickBooks company files.
Q3: How can I fix QuickBooks Error 6175, 0?
To resolve this error:
Verify hosting settings to ensure only the server hosts the company file.
Ensure the QuickBooks Database Server Manager is properly installed and configured.
Check firewall and antivirus settings to allow QuickBooks processes.
Change the QuickBooksDBXX service to run under the Local System Account.
Repair the QuickBooks installation if necessary.
Q4: Can restarting the server fix Error 6175, 0?
Yes, restarting the server can sometimes resolve the issue by resetting the connection between QuickBooks and the company file, allowing the QuickBooks Database Server Manager to function properly.
Q5: Which versions of QuickBooks are affected by Error 6175, 0?
This error can occur in various versions of QuickBooks Desktop, including Pro, Premier, and Enterprise editions, especially when operating in multi-user mode.
Q6: How can I prevent Error 6175, 0 in the future?
To prevent this error:
Regularly update QuickBooks to the latest version.
Ensure the server hosting the company file is dedicated and not used for other intensive tasks.
Regularly back up your company files.
Maintain proper network configurations and permissions.
Q7: What should I do if the error persists after troubleshooting?
If the error continues after following the troubleshooting steps, consider contacting QuickBooks support for further assistance.
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