# I can't connect my Activision Id
> This is one of the main pieces of our automatic resolution system, we use your unique identifier in Activision in order to get the results of your games. :video_game:
> :arrow_down: Let's check what's wrong :arrow_down:
## Where do I find my Activision Id?
:point_right: https://s.activision.com/activision/profile
:point_right: Once in the profile page go to ==**Basic Info**==.

> Make sure that you are using the Activision Id from "Personal Information" screen.
> Linked accounts screen provides a differents Ids for every linked account.
## My Activision Id is correct but still failing.
Sometimes is not about you have a typo in your Activision Id, is about permission settings.
In order to get information about your games results you need to allow us to do it :upside_down_face:
#### Let's fix this really quick!
:point_right: https://s.activision.com/activision/profile
:point_right: Once in your profile go to ==**Account Linking**==
:point_right: The Searchable and Data Visible fields should be set to "Friends and Partners" or "All" on your gaming networks, like the following screen shows
