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# System prepended metadata

title: Privacy Policy

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# Privacy Policy


Our exchange, Crypticx, is committed to protecting your privacy and the security of your personal information. This privacy policy explains how we collect, use, and share your personal information when you use our exchange, including our website and mobile application (collectively, our "Services"). By using our Services, you agree to the collection, use, and sharing of your personal information as described in this privacy policy.


#### Information collected for spot markets:

- Contact information, such as your name, email address, and phone number
- Account information, such as your username and password
- Financial information, such as your bank account
- KYC documents
- Transaction information, such as the cryptocurrencies you buy and sell, and the dates and amounts of your transactions
- Communication history, such as any support tickets or messages you send to us


#### Use of personal information:

- To provide and improve our Services, including by verifying your identity, processing your transactions, and maintaining your account
- To comply with legal and regulatory requirements, such as anti-money laundering laws and counter-terrorism financing laws
- To protect the security and integrity of our Services, including by detecting and preventing fraud or abuse
- To communicate with you, including by responding to your requests and questions, and sending you updates about our Services


#### Sharing of personal information:

We may share your personal information with third parties in the following circumstances:

- With our service providers, such as payment processors and hosting companies, who assist us in operating our Services
- With law enforcement or other government agencies, as required by law or in response to a valid request
- With other companies in the event of a merger, acquisition, or bankruptcy
- We will not sell your personal information to third parties for their own marketing purposes.

#### Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure.


#### Contact 

Feel free to emailus at privacy@crypticx.io for any questions related to privacy while using CrypticX.

**Note:** P2P market is an exception as its non-kyc and non-custodial. We only act as an escrow to settle the trades between 2 peers and resolve disputes. It does not use our server database for authentication, orderbook and chats, instead Nostr (censorship resistance protocol) is used.