How To Contact Paypal Help Desk Center

# How To Contact Paypal Help Desk Center ## How to contact PayPal Looking for a way to contact PayPal's customer support team? You can contact a live person for support at PayPal in three ways: live chat, by phone, and through social media messaging. Although there's no longer a way to email PayPal directly, writing to them on Twitter or Facebook is the next best option. PayPal is available by phone and live chat daily from 6:00 a.m. to 5:00 p.m. m. to 6:00 p.m. m. (Pacific time). Read on to learn exactly how to call, write, or chat with PayPal support. ### Method 1 Contact PayPal on social media **1** Send a direct message to @AskPayPal. If you have a Twitter account, it's easy to send a direct message to PayPal. Just go to https://twitter.com/AskPayPal (or search for AskPayPal in the mobile app) and click PM us on your pinned tweet. Twitter messaging is a great way to send a longer message to PayPal. Your message can be up to 10,000 characters. Please include your PayPal username or email address in the content of your message for quick help. **2** Write to PayPal on Facebook. PayPal's official Facebook page is at https://www.facebook.com/PayPalUSA. To send a message, log in to Facebook and click Send Message at the top of the page. Emailing PayPal on Facebook is another great way to send a longer message now that there is no longer email support. Facebook messages can be up to 20,000 characters long.[2] If you're using the Facebook app on your phone or tablet, you'll need to install Facebook Messenger (if you haven't already) to send the message. ### Method 2 Chat with a representative **1** Go to https://www.paypal.com/us/smarthelp/contact-us in a web browser. You can also access this page by clicking Contact Us at the bottom of any PayPal page. * It is no longer possible to send an email to PayPal, but you can send an email-like message to a chat representative. * It can take anywhere from a few minutes to a few hours to receive a response. When a representative is ready to chat, you will be notified by email. **2** Scroll to the bottom of the page. Contact options appear under "Other ways to contact us." **3** Click Send us a message to send a message to PayPal. This opens the PayPal wizard, which looks like a typical chat window. If you're not already signed in, click Sign in to sign in now. **4** Type How can I talk to someone at PayPal? and click the Submit button. You will be asked if you want to send the conversation to a customer support agent. You will also see your estimated wait time. **5** Click Yes. You will now have the opportunity to write the content of your message. **6** Describe your problem and click the Submit button. Your message will be forwarded to the next available representative. * You can safely close the window without interrupting your chat. Just check your email periodically to see if you've received a chat response. * When you receive the email notification from PayPal, click the link in the message to chat with the representative who received your message. ## How to contact PayPal customer service PayPal is a large and popular website for secure payments and money transfers. So with all those transactions and operations going on at once, it can happen that something on the website breaks for you. Just a heads up that some of the services we're reviewing here have affiliate partnerships with us, so we may earn a commission if you visit one of them and buy something. You can read more about how this works at https://techboomers.com/how-to-support-techboomers. **If you're having trouble with any aspect of PayPal, here's how to contact their customer support team.** * To contact PayPal customer service: * Go to www.paypal.com and sign in. * Click Contact. * Click on Call us. * Call the phone number provided and enter the access code when prompted. * EITHER * Click Message Center (or send us an email). * Click Create new message. * Select a topic and subtopic, compose your message, and then click Send. As you can see, there are two different general ways to contact PayPal's customer service department. In the full set of instructions below, we'll show you how each one works. ### Detailed instructions on how to contact PayPal customer service **1. Sign in to PayPal.** Steps 1 and 2 of our How to Transfer Money to PayPal tutorial will show you how this is done, if you need any reminders. **2. Go to PayPal's "Contact" page.** Once you're on your main PayPal page, scroll to the bottom of the screen and click Contact. **3. Request the phone information from PayPal.** If you want to contact PayPal customer service by phone, click Call Us to display your contact information. (NOTE: If you want to send PayPal an internal email, skip to step 5.) **4. Call PayPal customer service and enter the access code you received for faster service.** The new page you're on will display PayPal's customer support phone number, as well as the hours of the customer support hotline and any special instructions for contacting them by phone (for example, how to speak to someone In other language). It will also display a unique six-digit access code that you can enter, when prompted, when you call PayPal customer service for faster help. This access code will expire in one hour, so call PayPal as soon as you can! **5. Login to the PayPal messaging center.** If you think you can better describe your problem with PayPal in written rather than spoken words, click Message Center (or send us an email). **6. Select to compose a new message.** Once you are inside the interface of secure messages about your account, sent between you and PayPal customer service, click on Create new message in the upper right corner. **7. Choose the topic and sub-topic for your message, write it, and send it to PayPal.** You will see two dropdown menus labeled Choose a topic and Choose a subtopic. Click on both (in order) and select one of the options listed under each to narrow down your problem. Depending on the combination you choose, additional dropdown menus may appear, prompting you to select even more specific topics. Other times, hyperlinks will appear directing you to various features or help articles about PayPal. Other combinations will allow you to write a free-form message to PayPal customer service. If this happens, click the "Message: Be Specific" box and write a detailed description of the problem you're having using PayPal. Then click Submit. PayPal Help Desk Contacts It sounds like you're trying to contact PayPal's customer service team. Unfortunately, we are not associated with PayPal's support team. We are two completely different business organizations. However, to make your life a bit easier, we investigated the PayPal website and found the following customer support contact details. Get in touch with PayPal representatives by contacting them directly using the contact information below. ### Frequent questions Paypal #### What is Paypal? PayPal is a software as a service company. PayPal is an electronic commerce company that facilitates payments between parties through online transfers. #### What kind of support does PayPal offer? PayPal's customer service team offers the following support channels: email, live chat, call center, social media support, forum support, and self-service support. #### How do I contact PayPal? You can contact PayPal by sending them an email, starting a chat with a live agent on their website, calling their hotline, or leaving them a message on one of the social media platforms. Alternatively, you can use their knowledge base if you prefer self-service support. #### What is PayPal's email address? You can contact PayPal by completing the form: https://www.paypal.com/us/smarthelp/home #### Does PayPal have live chat? Yes, PayPal has live chat support. Go to https://www.paypal.com/us/smarthelp/home #### How do I talk to someone at a PayPal company? If you prefer to call support, you can contact their helpline 00 1 402-935-2050 It depends on the type of support you need.