# **Hawaiian Airlines Lost and Found**

**For Hawaiian Airlines Lost and Found, call 1-888-843-9199. They assist with lost items at airports or onboard. Available daily for passenger support.**

Unfortunately, losing a personal item while traveling can cause annoyance and stress for everyone. However, passengers can feel secure knowing that there is a reliable way to report and reclaim their missing things through Hawaiian Airlines' missing & Found program.

The Hawaiian Airlines Lost & Found program will be discussed in this article along with how it works and why it is important for travelers to have access to it.


## **What is Hawaiian Airlines’ policy regarding lost baggage?**

To help passengers locate lost or abandoned items on flights or at airport terminals, Hawaiian Airlines offers a Lost & Found service.

***Here are some guidelines for Hawaiian Airlines’ Lost Items service:***

* You should contact Hawaiian Airlines’ Lost and Found Department as soon as you realize you’ve lost something. The sooner the subject is reported, the more likely it is to be identified.
* To report a lost item, fill out the Hawaiian Airlines lost form and find it online. After you report a lost item, regularly contact the lost item office to see if the item is still missing.
* Passengers have the right to be compensated if their checked baggage or checked baggage is lost by the airline.

**NOTE:**
Passengers whose checked baggage is not returned within 7 days will be considered as lost baggage.

### **What is Hawaiian Airlines’ liability for lost or damaged baggage?**

If your baggage has been checked by us, the airline’s liability is only USD 3,800 per booked passenger in the event of loss, damage or late delivery.

### **What is Hawaiian Airlines’ policy for damaged baggage?**

Hawaiian Airlines’ policy for damaged baggage is as follows:

* If your baggage is damaged upon arrival, you must notify the Hawaiian Airlines baggage service counter before leaving the terminal.
* The airline will document the damage and provide you with a reference number that you can use to track the progress of your claim.
* A Hawaiian Airlines representative will inspect the bag to assess the extent of damage and whether it can be repaired or replaced.
* Keep all invoices and documents related to damaged luggage.
* The airline will pay all reasonable and necessary costs incurred as a result of the damage, as well as any costs of repair or replacement.

**NOTE:**
You must notify Hawaiian Airlines of any damaged baggage as soon as possible, but no later than 24 hours after your arrival. If you do not report damages within this time, your claim may be denied.

### **What is Hawaiian Airlines’ policy regarding delayed baggage?**

***Hawaiian Airlines’ policy for delayed baggage is as follows:***

* Passengers should notify Hawaiian Airlines Baggage Services if their baggage is delayed until arrival at their destination.
* You will receive a Delayed Baggage Report number from Hawaiian Airlines, which you can use to check the progress of your baggage.
* The airline will cover all reasonable and necessary expenses incurred as a result of the delay, such as clothing or toiletries, up to a specified amount.
* Passengers are entitled to compensation. The amount of compensation may vary depending on the circumstances of the delay.

### **How do I report lost baggage to Hawaiian Airlines?**

***Passengers can report lost items online as well as at the airport –***

**Online —** To report a lost item to Hawaiian Airlines online, you can follow these steps:

* Visit the Hawaiian Airlines website at www.hawaiianairlines.com.
* Find the “Help Center” link in the lower left corner of the website and click it.
* In the “Baggage” section, click the “Lost and Damaged Baggage” link.
* Scroll down to the “Lost items / Remaining items on board” section.
* On the next page, fill out the form with as much detail as possible, including your flight date and number, item description, and contact details.
* Once you have completed the form, click the “Submit” button to submit your lost belongings report to Hawaiian Airlines.
* After submitting a lost item report, you should contact Hawaiian
* Airlines to verify the status of your lost item.
* You can do this by calling the Hawaiian Airlines lost property number or checking the status of your lost property report online.

**At the Airport —** Follow these steps to report lost items to Hawaiian Airlines at the airport:

* As soon as you realize you’ve lost something, go to the lost office and find it at the airport.
* Lost and found offices are usually located at the station or near the baggage claim area.
* Provide as much information as possible about the lost item, including the date and flight number, a description of the item, and your contact details.
* Be sure to include all relevant documents, such as your boarding pass or baggage claim check.
* You may receive a lost item report from the lost item department.
* You can use the special reference number from this report to find out where your missing item is.
* Contact Hawaiian Airlines to inquire about the status of your lost item.
* Contact Hawaiian Airlines lost and found number at 1–888–875–0388 to report a lost item.

**What steps does Hawaiian Airlines take to recover lost items?**

***Here are some of the measures taken by the airline:***

* After the flight, the cleaning team will check the plane for any lost goods. All items found on the plane will be taken to the airport’s lost and found office.
* This item will be logged by Hawaiian Airlines’ Found and Lost team, who will then attempt to match it with all previously submitted lost and found reports.
* The airline will attempt to contact the owner of the lost item if the item contains identification or contact information to let them know the item has been found.
* If the owner has reported the loss of the item, the airline can also contact him.
* Hawaiian Airlines may post lost items on its social media platform in an effort to track down the owner. The airline will hold lost items for 30 days before donating them to charity or disposing of them.
* To increase your chances of finding your lost item on a Hawaiian Airlines flight, it is important that you contact the airline’s lost item department as soon as possible.

**Conclusion**

**Hawaiian Airlines has a comprehensive lost and found policy to help customers recover any items that may have been lost or forgotten on the flight. The airline is taking a number of steps to try to locate and return lost items to their rightful owners, including searching the plane, checking found items, contacting contact owners and use social networks.**