## Your Complete Guide to the Virgin Australia Cancellation Policy
Changing travel plans? Whether it's a sudden change of schedule or a simple change of mind, knowing how to cancel a Virgin Australia flight can save you money and stress. Here's everything you need to know about the [Virgin Australia cancellation policy](https://medium.com/@thomas567carter/virgin-australia-cancellation-policy-what-you-need-to-know-81db40834e6e) and how it applies to different fare types.
## 1. Cancel for Free – But There’s a Time Limit
Virgin Australia gives you a flexible start:
* You can cancel your flight within 24 hours of booking—completely free.
* This only works if your flight is scheduled to depart at least 7 days later.
* After 24 hours? Cancellation fees may apply based on your fare type.
* This risk-free window is perfect for travelers who book in a hurry but need time to finalize plans.
## 2. Know Your Fare Type Before Cancelling
Not all tickets are created equal. The [Virgin Australia flight cancellation policy](https://www.virginchangeflight.com/policy/virgin-australia-cancellation-policy) varies based on your fare:
### Lite Fare:
* Non-refundable.
* No travel credit.
* Full value is forfeited.
### Choice Fare:
* Cancellation fee applies (approx. $99).
* You may receive a partial credit depending on timing.
### Flex Fare:
* Cancel anytime for free.
* Refundable as travel credit.
* Small fee if you want the money back to your original payment method.
### Business Fare:
* Fully refundable and flexible.
* No cancellation fees in most cases.
* Booking with Velocity Points? Same cancellation rules apply as above.
## 3. How to Cancel a Virgin Australia Flight
You’ve got options when it comes to cancelling:
### Online:
* Visit the Manage Booking page on Virgin Australia's website.
* Enter your booking reference and surname.
* Select the flight, hit cancel, and follow the steps.
### Airport Ticket Counter:
* Useful for last-minute or in-person bookings.
* Provide your reservation details to an airline representative.
### Call Support:
* Dial +61(1800)407-707(OTA).
* Explain your situation, and the team will help you cancel and explain any fees.
### Through a Travel Agent:
* Contact your agent directly.
* Additional agency service fees may apply.
## 4. Refunds: What to Expect
Wondering what happens after cancellation? The [Virgin Australia cancelled flights](https://www.virginchangeflight.com/policy/virgin-australia-cancellation-policy) and refund process depends on your booking method and fare type:
* Refunds for online bookings are processed within 7–10 business days.
* If booked offline or through a travel agent, it could take up to 45 days.
* If your ticket isn’t eligible for a cash refund, you might receive travel credit.
* Travel credits are valid for 12 months and can be used toward future bookings.
## 5. What If You Miss Your Flight? (No-Show Policy)
If you don’t check in on time or miss your flight without notice:
* You may be marked as a no-show, and your ticket could become void.
* Virgin Australia might charge a no-show fee.
* Contact the airline immediately to check if you can still rebook or get credit.
## 6. Flight Cancelled by Virgin Australia? Here’s What Happens
If your flight is cancelled by the airline:
* You’re usually eligible for a full refund or travel credit.
* In some cases, you may also claim compensation—especially if the cancellation causes a major disruption.
* Always contact customer service or visit an airport help desk for support.
## Quick Recap – [Virgin Australia Flight Cancellations](https://virginchangeflight.hashnode.dev/virgin-australia-cancellation-policy-everything-you-need-to-know)
✔ Free cancellation within 24 hours of booking
✔ Refunds and credits depend on your fare type
✔ Multiple ways to cancel: online, phone, airport, or agent
✔ Travel credits valid for 12 months
✔ No-show rules can cause total loss of fare
## FAQs: Virgin Australia Flight Cancellation Policy
### Can I get a refund after cancelling my Virgin Australia flight?
Yes, if your fare type is refundable or you cancel during the 24-hour grace period.
### Are there cancellation fees?
Yes, except for Flex and Business fares. Lite and Choice may incur fees or restrictions.
### How long does it take to receive a refund?
Usually 7–10 business days for direct bookings, longer for third-party or offline bookings.
### What if Virgin Australia cancels my flight?
You’re entitled to a full refund or travel credit, and potentially additional compensation.
### Does Virgin Australia have a 24-hour cancellation policy?
Yes. Cancel within 24 hours of booking (with the flight 7+ days away) to get a full refund.