# 1-844-403-5182 How to clear Kyocera Printer Job stuck in Queue
**Kyocera printer support at 1-866-203-7571**
A printer job stuck in the queue is one of the most frustrating problems any user can face—especially when you’re in a rush to print important documents. This issue is quite common across all printer brands, including Kyocera. When a print job gets stuck, it blocks the entire printing line, preventing new tasks from being processed. Fortunately, this problem can be fixed with some simple troubleshooting steps.
In this comprehensive guide, we’ll cover everything you need to know about **how to clear a Kyocera printer job stuck in queue**, the **reasons why it happens**, and **different methods** to resolve it quickly. Whether you are using a Kyocera ECOSYS, TASKalfa, or FS series printer, this guide will help you restore smooth printing operations.
If you continue facing issues even after trying the steps below, don’t hesitate to call **Kyocera printer support at 1-866-203-7571** for expert assistance.
**Kyocera printer support at 1-866-203-7571**
## **Table of Contents**
1. Understanding the Print Queue Problem
2. Common Causes of Kyocera Printer Job Stuck in Queue
3. Symptoms of a Stuck Print Job
4. Preliminary Checks Before Troubleshooting
5. Method 1: Clear Print Queue from Windows Settings
6. Method 2: Restart the Print Spooler Service
7. Method 3: Manually Delete Stuck Print Jobs
8. Method 4: Clear the Queue from Command Prompt
9. Method 5: Cancel Print Jobs Using Kyocera Printer Panel
10. Method 6: Update or Reinstall Kyocera Printer Drivers
11. Method 7: Reconnect the Printer or Restart Devices
12. Method 8: Fix Network Printing Queue Errors
13. Method 9: Adjust Print Spooler Settings
14. Method 10: Reset Kyocera Printer to Default Settings
15. Preventive Measures to Avoid Print Queue Issues
16. Troubleshooting Kyocera Printers on Mac
17. Clearing Queue in Print Server Environments
18. Advanced Fixes for Persistent Queue Problems
19. When to Contact Kyocera Technical Support
20. Conclusion
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## **1. Understanding the Print Queue Problem**
The **print queue** is a list of pending print jobs waiting to be processed by the printer. When you send a document to print, it gets stored in this queue temporarily until the printer processes it.
However, sometimes a job may get stuck due to communication issues between your computer and the printer. When this happens, new print jobs cannot proceed, and the queue remains blocked.
In simple terms:
> A stuck print job = a frozen printer.
This can happen on both **USB-connected** and **network-connected** Kyocera printers.
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## **2. Common Causes of Kyocera Printer Job Stuck in Queue**
Before you clear the queue, it’s important to know **why** it happens. Here are the most common causes:
1. **Printer-Computer Communication Error** – Disconnected cables or unstable Wi-Fi can interrupt print data transfer.
2. **Corrupted Print Job File** – Sometimes a particular print file gets corrupted, blocking all subsequent tasks.
3. **Print Spooler Service Crash** – The Windows spooler service manages print jobs. If it stops responding, the queue freezes.
4. **Outdated or Corrupt Drivers** – Old Kyocera printer drivers may cause compatibility issues after OS updates.
5. **Network Delays** – If your printer is on a shared network, delays or packet loss can prevent job completion.
6. **Overloaded Queue** – Sending too many large print jobs at once can jam the queue.
7. **Insufficient Printer Memory** – Some older Kyocera models can only handle a limited number of print tasks.
8. **Incomplete Cancellation** – If a print job is canceled improperly, remnants can remain in the queue.
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## **3. Symptoms of a Stuck Print Job**
Here are signs that your **Kyocera printer job is stuck in the queue**:
* Printing stops unexpectedly.
* The printer shows **“Processing”** or **“Waiting”** indefinitely.
* Multiple jobs appear in the print queue, but none are printing.
* Windows displays a **“Printer not responding”** or **“Document stuck in queue”** message.
* The **printer icon stays visible** in the system tray even after printing.
* Printer status shows **“Paused”**, **“Error”**, or **“Offline”**.
If any of these symptoms occur, the print queue likely needs to be cleared.
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## **4. Preliminary Checks Before Troubleshooting**
Before jumping into advanced fixes, perform these quick checks:
* **Ensure printer is powered on** and connected properly.
* **Check all cables** (USB or Ethernet) for secure connections.
* **Restart both your computer and the printer.**
* **Verify printer status** – it should be **Online**, not Offline.
* **Ensure sufficient paper and toner** in the printer.
* **Check for error codes** on the Kyocera display panel.
If the issue persists after these checks, proceed with the detailed methods below.
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## **5. Method 1: Clear Print Queue from Windows Settings**
This is the simplest and most direct way to clear a stuck job.
### **Steps:**
1. Press **Windows + R** and type `control printers` → Press **Enter**.
2. Locate your **Kyocera printer** and double-click it.
3. A list of pending print jobs will appear.
4. Right-click the stuck document and select **Cancel**.
5. If multiple jobs are stuck, select **Cancel All Documents**.
6. Wait a few seconds for the queue to clear.
If this doesn’t work, continue with the next method.
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## **6. Method 2: Restart the Print Spooler Service**
The **Print Spooler** is a background Windows service that manages print jobs. Restarting it often resolves queue errors.
### **Steps:**
1. Press **Windows + R** → type `services.msc` → Press **Enter**.
2. In the list, locate **Print Spooler**.
3. Right-click and select **Stop**.
4. Minimize the window and open File Explorer.
5. Go to the folder path:
```
C:\Windows\System32\spool\PRINTERS
```
6. Delete all files in this folder (these are the stuck print jobs).
7. Return to the **Services** window, right-click **Print Spooler**, and select **Start**.
8. Try printing again.
This method fixes most cases of print queue errors.
**Kyocera printer support at 1-866-203-7571**
## **7. Method 3: Manually Delete Stuck Print Jobs**
If restarting the spooler doesn’t help, manually delete the queue files.
### **Steps:**
1. Open **File Explorer**.
2. Navigate to:
```
C:\Windows\System32\spool\PRINTERS
```
3. You might be asked for administrator permission—click **Continue**.
4. Delete all `.spl` and `.shd` files.
5. Restart your computer and Kyocera printer.
Now check if the queue is empty.
**Kyocera printer support at 1-866-203-7571**
## **8. Method 4: Clear the Queue Using Command Prompt**
You can use **Command Prompt (Admin)** for a faster and cleaner queue reset.
### **Steps:**
1. Type **cmd** in the Windows search box.
2. Right-click **Command Prompt** → select **Run as Administrator**.
3. Enter the following commands one by one:
```
net stop spooler
del %systemroot%\System32\spool\PRINTERS\* /Q
net start spooler
```
4. Press **Enter** after each command.
This completely clears all stuck print jobs and restarts the spooler service.
**Kyocera printer support at 1-866-203-7571**
## **9. Method 5: Cancel Print Jobs from Kyocera Printer Panel**
If your printer is connected via a network or USB and has a touchscreen interface, you can clear the queue directly from the device.
### **Steps:**
1. Go to **Menu → Job Box → Job Status**.
2. Select the **stuck print job**.
3. Press **Cancel Job** or **Delete**.
4. Confirm your selection.
This immediately clears that particular print job from the device’s internal memory.
**Kyocera printer support at 1-866-203-7571**
## **10. Method 6: Update or Reinstall Kyocera Printer Drivers**
Driver-related issues are a leading cause of print queue errors.
### **Update Steps:**
1. Press **Windows + X** → open **Device Manager**.
2. Expand **Printers**.
3. Right-click your **Kyocera printer** → select **Update Driver**.
4. Choose **Search automatically for updated drivers**.
5. Follow on-screen instructions.
If no updates are found, reinstall the drivers:
### **Reinstall Steps:**
1. Go to **Settings → Bluetooth & Devices → Printers & Scanners**.
2. Select your Kyocera printer → click **Remove device**.
3. Restart your computer.
4. Reinstall the latest drivers from Kyocera’s official website.
5. Add the printer again and test printing.
**Kyocera printer support at 1-866-203-7571**
## **11. Method 7: Reconnect the Printer or Restart Devices**
Sometimes, the queue issue is temporary and caused by poor connection.
### **Try the following:**
* Unplug the **USB cable**, wait 30 seconds, and reconnect.
* For **Wi-Fi printers**, restart the router.
* Restart your **Kyocera printer** and **computer** simultaneously.
* Once both reboot, resend your print job.
**Kyocera printer support at 1-866-203-7571**
## **12. Method 8: Fix Network Printing Queue Errors**
If you are printing over a shared network or print server, follow these steps:
1. Ping the printer’s **IP address** to ensure network connectivity.
2. If unreachable, reconnect the printer to the network.
3. Ensure the **correct printer port** is selected:
* Go to **Printers & Scanners → Printer Properties → Ports**.
* Verify the **IP address** matches your Kyocera printer.
4. If incorrect, re-add the printer using its correct IP.
Sometimes, simply removing and re-adding the printer fixes the queue problem.
**Kyocera printer support at 1-866-203-7571**
## **13. Method 9: Adjust Print Spooler Settings**
Changing how print jobs are processed can prevent future queue freezes.
### **Steps:**
1. Open **Devices and Printers** from Control Panel.
2. Right-click your Kyocera printer → select **Printer Properties**.
3. Go to the **Advanced** tab.
4. Select **Print directly to the printer** instead of **Spool print documents**.
5. Click **Apply → OK**.
This bypasses the spooler and sends jobs straight to the printer.
**Kyocera printer support at 1-866-203-7571**
## **14. Method 10: Reset Kyocera Printer to Default Settings**
If none of the above fixes work, a **factory reset** can clear all internal queue and memory issues.
### **Steps:**
1. On the printer control panel, go to:
**Menu → System → Reset → Restore Default Settings.**
2. Confirm reset.
3. Restart your printer and reconnect it to your network or computer.
Note: This will erase custom settings like IP configuration or stored jobs.
**Kyocera printer support at 1-866-203-7571**
## **15. Preventive Measures to Avoid Print Queue Issues**
Here’s how to **avoid getting stuck jobs** in the future:
* Always use **updated Kyocera drivers**.
* Avoid sending multiple large jobs simultaneously.
* Do not power off the printer mid-print.
* Keep **firmware updated** via the Kyocera website.
* Ensure **stable Wi-Fi or Ethernet connections**.
* Regularly clear the print queue after large print sessions.
* Disable “Keep printed documents” option in printer preferences.
By maintaining these habits, your printer queue will stay clean and efficient.
**Kyocera printer support at 1-866-203-7571**
## **16. Troubleshooting Kyocera Printers on Mac**
If you’re a Mac user and your print job is stuck:
### **Steps:**
1. Go to **Apple Menu → System Preferences → Printers & Scanners**.
2. Select your **Kyocera printer**.
3. Click **Open Print Queue**.
4. Select the stuck job → click the **(X)** button to cancel it.
5. If that doesn’t help, click **Reset Printing System**:
* Right-click in the printer list → choose **Reset printing system**.
* Re-add your Kyocera printer afterward.
This often fixes persistent Mac queue issues.
**Kyocera printer support at 1-866-203-7571**
## **17. Clearing Queue in Print Server Environments**
In office setups, Kyocera printers are often managed by print servers. A stuck job in a server queue can block multiple users.
### **To fix:**
1. Log into the **Print Server** as administrator.
2. Open **Print Management** (via Control Panel → Administrative Tools).
3. Locate the problematic Kyocera printer.
4. Right-click → choose **Cancel All Documents**.
5. Restart the **Print Spooler Service** on the server.
For networked environments, you may also need to clear local queues on each workstation.
**Kyocera printer support at 1-866-203-7571**
## **18. Advanced Fixes for Persistent Queue Problems**
If the queue problem keeps returning, try these advanced options:
### **A. Reinstall Windows Print Components**
* Open **Windows Features** → uncheck **Print and Document Services** → restart.
* Re-enable it and restart again.
### **B. Update Operating System**
* Go to **Windows Update** → install all pending updates.
* System updates can fix compatibility issues affecting spooler service.
### **C. Firmware Update**
* Visit the **Kyocera support page**.
* Download the latest **firmware** for your model.
* Follow on-screen instructions to update via USB or network.
### **D. Check Disk and System Files**
Run the following commands in Command Prompt (Admin):
```
sfc /scannow
DISM /Online /Cleanup-Image /RestoreHealth
```
This will fix corrupted system files that may interfere with printer operations.
**Kyocera printer support at 1-866-203-7571**
## **19. When to Contact Kyocera Technical Support**
If you’ve tried all these methods but your **Kyocera printer still shows a job stuck in queue**, it may indicate a **hardware or firmware fault**.
You should contact professional help if:
* Print jobs frequently get stuck even after clearing.
* The printer displays **error codes** you can’t resolve.
* The spooler crashes repeatedly.
* You suspect **driver or network configuration issues** beyond your control.
For immediate expert assistance, call the **Kyocera printer support helpline at 1-866-203-7571**.
Certified technicians can remotely access your system (with permission), check configurations, and clear persistent queue or spooler issues safely.
**Kyocera printer support at 1-866-203-7571**
## **20. Conclusion**
A **Kyocera printer job stuck in the queue** is a common but solvable issue. It typically stems from **spooler service errors**, **driver problems**, or **network interruptions**. By following the methods in this guide—ranging from clearing the queue manually to restarting the print spooler or updating drivers—you can restore smooth printing performance.
Always remember to:
* Keep your printer firmware and drivers updated.
* Regularly maintain your print queue.
* Restart your printer and computer periodically to avoid background service freezes.
If you encounter difficulties beyond your control, professional assistance is just a call away at **1-866-203-7571**.
With these steps, your **Kyocera printer will function efficiently**, ensuring that every document prints flawlessly and on time.
**Kyocera printer support at 1-866-203-7571**
✅ **Helpline Reminder:**
For fast and reliable support with **Kyocera printer queue errors**, connectivity issues, or print spooler crashes, reach out to the **Certified Kyocera Printer Support Team** at **1-866-203-7571** (Toll-Free, USA & Canada).
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