# 1-866-203-7571 How to Reset Toner On Brother MFC L2710DW?

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The **Brother MFC-L2710DW** is a popular monochrome laser printer widely appreciated for its reliability, speed, and wireless printing capabilities. However, one common issue users encounter after replacing or refilling the toner cartridge is that the printer continues to display a “**Toner Low**” or “**Replace Toner**” message, even when the cartridge is new or refilled.

This issue doesn’t necessarily indicate a defective toner; rather, the printer’s internal counter needs to be **reset** to recognize the cartridge as new. If you’re facing this problem, don’t worry — resetting the toner on your Brother MFC-L2710DW is simple once you know the right steps.

This detailed guide will walk you through **how to reset the toner manually**, explain **why the error appears**, provide **troubleshooting tips**, and share **expert insights** for maintaining your printer for long-term performance.

For further assistance, you can also reach out to the **Brother Printer Support team at 1-866-203-7571** for step-by-step help.

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## **Table of Contents**

1. Understanding the “Replace Toner” Message
2. Reasons Why the Toner Reset is Required
3. Types of Toner Cartridges for Brother MFC-L2710DW
4. Preparing for Toner Reset
5. Step-by-Step Process to Reset Toner on Brother MFC-L2710DW
6. Alternate Toner Reset Method (Using Control Panel)
7. Resetting the Drum Unit Counter
8. Troubleshooting After Reset
9. Preventing Future Toner Issues
10. When to Replace the Toner vs. Reset It
11. Expert Tips for Extending Toner Cartridge Life
12. Common FAQs About Brother MFC-L2710DW Toner Reset
13. Contact Brother Printer Support – 1-866-203-7571
14. Conclusion

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## **1. Understanding the “Replace Toner” Message**

When you see messages such as:

* “Toner Low”
* “Replace Toner”
* “Cannot Print – Toner Empty”

it means that your printer has determined, based on a page counter or sensor reading, that the toner is depleted. However, this is not always accurate.

Brother printers like the MFC-L2710DW use a **page count-based system** rather than measuring actual toner levels. So, even if you refill or install a compatible cartridge, the printer might still think it’s empty unless you **reset the toner counter** manually.

This is where the toner reset process becomes essential.

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## **2. Reasons Why Toner Reset is Required**

There are several reasons you might need to reset the toner manually:

1. **You replaced the toner but the printer still shows “Replace Toner.”**
The printer’s internal page counter doesn’t automatically reset after a toner change.

2. **You refilled the same cartridge.**
If you refilled your toner cartridge instead of replacing it, the counter still thinks it’s old.

3. **You’re using a third-party or compatible toner.**
Some aftermarket toner cartridges don’t automatically trigger the reset.

4. **Firmware updates.**
Occasionally, firmware updates may interfere with toner detection and require a manual reset.

5. **Error message won’t clear.**
Even after inserting a new toner, the message may persist until a reset is performed.

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## **3. Types of Toner Cartridges for Brother MFC-L2710DW**

Before resetting, it’s important to know which toner cartridge model your printer uses. The Brother MFC-L2710DW is compatible with:

* **TN-730**: Standard-yield toner (approximately 1,200 pages)
* **TN-760**: High-yield toner (approximately 3,000 pages)
* **TN-770**: Super high-yield toner (available in some regions)

Your printer’s reset menu includes separate options for these toner types. Selecting the correct toner type during reset ensures accurate print tracking.

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## **4. Preparing for Toner Reset**

Before performing the reset, follow these preparation steps:

1. **Keep the printer turned on.**
Make sure the printer is powered and the display is active.

2. **Open the front cover.**
This exposes the toner and drum assembly.

3. **Do not remove the toner or drum.**
You can perform the reset without physically removing the cartridge.

4. **Identify the control buttons.**
The MFC-L2710DW has an LCD panel with navigation buttons, including **OK**, **Back**, and **▲/▼ (Up/Down)** arrows.

5. **Ensure you select the correct toner type.**
Using the wrong reset code for your toner model could cause miscounts or errors.

Once you’ve prepared, proceed to the reset process.

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## **5. Step-by-Step Process to Reset Toner on Brother MFC-L2710DW**

Here’s the exact method to reset the toner counter manually:

### **Step 1: Open the Front Cover**

* Open the front cover to expose the toner and drum unit.
* Keep it open during the entire reset process.

### **Step 2: Use the Control Panel**

* On the printer’s control panel, **press the “Clear” (or “Clear/Back”) button**.
The display should read: “Replace Drum? 1.Yes 2.No”.

### **Step 3: Press the “*” (Asterisk) Button**

* Quickly press the **“*” (asterisk/star)** button.
This will open the hidden **Toner Reset Menu**.

### **Step 4: Select Your Toner Type**

* Use the **arrow buttons (▲/▼)** to scroll through available toner options:

* **TNR-STD** = Standard toner (TN-730)
* **TNR-HC** = High-yield toner (TN-760)
* **TNR-SHC** = Super high-yield toner (TN-770)

### **Step 5: Confirm Reset**

* Highlight the toner type that matches your cartridge.
* Press **OK**, then select **Yes** to confirm.

### **Step 6: Wait for the Printer to Reset**

* The display will show “Accepted” or return to the home screen.
* Close the front cover.

### **Step 7: Test Print**

* Print a test page to verify that the “Replace Toner” message is gone.

If the printer still shows the message, repeat the process, ensuring you select the correct toner type.

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## **6. Alternate Toner Reset Method (Using Control Panel Shortcut)**

Some users prefer using a slightly different shortcut method:

1. Open the front cover.
2. Press and **hold the “#” key** for about 2 seconds.
3. The display will show “TNR-STD” or similar options.
4. Use the arrow keys to select your toner type.
5. Press **OK**, then **Yes** to confirm reset.
6. Close the cover.

This alternate method works on certain firmware versions and may be faster.

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## **7. Resetting the Drum Unit Counter**

Sometimes, users mistakenly reset the toner instead of the **drum unit**, or vice versa. The drum unit has its own page count that also requires resetting when replaced.

To reset the **drum unit counter**, follow these steps:

1. **Open the front cover.**
2. **Press and hold the “OK” button**.
3. When the message “Replace Drum?” appears, press **Up Arrow (▲)**.
4. Wait until the screen confirms “Accepted”.
5. Close the front cover.

Now your drum counter is also reset and ready to track properly.

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## **8. Troubleshooting After Reset**

If your printer still displays “Replace Toner” even after a reset, try the following fixes:

### **A. Verify Toner Cartridge Seating**

Remove the drum and toner assembly, then reinsert it securely. Misalignment can prevent recognition.

### **B. Check for Firmware Updates**

Brother regularly releases firmware updates that can affect toner recognition.

* Go to **Support.Brother.com**
* Enter your model number (MFC-L2710DW)
* Download the latest firmware.

### **C. Power Cycle the Printer**

* Turn the printer off.
* Unplug it for 2 minutes.
* Plug it back in and restart.
This can clear cached error messages.

### **D. Re-perform the Reset**

If it doesn’t work the first time, repeat the process carefully, ensuring the front cover is **open** when performing the reset.

### **E. Use Genuine or Compatible Toner**

Some third-party toners may not include reset gears or chips. Choose a reliable supplier that ensures compatibility with the MFC-L2710DW.

If the issue persists, you can contact **Brother Support at 1-866-203-7571** for guided troubleshooting.

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## **9. Preventing Future Toner Issues**

To avoid recurring toner recognition problems:

1. **Use quality toner cartridges.**
Genuine Brother or certified compatible toners reduce error risks.

2. **Store toner properly.**
Keep cartridges in a cool, dry place to prevent clumping.

3. **Don’t shake excessively.**
While shaking can redistribute toner, overdoing it can cause leaks.

4. **Reset only when necessary.**
Avoid resetting prematurely, as it may affect print quality tracking.

5. **Regularly update printer firmware.**
Firmware updates fix bugs and improve toner compatibility.

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## **10. When to Replace the Toner vs. Reset It**

You might wonder: should I reset the toner or replace it?

Here’s a quick comparison:

| Situation | Action |
| --------------------------------------------------------- | -------------------------------------------- |
| You refilled the cartridge | Reset |
| You installed a new compatible toner | Reset |
| You installed a new genuine Brother toner | Usually auto-resets (if not, reset manually) |
| The print quality is poor (faded, streaks, missing areas) | Replace |
| “Replace Toner” message but prints look fine | Reset |

If you’ve already reset multiple times but printouts remain faint or patchy, it’s time for a new toner cartridge.

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## **11. Expert Tips for Extending Toner Cartridge Life**

You can maximize toner efficiency using these professional tips:

### **1. Use Toner Save Mode**

Enable **Toner Save Mode** from your printer settings:

* Press **Menu → General Setup → Ecology → Toner Save → On.**
This slightly reduces print density, saving toner on text-heavy documents.

### **2. Print in Draft or Grayscale**

For documents that don’t need high quality, select “Draft” or “Grayscale” in your printer driver.

### **3. Avoid Unnecessary Printing**

Double-check documents before printing to save pages and toner.

### **4. Clean the Drum and Corona Wire**

A dirty drum or corona wire can cause faint prints, making you think the toner is empty when it isn’t.

### **5. Shake the Toner Gently**

If prints start fading, remove the toner and gently rock it side to side. This redistributes the remaining powder.

### **6. Use High-Yield Cartridges**

The **TN-760** high-yield cartridge provides more pages and is more economical in the long run.

### **7. Keep Spare Toner**

Avoid emergency resets by keeping a replacement toner handy, especially for high-volume printing.

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## **12. Common FAQs About Brother MFC-L2710DW Toner Reset**

### **Q1: How do I know if the toner reset was successful?**

If the reset worked, the “Replace Toner” message will disappear from the display, and your printer will resume normal printing.

### **Q2: Will resetting damage my printer?**

No. The reset only clears the page counter — it doesn’t harm your hardware or firmware.

### **Q3: Can I reset the toner multiple times?**

Yes, but do so responsibly. Resetting too often may cause the printer to think the toner is full when it’s actually empty, leading to poor-quality prints.

### **Q4: What if my printer doesn’t show the reset menu?**

Ensure the front cover is **open** before performing the steps. The reset menu only appears when the printer recognizes that the toner bay is accessible.

### **Q5: Do I need to reset the drum after resetting the toner?**

No. The drum and toner are separate components with different counters. Only reset the drum when replacing it.

### **Q6: What happens if I select the wrong toner type?**

The printer may miscount pages or display incorrect toner life data. Always choose the correct type (TNR-STD, TNR-HC, or TNR-SHC).

### **Q7: Is there a software-based toner reset?**

No official software reset exists for toner. It must be done manually through the printer’s control panel.

### **Q8: Why does the toner message reappear after printing a few pages?**

This could happen if the reset wasn’t saved properly or the toner sensor is dirty. Repeat the reset and clean the contacts.

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## **13. Contact Brother Printer Support – 1-866-203-7571**

If you’re unable to reset the toner or continue to receive error messages, the issue could be firmware-related or due to a defective sensor.

You can contact **Brother Printer Support** at **📞 1-866-203-7571** for expert help. Their certified technicians can:

* Walk you through the toner reset process live.
* Check for firmware compatibility issues.
* Guide you in choosing the correct toner for your printer.
* Help troubleshoot print quality or connectivity problems.
* Provide additional tips to optimize your MFC-L2710DW printer performance.

Whether you’re a home user or managing office printing, professional support can save valuable time and ensure smooth printer functionality.

**Call Brother Printer Support: 1-866-203-7571**

## **14. Conclusion**

Resetting the toner on your **Brother MFC-L2710DW** is a simple yet essential task to restore full functionality after replacing or refilling a cartridge. The “Replace Toner” message doesn’t always mean the toner is empty — often, it’s just the printer’s counter needing a quick reset.

By following the **step-by-step instructions** above, you can clear the message in minutes and continue printing efficiently. Always remember to select the correct toner type (TN-730, TN-760, or TN-770) and reset while the **front cover is open**.

For persistent issues or additional guidance, you can reach out to **Brother Printer Support at 1-866-203-7571**. Their experts are available to help you troubleshoot errors, reset your toner correctly, and maintain your printer for the long haul.

Keep your printer running smoothly — and enjoy consistent, professional-quality prints with the right toner management practices.

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