# 1-866-203-7571 How to Fix Brother Printer Not Printing?

**Brother Support at 1-866-203-7571**

Brother printers are known for their reliability, quality, and performance. However, like any electronic device, they can sometimes stop printing — leaving you frustrated and unproductive. Whether your Brother printer is connected via USB, Wi-Fi, or a network, you may encounter printing problems such as blank pages, offline status, slow printing, or unresponsive printing commands.

If your **Brother printer is not printing**, don’t worry. This detailed troubleshooting guide will help you identify the cause and fix the issue step by step. You can also call **Brother Printer Support at 1-866-203-7571** for expert assistance.

**Brother Support at 1-866-203-7571**

## **Common Reasons Why Brother Printer Is Not Printing**

Before diving into fixes, it’s helpful to understand why your Brother printer isn’t printing. Here are the most common causes:

1. **Printer Offline or Not Connected**

* The printer may be disconnected from your Wi-Fi or computer.
* USB cables may be loose or faulty.

2. **Driver Issues**

* Outdated, missing, or corrupted printer drivers can prevent printing.

3. **Paper or Ink Problems**

* Empty ink cartridges or paper jams can halt printing.

4. **Print Queue Errors**

* A stuck print job or long queue can block new print commands.

5. **Wrong Printer Selection**

* You might be sending documents to a different printer.

6. **Firmware or Software Glitches**

* Brother printers occasionally need firmware updates to fix bugs.

7. **Network or IP Conflicts**

* A changing network environment can disconnect your printer.

8. **Hardware Malfunctions**

* Internal printhead, fuser, or sensor issues might need repair.

Now, let’s move to practical troubleshooting methods to restore your Brother printer’s functionality.

**Brother Support at 1-866-203-7571**

## **Step-by-Step Solutions to Fix Brother Printer Not Printing**

**Brother Support at 1-866-203-7571**

### **Step 1: Check the Basic Connections**

Start with simple checks before you proceed to advanced troubleshooting.

#### **1.1 Check Power and Status Lights**

* Ensure the printer is powered on.
* Check if the **Power** or **Ready** light is on.
* If the printer displays an **Error**, **Toner**, or **Paper** light, refer to the Brother printer manual for details.

#### **1.2 Verify Cable Connections**

* For USB printers: Ensure the USB cable is securely connected to both printer and computer.
* For network printers: Ensure Ethernet cables are properly plugged in.
* For wireless printers: Confirm the printer is connected to the correct Wi-Fi network.

> **Tip:** Avoid using damaged cables or USB hubs — connect directly to the computer.

**Brother Support at 1-866-203-7571**

### **Step 2: Set Brother Printer as Default Printer**

Sometimes, your computer sends print jobs to the wrong printer.

#### **On Windows:**

1. Open **Control Panel** → **Devices and Printers**.
2. Right-click your **Brother printer** → select **Set as Default Printer**.
3. Look for a green checkmark icon — it should appear on your Brother printer.

#### **On Mac:**

1. Go to **System Settings** → **Printers & Scanners**.
2. Select your Brother printer from the list.
3. Click **Set Default Printer**.

Try printing a test page afterward.

**Brother Support at 1-866-203-7571**

### **Step 3: Clear the Print Queue**

A jammed print queue can stop all further print jobs.

#### **On Windows:**

1. Open **Control Panel** → **Devices and Printers**.
2. Right-click your Brother printer → choose **See what’s printing**.
3. Click **Printer** → select **Cancel All Documents**.
4. Restart both your printer and computer.

#### **On Mac:**

1. Go to **System Settings** → **Printers & Scanners**.
2. Select your printer → click **Open Print Queue**.
3. Remove all pending print jobs.

After clearing the queue, print a test page to confirm the issue is resolved.

**Brother Support at 1-866-203-7571**

### **Step 4: Check Printer Status (Online vs Offline)**

If your Brother printer shows as **offline**, it won’t receive print commands.

#### **On Windows:**

1. Open **Devices and Printers**.
2. Right-click your Brother printer → click **See what’s printing**.
3. In the menu, uncheck **Use Printer Offline** if it’s selected.
4. Ensure **Pause Printing** is unchecked as well.

#### **On Mac:**

1. Go to **Printers & Scanners** → select your Brother printer.
2. If it shows “Paused,” click **Resume Printer**.

If the printer is back online, try printing a test page.

**Brother Support at 1-866-203-7571**

### **Step 5: Check Ink or Toner Levels**

Low or empty ink cartridges can prevent printing, even if the printer appears ready.

#### **How to Check Ink/Toner Levels:**

* Use the **Brother printer display panel** to navigate to **Ink Management** → **Ink Volume**.
* Or, check through your **Brother Printer Utility** on your computer.

If ink or toner is low:

* Replace with genuine Brother cartridges.
* Do not use refilled or third-party inks, as they may cause clogs or quality issues.

**Brother Support at 1-866-203-7571**

### **Step 6: Resolve Paper Jam or Feed Issues**

Paper jams are one of the most common reasons for printing failure.

#### **To Clear a Paper Jam:**

1. Turn off the printer and unplug it.
2. Open all printer covers (front, back, and paper tray areas).
3. Gently remove jammed paper — do not tear it.
4. Check the fuser and output tray for remaining bits.
5. Reinstall paper properly in the tray.

Then, restart the printer and print a test page.

**Brother Support at 1-866-203-7571**

### **Step 7: Update or Reinstall Brother Printer Driver**

Outdated or corrupted drivers often cause print failures.

#### **To Update Driver:**

1. Visit the official Brother website:
[https://support.brother.com](https://support.brother.com)
2. Enter your model number (e.g., MFC-L2700DW, HL-L2395DW, etc.).
3. Download the latest **printer driver and software package**.
4. Install the driver and restart your computer.

#### **To Reinstall Driver (Windows):**

1. Open **Device Manager** → **Print Queues**.
2. Right-click your Brother printer → **Uninstall Device**.
3. Restart your computer and reinstall using the downloaded driver.

> **Need help?** Call **Brother Support at 1-866-203-7571** for guided driver installation.

**Brother Support at 1-866-203-7571**

### **Step 8: Run Printer Troubleshooter (Windows Only)**

Windows provides a built-in tool to detect and fix printing issues.

1. Go to **Settings** → **System** → **Troubleshoot** → **Other Troubleshooters**.
2. Find **Printer** → click **Run**.
3. Follow on-screen instructions to complete the process.

The troubleshooter automatically repairs connectivity and driver errors.

**Brother Support at 1-866-203-7571**

### **Step 9: Check Network and Wi-Fi Connection**

If your Brother printer is connected wirelessly, ensure it’s properly linked to the network.

#### **To Verify Connection:**

1. Press the **Menu** button on your printer.
2. Navigate to **Network** → **WLAN** → **Status**.
3. Confirm it shows **Connected**.
4. Print a **Network Configuration Report** to check IP address.

If it shows “Disconnected”:

* Reconnect the printer to your Wi-Fi network.
* Use the **Brother iPrint&Scan** app or **WPS button** method for setup.

#### **Reconnect Wi-Fi (WPS Method):**

1. Press the **WPS** button on your router.
2. Press and hold the **Wi-Fi** button on your printer for a few seconds.
3. When the connection is successful, the Wi-Fi light stops blinking.

**Brother Support at 1-866-203-7571**

### **Step 10: Check for Firmware Updates**

Brother regularly releases firmware updates to enhance printer performance.

#### **To Update Firmware:**

1. Open **Brother Printer Utility** on your computer.
2. Select **Tools** → **Update Firmware**.
3. Follow the on-screen instructions.

Alternatively, visit the Brother website and install the latest firmware manually.

**Brother Support at 1-866-203-7571**

### **Step 11: Disable VPN or Proxy Settings**

If you’re using a VPN or proxy, your printer may lose network visibility.

1. Temporarily disable your VPN or proxy server.
2. Try printing again.
3. If printing works, whitelist your printer’s IP in your VPN software.

**Brother Support at 1-866-203-7571**

### **Step 12: Reset Print Spooler Service (Windows)**

The **Print Spooler Service** manages all print jobs. If it’s frozen, your printer won’t respond.

#### **To Reset Spooler:**

1. Press **Windows + R**, type **services.msc**, and hit Enter.
2. Scroll down and find **Print Spooler**.
3. Right-click → **Restart**.
4. Try printing again.

**Brother Support at 1-866-203-7571**

### **Step 13: Perform a Factory Reset**

If all else fails, restoring your printer to factory defaults can fix deeper firmware or configuration issues.

#### **To Factory Reset Brother Printer:**

1. Press **Menu** → **All Settings** → **Initial Setup** → **Reset**.
2. Choose **Factory Reset** → press **OK**.
3. Confirm when prompted.

> **Caution:** This will erase all saved Wi-Fi and custom settings.

After resetting, reconnect your printer and reinstall drivers.

**Brother Support at 1-866-203-7571**

### **Step 14: Test Printing from Another Device**

To isolate the problem:

* Try printing from another computer or smartphone using **Brother iPrint&Scan App**.
* If the printer works, your original computer may have software or driver conflicts.

**Brother Support at 1-866-203-7571**

### **Step 15: Contact Brother Printer Support (1-866-203-7571)**

If none of the above steps resolve the issue, it may be time for professional help.

Call **Brother Printer Technical Support at 1-866-203-7571** for:

* Advanced troubleshooting
* Remote setup assistance
* Firmware repair
* Driver installation support
* Network configuration help

Certified Brother technicians are available to guide you 24/7.

**Brother Support at 1-866-203-7571**

## **Bonus: Preventive Maintenance Tips**

To ensure your Brother printer continues performing well:

1. **Use Genuine Brother Ink/Toner:** Third-party supplies can clog printheads or cause print quality issues.
2. **Print Regularly:** Prevents ink from drying and nozzles from clogging.
3. **Keep Firmware and Drivers Updated:** Regular updates fix known bugs.
4. **Clean the Printer Internally:** Remove dust and paper debris once a month.
5. **Store in a Cool, Dry Area:** Avoid moisture or direct sunlight exposure.
6. **Use Surge Protectors:** Protects against power surges and voltage fluctuations.
7. **Avoid Overloading Paper Tray:** Always load recommended paper capacity.

Following these maintenance practices can extend your printer’s life and minimize downtime.

**Brother Support at 1-866-203-7571**

## **Advanced Fixes for Specific Brother Models**

Different Brother models have unique quirks. Here are tailored fixes for some popular ones:

### **Brother HL-L2395DW Not Printing**

* Update the printer’s firmware through the control panel.
* Disable SNMP status in printer properties (Windows → Ports → Configure Port → Uncheck SNMP).

### **Brother MFC-L2700DW Not Printing**

* Check Wi-Fi setup and IP address consistency.
* Reinstall the printer using a static IP.

### **Brother DCP-L2550DW Not Printing**

* Perform a nozzle check and head cleaning if printouts are blank.
* Reinstall the Brother software package from the official site.

### **Brother HL-L2320D Not Printing via USB**

* Use a different USB port or cable.
* Set the USB connection type during driver reinstallation.

If you encounter persistent issues on these models, call **Brother Support at 1-866-203-7571** for model-specific guidance.

**Brother Support at 1-866-203-7571**

## **Frequently Asked Questions (FAQs)**

### **1. Why is my Brother printer connected but not printing?**

This usually means a driver, queue, or connection problem. Try clearing the print queue, reinstalling the driver, and checking Wi-Fi connection.

### **2. How do I bring my Brother printer back online?**

In Windows, right-click the printer under “Devices and Printers” and uncheck “Use Printer Offline.”

### **3. Why does my Brother printer print blank pages?**

Blank pages indicate low ink, clogged printheads, or misaligned cartridges. Perform a cleaning cycle through printer settings.

### **4. How do I fix slow printing on my Brother printer?**

Ensure you’re using the correct print quality settings and update firmware. A slow network connection can also cause delays.

### **5. My Brother printer won’t print after a power outage — what should I do?**

Unplug the printer for 2 minutes, restart it, and ensure it’s reconnected to the network. Reinstall drivers if needed.

**Brother Support at 1-866-203-7571**

## **When to Seek Professional Help**

If you’ve tried all troubleshooting steps but your Brother printer still won’t print, the issue might be hardware-related — such as:

* Faulty mainboard or formatter board
* Damaged printhead or fuser
* Internal sensor malfunction

In such cases, it’s best to contact **Brother Printer Technical Support at 1-866-203-7571** for professional diagnosis and repair.

**Brother Support at 1-866-203-7571**

## **Conclusion**

A **Brother printer not printing** can result from many causes — from a simple offline error to more complex driver or network problems. Fortunately, most issues can be resolved by following the step-by-step troubleshooting guide above.

Start with basic checks like verifying power and connections, clearing the print queue, and setting your printer as default. Then move on to more advanced fixes like driver updates, firmware upgrades, and factory resets if necessary.

Still stuck? Don’t waste time struggling — get expert help from **Brother Printer Support at 1-866-203-7571**. Certified technicians can remotely diagnose and fix your printer problems efficiently.

**Brother Printer Support Helpline:**
📞 **1-866-203-7571**
Available 24/7 for troubleshooting, setup, driver installation, and repair assistance.