# 1-866-203-7571 How to Connect Brother MFC-J497DW to Wi-Fi?
**Brother Printer Support at 1-866-203-7571**
Connecting your **Brother MFC-J497DW printer to Wi-Fi** enables you to print wirelessly from your computer, smartphone, or tablet without dealing with messy cables. Whether you’re setting up the printer for the first time or reconnecting after a network change, this detailed guide walks you through every step to ensure your printer connects seamlessly.
If you encounter issues during setup, you can always get live assistance from Brother printer experts at **1-866-203-7571** for instant troubleshooting help.
**Brother Printer Support at 1-866-203-7571**
## **1. Introduction**
The Brother MFC-J497DW is a reliable all-in-one inkjet printer designed for home and small office use. It supports **wireless printing, scanning, and copying**, making it convenient for multiple users. Connecting it to a Wi-Fi network allows you to print from any device on the same network—whether it’s a PC, laptop, smartphone, or tablet.
In this guide, you’ll learn:
* Different ways to connect Brother MFC-J497DW to Wi-Fi
* How to use WPS, manual, and computer-assisted setup methods
* Troubleshooting common Wi-Fi connection issues
* Resetting the network settings if something goes wrong
By the end of this article, your Brother printer will be fully connected and ready for wireless printing.
**Brother Printer Support at 1-866-203-7571**
## **2. Requirements Before Starting**
Before beginning the Wi-Fi setup, ensure you have the following items and information ready:
1. **Wireless Network Name (SSID):**
This is the name of your Wi-Fi network (for example, *Home_WiFi*).
2. **Network Password (Key or Passphrase):**
This is the password you use to connect devices to your Wi-Fi.
3. **Wireless Router:**
Your router must be turned on and broadcasting a stable Wi-Fi signal.
4. **Printer in Ready Mode:**
Plug in your Brother MFC-J497DW and ensure it’s turned on.
5. **Computer or Mobile Device:**
You’ll need a PC, laptop, or smartphone to complete driver installation or use Brother’s mobile app.
**Brother Printer Support at 1-866-203-7571**
## **3. Methods to Connect Brother MFC-J497DW to Wi-Fi**
There are three main methods you can use to connect your Brother MFC-J497DW printer to Wi-Fi:
1. **WPS (Wi-Fi Protected Setup) Method**
2. **Manual Wireless Setup using the Control Panel**
3. **Wireless Setup using Brother Printer Software**
Each method has its own advantages depending on your router and device setup.
**Brother Printer Support at 1-866-203-7571**
### **Method 1: Connect Brother MFC-J497DW to Wi-Fi Using WPS**
If your router supports **WPS (Wi-Fi Protected Setup)**, this is the quickest and easiest way to connect your printer to Wi-Fi without entering passwords manually.
#### **Steps:**
1. **Check WPS Support on Your Router**
* Locate the **WPS button** on your wireless router.
* If you don’t see one, consult your router’s manual or manufacturer’s website.
2. **Turn on Your Printer**
* Make sure your Brother MFC-J497DW is powered on and ready.
3. **Access WLAN Setup Wizard**
* On the printer’s **control panel**, press the **Menu** button.
* Navigate to **Network > WLAN > Setup Wizard.**
* When prompted, choose **Yes** to enable the wireless network.
4. **Select WPS Option**
* The printer will search for available networks.
* When “**WPS or AOSS**” appears, select it.
5. **Press WPS Button on Router**
* Within 2 minutes, press the **WPS button** on your router.
* The printer’s display will show “**Connecting to access point**.”
6. **Connection Confirmation**
* When the printer connects successfully, it will display “**Connected**.”
* The Wi-Fi icon on the screen will also light up.
7. **Print Network Configuration Report**
* You can confirm connection details by printing a network configuration page:
* Press **Menu > Print Reports > Network Config > Start.**
* The report will show your printer’s IP address.
If you face any issues during this step, call **1-866-203-7571** for expert guidance.
**Brother Printer Support at 1-866-203-7571**
### **Method 2: Connect Brother MFC-J497DW to Wi-Fi Manually via Control Panel**
If your router doesn’t have a WPS button, you can manually connect the Brother printer to Wi-Fi using the control panel and keypad.
#### **Steps:**
1. **Turn On the Printer**
* Plug in and power on the printer. Ensure no error messages appear.
2. **Access Network Settings**
* On the control panel, press the **Menu** button.
* Navigate to **Network > WLAN > Setup Wizard.**
* Select **Setup Wizard** and press **OK**.
3. **Search for Wi-Fi Networks**
* The printer will start searching for nearby wireless networks.
* A list of available SSIDs (Wi-Fi names) will appear.
4. **Select Your Wi-Fi Network**
* Scroll through the list and select your Wi-Fi network.
* Press **OK** to confirm.
5. **Enter Wi-Fi Password**
* When prompted, use the arrow and number keys to enter your Wi-Fi password.
* Press **OK** when done.
* The printer will attempt to connect.
6. **Connection Confirmation**
* If successful, the printer will display “**Connected**.”
* The wireless indicator will light up on the screen.
7. **Print a Network Report**
* Go to **Menu > Print Reports > Network Config > Start.**
* Verify the SSID and IP address to ensure connection success.
If you see an error like “Connection Failed,” double-check your Wi-Fi password and signal strength, or restart the printer and router.
**Brother Printer Support at 1-866-203-7571**
### **Method 3: Connect Brother MFC-J497DW to Wi-Fi Using Brother Software**
This method is ideal if you prefer setting up Wi-Fi through your computer using Brother’s installation software.
#### **Steps for Windows Users:**
1. **Download Brother Printer Software**
* Visit [https://support.brother.com](https://support.brother.com)
* Search for **MFC-J497DW** and download the **Full Driver & Software Package**.
2. **Run the Installation File**
* Open the downloaded file and follow the on-screen instructions.
3. **Select Connection Type**
* When prompted, choose **Wireless Network Connection.**
* Then select **Yes, I have a wireless network.**
4. **Connect Printer to Power and Turn It On**
* Ensure the printer is on and ready for setup.
5. **Choose Setup Method**
* Select **Setup Without USB Cable** or **Using Temporary USB Cable**, depending on your preference.
6. **Follow On-Screen Instructions**
* The software will search for your printer on the network.
* If it’s not found, you may need to enter your SSID and password manually.
7. **Confirm Connection**
* Once connected, you’ll see a message that the printer is successfully added.
* Try printing a test page to confirm.
#### **Steps for macOS Users:**
1. **Download the Brother Printer Driver for macOS**
* Go to [https://support.brother.com](https://support.brother.com)
* Choose your operating system and download the driver.
2. **Open the Installer**
* Launch the installer and follow the on-screen steps.
3. **Select Wi-Fi Connection**
* Choose **Wireless Network Connection** and click **Next.**
4. **Use Temporary USB Cable (if required)**
* If the printer doesn’t automatically connect, you can temporarily connect it via USB.
5. **Finish Setup**
* Once connected, the printer will be available for wireless printing on your Mac.
**Brother Printer Support at 1-866-203-7571**
## **4. Connect Brother MFC-J497DW to Wi-Fi Using a Mobile Device**
If you prefer to use your smartphone or tablet, Brother offers mobile applications to simplify Wi-Fi setup.
### **Using Brother iPrint&Scan App (Android/iOS)**
1. **Download the App**
* Install **Brother iPrint&Scan** from the Google Play Store or Apple App Store.
2. **Connect Your Device to the Same Wi-Fi Network**
* Ensure your smartphone is connected to the same Wi-Fi as your printer.
3. **Launch the App**
* Open the app and tap on **Printer Settings**.
4. **Add a New Printer**
* Tap **Add Printer** > **Select Device.**
* The app will search for your Brother MFC-J497DW.
5. **Connect and Test**
* Once detected, select the printer and confirm connection.
* Try printing a sample photo or document.
If your printer doesn’t appear, reset its network settings and retry or call **1-866-203-7571** for live help.
**Brother Printer Support at 1-866-203-7571**
## **5. How to Print Wirelessly After Connecting**
Once your Brother MFC-J497DW is successfully connected to Wi-Fi, you can start wireless printing.
### **From a Windows PC:**
1. Open the document you want to print.
2. Click **File > Print**.
3. Choose **Brother MFC-J497DW (Network)** from the list.
4. Adjust print settings if needed and click **Print**.
### **From a Mac:**
1. Open the document or image.
2. Click **File > Print**.
3. Select **Brother MFC-J497DW**.
4. Press **Print.**
### **From a Smartphone:**
* Use the **Brother iPrint&Scan App** to select files and print.
* Or print directly using **AirPrint (iOS)** or **Mopria (Android)**.
**Brother Printer Support at 1-866-203-7571**
## **6. How to Reset Network Settings on Brother MFC-J497DW**
If you change your router, forget your Wi-Fi password, or face connectivity issues, you might need to **reset the printer’s network settings** and set it up again.
### **Steps:**
1. Press the **Menu** button on your printer.
2. Navigate to **Network > Network Reset.**
3. Confirm with **Yes.**
4. The printer will reboot and return to factory network defaults.
5. Reconnect to Wi-Fi using one of the methods above.
**Brother Printer Support at 1-866-203-7571**
## **7. Troubleshooting Brother MFC-J497DW Wi-Fi Connection Problems**
Even after following the setup process, you might encounter connectivity issues. Below are common problems and their fixes:
### **Problem 1: Printer Not Detecting Wi-Fi Network**
* Ensure your router is broadcasting a **2.4GHz** signal (the printer doesn’t support 5GHz).
* Move the printer closer to the router.
* Restart both router and printer.
* Reset the printer’s network settings and retry.
### **Problem 2: Incorrect Wi-Fi Password**
* Double-check the Wi-Fi password for typos.
* Make sure capitalization matches exactly.
* Try entering the password again manually.
### **Problem 3: Printer Offline**
* On your computer, open **Control Panel > Devices and Printers**.
* Right-click **Brother MFC-J497DW** and select **See what’s printing**.
* Click **Printer > Use Printer Online**.
### **Problem 4: IP Address Conflict**
* Print a **Network Configuration Page** to check the printer’s IP.
* Assign a static IP address through your router’s admin page.
### **Problem 5: Cannot Print After Wi-Fi Setup**
* Ensure the printer is selected as the **default printer**.
* Update the Brother printer driver.
* Restart your computer and printer.
If these solutions don’t work, call **Brother Support at 1-866-203-7571** for professional assistance.
**Brother Printer Support at 1-866-203-7571**
## **8. Tips for Stable Wi-Fi Connection**
1. Keep your printer within **10–15 feet of the router** for strong signal strength.
2. Avoid interference from microwaves, cordless phones, and Bluetooth devices.
3. Update your printer firmware regularly via Brother’s website.
4. Always use the latest version of the Brother software or app.
5. Reboot your printer and router once in a while to refresh the connection.
**Brother Printer Support at 1-866-203-7571**
## **9. How to Connect Brother MFC-J497DW to a New Router**
If you recently changed your internet provider or router, your printer won’t automatically connect to the new network. Follow these steps:
1. **Reset Network Settings**
* Press **Menu > Network > Network Reset > Yes.**
2. **Reconnect to Wi-Fi**
* Use the **Setup Wizard** to connect to your new Wi-Fi network using the SSID and password.
3. **Reinstall Printer Drivers (Optional)**
* On your computer, remove the old printer listing.
* Reinstall using Brother’s setup software to refresh the connection.
**Brother Printer Support at 1-866-203-7571**
## **10. Benefits of Connecting Brother MFC-J497DW to Wi-Fi**
1. **Wireless Convenience:**
Print from anywhere within your network—no cables needed.
2. **Multi-Device Printing:**
Connect multiple laptops, phones, and tablets to one printer.
3. **Cloud Printing:**
Use **Brother iPrint&Scan** to print directly from Google Drive, Dropbox, or OneDrive.
4. **Mobile Compatibility:**
Supports **AirPrint (Apple)**, **Mopria (Android)**, and **Wi-Fi Direct** printing.
5. **Energy Efficiency:**
The printer automatically enters sleep mode when idle, saving power.
**Brother Printer Support at 1-866-203-7571**
## **11. Common Error Messages and Fixes**
### **Error: “Connection Failed”**
* Re-enter your password.
* Check if the router supports 2.4GHz.
* Move the printer closer to the router.
### **Error: “SSID Not Found”**
* Make sure your Wi-Fi is visible (not hidden).
* Enter the SSID manually if needed.
### **Error: “Authentication Error”**
* Reset the printer’s network settings and reconnect.
* Update the router firmware if available.
### **Error: “No Access Point Found”**
* Restart router and printer.
* Ensure router is not overloaded with devices.
**Brother Printer Support at 1-866-203-7571**
## **12. When to Contact Brother Support (1-866-203-7571)**
You should reach out to **Brother Printer Support** at **1-866-203-7571** if:
* You can’t connect after multiple attempts.
* The printer shows persistent Wi-Fi or network errors.
* You need help updating firmware or reinstalling software.
* Your printer keeps disconnecting from Wi-Fi.
* You need professional assistance with setup for business networks.
Brother-certified technicians can walk you through the process remotely and ensure everything works perfectly.
**Brother Printer Support at 1-866-203-7571**
## **13. Conclusion**
Connecting your **Brother MFC-J497DW** printer to Wi-Fi is a straightforward process that enhances flexibility and convenience in your printing tasks. Whether you choose **WPS**, **manual setup**, or **Brother software**, the key is to ensure your Wi-Fi credentials are correct and the signal is strong.
Once connected, you’ll enjoy wireless printing, scanning, and copying from virtually any device in your home or office network.
If at any point you encounter connection issues or need expert help, don’t hesitate to call **Brother Printer Support at 1-866-203-7571** for quick and reliable solutions.
> **Brother MFC-J497DW Wi-Fi Setup = Convenience, Flexibility, and Mobility.**
> Get connected today, and if you hit a roadblock, expert help is just a phone call away — **1-866-203-7571.**