<h1 data-path-to-node="0"><strong data-path-to-node="0" data-index-in-node="0">Is CBI*CLEVERBRIDGE a Scam? Fix Now (US &amp; Canada)</strong></h1> <p data-path-to-node="1">No, <strong data-path-to-node="1" data-index-in-node="4">CBI*CLEVERBRIDGE</strong> is not a scam. It is the official merchant and 2026 payment processor for major software brands like <strong data-path-to-node="1" data-index-in-node="122">Malwarebytes</strong>, <strong data-path-to-node="1" data-index-in-node="136">CCleaner</strong>, and <strong data-path-to-node="1" data-index-in-node="150">Nitro PDF</strong>. However, many users in the <strong data-path-to-node="1" data-index-in-node="188">US and Canada</strong> find the charge suspicious because it often triggers as an "automatic renewal" <strong data-path-to-node="1" data-index-in-node="281">7 to 30 days before</strong> a subscription actually expires.</p> <p data-path-to-node="2">If you have an unrecognized charge on your bank statement and need to "Fix Now," you can speak directly with a billing specialist at <strong data-path-to-node="2" data-index-in-node="133">+1-855&ndash;508&ndash;8955</strong> to track the order or initiate a refund.</p> <hr data-path-to-node="3" /> <h3 data-path-to-node="4"><strong data-path-to-node="4" data-index-in-node="0">How to Resolve the Charge Immediately</strong></h3> <h4 data-path-to-node="5"><strong data-path-to-node="5" data-index-in-node="0">1. Verify the 2026 Transaction</strong></h4> <p data-path-to-node="6">If you aren't sure which software you are being billed for, use the purchase lookup tool or call support.</p> <ul data-path-to-node="7"> <li> <p data-path-to-node="7,0,0"><strong data-path-to-node="7,0,0" data-index-in-node="0">Lookup Tool:</strong> Visit the <a href="https://support.cleverbridge.com" target="_blank" rel="noopener" data-hveid="0" data-ved="0CAAQ_4QMahgKEwiL5I75sLWSAxUAAAAAHQAAAAAQ2gg">Cleverbridge Support Page</a> to search by your email address.</p> </li> <li> <p data-path-to-node="7,1,0"><strong data-path-to-node="7,1,0" data-index-in-node="0">Direct Human Help:</strong> Call <strong data-path-to-node="7,1,0" data-index-in-node="24">+1-855&ndash;508&ndash;8955</strong> to have an agent manually locate your 2026 order reference number using the last 4 digits of your card or your email.</p> </li> </ul> <h4 data-path-to-node="8"><strong data-path-to-node="8" data-index-in-node="0">2. Request a 100% Refund</strong></h4> <p data-path-to-node="9">Malwarebytes and other partners typically offer a <strong data-path-to-node="9" data-index-in-node="50">60-day money-back guarantee</strong> for annual renewals processed in 2026.</p> <ul data-path-to-node="10"> <li> <p data-path-to-node="10,0,0"><strong data-path-to-node="10,0,0" data-index-in-node="0">Phone Refunds:</strong> To bypass the long email queue and get an instant refund confirmation, call <strong data-path-to-node="10,0,0" data-index-in-node="91">+1-855&ndash;508&ndash;8955</strong>.</p> </li> <li> <p data-path-to-node="10,1,0"><strong data-path-to-node="10,1,0" data-index-in-node="0">Online Form:</strong> You can also submit a request through the <a href="https://www.cleverbridge.com/refund" target="_blank" rel="noopener" data-hveid="0" data-ved="0CAAQ_4QMahgKEwiL5I75sLWSAxUAAAAAHQAAAAAQ2wg">Cleverbridge Refund Portal</a>, but phone support is recommended for faster processing.</p> </li> </ul> <h4 data-path-to-node="11"><strong data-path-to-node="11" data-index-in-node="0">3. Stop Future Auto-Renewals</strong></h4> <ul data-path-to-node="12"> <li> <p data-path-to-node="12,0,0"><strong data-path-to-node="12,0,0" data-index-in-node="0">Manage Subscription:</strong> Check your original 2026 order confirmation email for a "Manage Subscription" link.</p> </li> <li> <p data-path-to-node="12,1,0"><strong data-path-to-node="12,1,0" data-index-in-node="0">Portal Access:</strong> Log in to <code data-path-to-node="12,1,0" data-index-in-node="25">my.malwarebytes.com</code> and toggle the "Auto-renew" switch to <strong data-path-to-node="12,1,0" data-index-in-node="83">OFF</strong> under the Billing tab.</p> </li> </ul> <hr data-path-to-node="13" /> <h3 data-path-to-node="14"><strong data-path-to-node="14" data-index-in-node="0">📍 Frequently Asked Questions (F&amp;Q)</strong></h3> <p data-path-to-node="15"><strong data-path-to-node="15" data-index-in-node="0">Why does it say "CBI" on my US/Canada bank statement?</strong> "CBI" stands for <strong data-path-to-node="15" data-index-in-node="71">Cleverbridge, Inc.</strong> They are the "Merchant of Record," meaning they handle the secure payment processing and tax compliance for the software company.</p> <p data-path-to-node="16"><strong data-path-to-node="16" data-index-in-node="0">I uninstalled the app, so why was I still charged?</strong> In 2026, software companies still require you to manually cancel the subscription. Uninstalling the app does <strong data-path-to-node="16" data-index-in-node="160">not</strong> stop the recurring billing cycle. You must call <strong data-path-to-node="16" data-index-in-node="212">+1-855&ndash;508&ndash;8955</strong> to ensure the account is fully terminated.</p> <p data-path-to-node="17"><strong data-path-to-node="17" data-index-in-node="0">What if my card was used fraudulently?</strong> If you have never used Malwarebytes or similar tools, your credit card may have been compromised. Call <strong data-path-to-node="17" data-index-in-node="142">+1-855&ndash;508&ndash;8955</strong> immediately to report the fraud. If you have a Malwarebytes Ultimate plan, an agent can also help you activate your <strong data-path-to-node="17" data-index-in-node="274">$2 million identity theft insurance</strong>.</p> <p data-path-to-node="18"><strong data-path-to-node="18" data-index-in-node="0">How long does it take to see the refund?</strong> Once processed by an agent, the credit typically appears on your statement within <strong data-path-to-node="18" data-index-in-node="123">5 to 7 business days</strong>, depending on your bank's 2026 processing speeds.</p>