group 82 User testing template

# group 82 User testing template :::danger This template is prefill with *Lorem ipsum* text and some gaps "...". Replace it with your words. ::: :::warning ## Qualitative interview guide **General information related to the topic** *Query the tester with general questions. Talk about his habits.* Q1: Have you ever travelled abroad for an academic exchange or an internship ? Q2: Do you often use mobile apps dedicated to travel when going abroad ? Q3: Do you use tools to prepare your travels ? **Behavior related to particular issues** *Ask him to express himself on your application, product or service. Feel free to use the prototype for this part.* Q4: Do you think that the application is relevant ? Q5: Do you think that the app is user friendly? Q6: Would you download this app for your personal use ? **Constructive suggestions for improvement** *Ask him how you could improve your prototype* Q7:What did you like ? What did you dislike ? What would you like to be improved ? ::: --- :::warning ## Testcard ## Pre-testing **Name:** Lorem Ipsum **Age:** Lorem Ipsum **Occupation:** Lorem Ipsum **Context of the meeting (where, with who, etc.):** Casus vigore discessit non et quod exsecratione vigore publico et et malum acciderat publico cunctorum Serenianus cunctorum diebus isdem innoxius publico discessit atrox Serenianus casus diebus non innoxius isdem publico. **Duration of the meeting:** *Lorem Ipsum* ## User scenarios testing **1st instruction** (this is your first scenario): You are ... and you have to ... **Observations:** Casus vigore discessit non et quod exsecratione vigore publico et et malum acciderat publico cunctorum Serenianus cunctorum diebus isdem innoxius publico discessit atrox Serenianus casus diebus non innoxius isdem publico. --- **2nd instruction:** (this is your second scenario): You are ... and you have to ... **Observations:** Casus vigore discessit non et quod exsecratione vigore publico et et malum acciderat publico cunctorum Serenianus cunctorum diebus isdem innoxius publico discessit atrox Serenianus casus diebus non innoxius isdem publico. ## Qualitative testing **Positive feedback:** - Sed cautela nimia in peiores haeserat plagas, ut - Eo adducta re per Isauriam, rege Persarum bellis - Et eodem impetu Domitianum praecipitem per scalas --- **Neutral feedback:** - Sed cautela nimia in peiores haeserat plagas, ut - Eo adducta re per Isauriam, rege Persarum bellis - Et eodem impetu Domitianum praecipitem per scalas --- **Negative feedback:** - Sed cautela nimia in peiores haeserat plagas, ut - Eo adducta re per Isauriam, rege Persarum bellis - Et eodem impetu Domitianum praecipitem per scalas --- **Learning & insights:** From that, we've learn that ... --- **Decisions & actions:** To iterate, we will make ... ::: :::warning ## Testcard ## Pre-testing **Name:** Malika VELLUET **Age:** 20 **Occupation:** Student **Context of the meeting (where, with who, etc.):** We met emlyon in the learning hub, only with Malika **Duration of the meeting:** 15 minutes ## User scenarios testing **1st instruction** (this is your first scenario): You have just arrived in Seoul for your academic exchange and you are looking for a dormitory. **Observations:** Malika found the where to look for dormitories very easily. It was very quick. She didn't make "any mistake" and went straight to the right point. --- **2nd instruction:** (this is your second scenario): You are ... and you have to ... **Observations:** xxx ## Qualitative testing **Positive feedback:** - She liked that there was many information - She found the app user friendly --- **Neutral feedback:** - She had no neutral feedbacks --- **Negative feedback:** - More cities should be added. --- **Learning & insights:** From that, we've learn that globaly the application is nice. --- **Decisions & actions:** To iterate, we will add more cities. It is ddficult to provide as much information for a lot of cities but we will add more. ::: :::warning ## Qualitative interview guide **Introduction** *Introduce yourself, briefly explain the purpose of the test and allow the participant(s) to comment or ask questions.* Q1: Q2: Q3: **General information related to the topic** *Query the tester with general questions. Talk about his habits.* Q4: Have you ever travelled abroad for an academic exchange or an internship ? Yes, I did an Erasmus exchange last year in Glasgow. Q5: Do you often use mobile apps dedicated to travel when going abroad ? I use some apps to help me for the public transports but also to find the most interesting things to do in town and places to eat. Q6: Do you use tools to prepare your travels ? I only use online booking sites to book a hostel. **Behavior related to particular issues** *Ask him to express himself on your application, product or service. Feel free to use the prototype for this part.* Q7: Do you think that the application is relevant ? Yes, because I was an Erasmus student and I would have liked to have more information from people who already did an exchange there. Q8: Do you think that the app is user friendly? Yes, I can easily understand everything Q9: Would you download this app for your personal use ? Maybe next time I go away for an exchange **Constructive suggestions for improvement** *Ask him how you could improve your prototype* Q10:What did you like ? What did you dislike ? What would you like to be improved ? I liked that there is everything I need in this app. Maybe there could be more cities in the app, it could be something to improve. ::: :::warning ## Testcard ## Pre-testing **Name:** Alice Wallyn **Age:** 22 **Occupation:** Student at IUT Lyon 1 **Context of the meeting (where, with who, etc.)**: We met in the universitary library of Lyon 1. **Duration of the meeting**: 15 minutes ## User scenarios testing **1st instruction** You have just arrived in Seoul for your academic exchange and you are looking for a dormitory. **Observations:** Alice found the app easy to use? --- **2nd instruction:** (this is your second scenario): You are ... and you have to ... **Observations:** xxx ## Qualitative testing **Positive feedback:** - It was very quick to find where to go - She found the concept of the application nice --- **Neutral feedback:** - Nothing special --- **Negative feedback:** - A button to go to the welcome page would be nice. --- **Learning & insights:** From that, we've learn that the app is useful. --- **Decisions & actions:** To iterate, we will make an "back to welcome page button" ::: :::warning :::warning ## Qualitative interview guide **Introduction** *Introduce yourself, briefly explain the purpose of the test and allow the participant(s) to comment or ask questions.* Q1: Q2: Q3: **General information related to the topic** *Query the tester with general questions. Talk about his habits.* Q4: Have you ever travelled abroad for an academic exchange or an internship ? No, but I will go to Italy for a 6 months-intership in June. Q5: Do you often use mobile apps dedicated to travel when going abroad ? Yes, I use City Mapper, Booking, and some other apps. Q6: Do you use tools to prepare your travels ? Not special tools but platforms like Booking, Skyscanner. **Behavior related to particular issues** *Ask him to express himself on your application, product or service. Feel free to use the prototype for this part.* Q7: Do you think that the application is relevant ? Yes ! I really like the app and the concept. It can really help travellers I think. Q8: Do you think that the app is user friendly? Yes, I had no pain to found what you told me. It was pretty easy. Q9: Would you download this app for your personal use ? Definitely ! **Constructive suggestions for improvement** *Ask him how you could improve your prototype* Q10:What did you like ? What did you dislike ? What would you like to be improved ? I liked the overall app. I think it is a good idea and it doesn't exist yet. Maybe more images or so could make the app prettier. I also would like to see something to 'back to the welcome page' ::: --- :::warning :::warning ## Testcard ## Pre-testing **Name:** Valentine Hélaine **Age:** 21 **Occupation:** Student **Context of the meeting (where, with who, etc.):** We met in emlyon, at the learning hub. **Duration of the meeting:**20 minutes ## User scenarios testing **1st instruction** You have just arrived in Seoul for your academic exchange and you are looking for a dormitory. **Observations:** Just like Malika, Valentine found where to go very easily and quickly. She went to the right way. --- **2nd instruction:** (this is your second scenario): You are ... and you have to ... ## Qualitative testing **Positive feedback:** - Valentine found the app very user friendly and said she wasn't lost. - She thinks it is useful for travellers. --- **Neutral feedback:** - Valentine advised us to add an inspirational tab. --- **Negative feedback:** - Nothing special --- **Learning & insights:** From that, we've learn that the app is user friendly, and can help travelers. --- **Decisions & actions:** To iterate, we will add a new tab with inspirational ideas. ::: :::warning :::warning ## Qualitative interview guide **Introduction** *Introduce yourself, briefly explain the purpose of the test and allow the participant(s) to comment or ask questions.* Q1: Q2: Q3: **General information related to the topic** *Query the tester with general questions. Talk about his habits.* Q4: Have you ever travelled abroad for an academic exchange or an internship ? Yes I went on an Eramsus Exchange in Madrid one year ago Q5: Do you often use mobile apps dedicated to travel when going abroad ? Yes I use them a lot to find original places. Q6: Do you use tools to prepare your travels ? Yes I use tools to check for comments and particularly to find original and local places, not the traditional ones. **Behavior related to particular issues** *Ask him to express himself on your application, product or service. Feel free to use the prototype for this part.* Q7: Do you think that the application is relevant ? Yes I think it would help many people as it contains many information. Q8: Do you think that the app is user friendly? I think it is easy to use. Q9: Would you download this app for your personal use ? Yes I would download it, to plan my trip and to check for places when I’m abroad. I would add a suggestion and inspirational rubric as, sometimes, you just go on travel app and tools just to check what you would be interested in and dream about it. **Constructive suggestions for improvement** *Ask him how you could improve your prototype* Q10:What did you like ? What did you dislike ? What would you like to be improved ? I liked the the way the app was contructed, you don’t loose your user. There’s nothing I didn’t appreciate at all but I would suggest adding a section of inspirational for travel like « the hostel of the month », « places you should absolutely see in Budapest » etc. :::