# Unable to Check In on American Airlines? Here's What to Do

## **Common Reasons You Can’t Check In on American Airlines**

Unable to check in on American Airlines? Verify booking details, documents, or call 1-888-843-9199 for immediate help.

Many passengers face issues while trying to check in online or through the mobile app. Understanding the reasons can help you fix the problem fast.

* Your booking is not confirmed.
* You’re too early or too late for check-in.
* Your ticket needs verification.
* Travel documents are incomplete.
* Airport security restrictions apply.
* You booked through a third party.

## **When Can You Check In for American Airlines Flights?**

Online check-in opens **24 hours before departure** and closes **45 minutes** before domestic flights and **90 minutes** before international flights.

If you're outside this window, the system won’t allow check-in. Set a reminder to check in at the right time.

## **Problems with International Travel Check-In**

International flights often require document checks. You might be unable to check in online if:

* Your passport info isn’t updated.
* You need a visa that hasn’t been uploaded.
* COVID-19 rules need verification.

Visit the airport early for these checks. Or, use the American Airlines app to upload documents in advance.

## **Error Messages During Check-In**

American Airlines may display these messages:

* **“Unable to check in”**
* **“Check-in not available”**
* **“Contact airport agent”**
* **“Special assistance needed”**

Each means something specific. Most times, the issue is with your booking or documents.

## **What to Do If You Can’t Check In Online**

Here are steps to take:

1. **Double-check your confirmation number.**
2. **Verify your name matches your ID.**
3. **Make sure your booking is ticketed.**
4. **Clear your browser cache.**
5. **Try the American Airlines mobile app.**
6. **Call American Airlines support.**

These steps often solve simple issues quickly.

## **Using the American Airlines App for Check-In**

The app allows:

* Easy check-in with a tap.
* Uploading passports and visas.
* Getting mobile boarding passes.
* Real-time flight status updates.

If the app doesn’t work, try reinstalling it. Or switch to a different device.

## **Special Cases That Block Check-In**

### **Basic Economy Fares**

Some Basic Economy tickets do not allow seat selection or online check-in for international routes.

### **Unaccompanied Minors**

Children flying alone require in-person check-in due to extra paperwork and escort services.

### **Military and Group Bookings**

These require special check-in procedures. You must check in at the airport counter.

### **Traveling with Pets**

Checking in with pets can restrict online check-in. Visit the airport counter for assistance.

## **Check-In Kiosk at the Airport**

If online check-in fails, use a **self-service kiosk**. You’ll need your confirmation number or credit card. Kiosks are easy to use and save time.

## **When to Call Customer Support**

Call American Airlines if:

* Your payment didn’t process.
* Your flight was changed or delayed.
* You get repeated error messages.
* You booked through an agency.

Customer service can update your booking or push the check-in manually.

## **Avoid Check-In Issues in the Future**

* Book flights directly through the American Airlines website.
* Keep your travel documents up to date.
* Sign up for travel alerts.
* Use the app to manage bookings.
* Avoid last-minute bookings.

## **Final Thoughts**

Being unable to check in can be stressful. But most issues have simple fixes. Check your timing, documents, and booking details. Use the mobile app for faster check-in. And when all else fails, visit the airport early or contact support.

Travel smart and stay prepared to avoid check-in delays with American Airlines.