# Automatic Emails Issue ### Issue It seems like the following automated emails were not sent out to the students during the times they were supposed to be sent out. * Missing attendance email * Missing submission email *Note: We're not sure if other emails (incomplete submissions) are affected because we don't have those set-up on our end* ### Cohorts Affected * All Interview Prep Cohorts * Intro - `Intro-Software-Engineering-Summer-2022` * Intermediate - `Intermediate-Software-Engineering-Summer-2022` * Advanced - `Advanced-Software-Engineering-Summer-2022` ### Other useful information * [Course emails folder for SE10X Summer 2022](https://github.com/codepath/course_emails/tree/master/remote_se10x_weekly) * Course email fields that are not sending emails * Session Absence Template * Used `remote_se10x_weekly/4_absence_unexcused.md` template * Missing Notice (for assignment and lab) * Used `remote_se10x_weekly/3a_missing_hackerrank.md` template ### Actions Done - [x] Check organizer dashboard set-up. Ensure that course emails are added correctly - [x] Ensure that sessions are accurately set-up in the organizer dashboard - [x] Ensure course emails are of the corrrect format (has `.md` at the end) - [x] Test email sent out - [x] Ensure that attendance dashboard is marked - [x] Asked Pat to check the back-end for the list of emails sent out - [x] Pat confirmed no missing attendance or missing submissions sent. Only the withdrawn email got sent ![](https://i.imgur.com/5GyVYBO.png) ![](https://i.imgur.com/zqhTnuP.png) ![](https://i.imgur.com/nb8n8U7.png) ### Other Test(s) Done Determine if the issue is because of the template or if it's the organizer dashboard>emails field itself * Used a test cohort * TEST-Advanced-Software-Engineering-Summer-2022 * Set-up the session absence email field using a different template * Used the old template from a different folder * `adv_interview_prep_enrollment/8_excused_absence_recorded.md` as well as the current one (mentioned above) * Created test sessions and marked test account as absent * Waited for an absence email * **Absence email not received** - for both old template and new template