# 📞 How Do I Contact Wells Fargo Customer Service? When it comes to managing your finances, it’s important to know how to quickly reach your bank — especially if you need help with an account issue, a lost card, or a question about a recent transaction. Wells Fargo, one of the largest and oldest banks in the United States, provides several convenient ways to contact customer service — whether you prefer phone support, online assistance, or an in-person visit. In this guide, we’ll walk you through all the different ways you can contact Wells Fargo customer service, including direct phone numbers, online help options, and important tips to reach the right department faster. ## ☎️ 1. Contact Wells Fargo by Phone Wells Fargo has dedicated phone numbers for different services to make sure your call goes to the right team. Here’s a complete breakdown: ### 🔹 General Banking Phone: 📞 1-800-869-3557 Availability: 24 hours a day, 7 days a week This number is ideal for most basic banking inquiries, including checking or savings accounts, debit cards, or transaction-related questions. You can also use this number to report a lost or stolen debit card. ### 🔹 Online and Mobile Banking Phone: 📞 1-800-956-4442 Availability: 24/7 If you’re having trouble logging in, need to reset your password, or have a technical issue with the Wells Fargo app, this number connects you directly to online banking support. ### 🔹 Credit Card Customer Service Phone: 📞 1-800-642-4720 Availability: 24/7 Call this line if you need help with your Wells Fargo credit card — such as making a payment, disputing a transaction, checking your balance, or reporting a lost/stolen card. ### 🔹 Mortgage Customer Service Phone: 📞 1-800-357-6675 Hours: Monday–Friday: 7 a.m.–10 p.m. ET Saturday: 8 a.m.–2 p.m. ET For questions about home loans, mortgage payments, or escrow accounts, this number connects you with mortgage specialists. ### 🔹 Personal Loans and Lines of Credit Phone: 📞 1-877-269-6056 Hours: Monday–Friday: 7 a.m.–7 p.m. CT This line is for inquiries related to personal loans, home improvement loans, or personal lines of credit. ### 🔹 Auto Loans Phone: 📞 1-800-289-8004 Hours: Monday–Friday: 7 a.m.–10 p.m. ET Saturday: 7 a.m.–5 p.m. ET If you financed your car through Wells Fargo, this line helps you manage payments, payoff requests, and account details. ### 🔹 Home Equity Loans Phone: 📞 1-866-820-9199 This number handles questions about home equity lines of credit (HELOC) or home equity loans. ## 💬 2. Contact Wells Fargo Online If you prefer not to call, Wells Fargo offers robust online support options that are available 24/7. ### 🌐 Help Center Visit the Wells Fargo Help Center at https://www.wellsfargo.com/help/ . You’ll find answers to common questions about banking, credit cards, mortgages, and more — all organized by topic. ### 💻 Secure Message When you’re logged into your Wells Fargo online banking account, you can send a secure message to customer service. This is great for issues that aren’t urgent but require detailed account information or documentation. ### 💬 Virtual Assistant The Wells Fargo mobile app and website include a virtual assistant chat feature, allowing you to get instant answers to many common questions without waiting on hold. ## 🏦 3. Visit a Wells Fargo Branch in Person If you prefer face-to-face service, you can visit your nearest Wells Fargo branch. Use the branch locator tool at https://www.wellsfargo.com/locator to find: Branch hours ATM availability Services offered (e.g., notary, business banking, mortgage support) It’s a good idea to book an appointment if you need help with account closures, loan applications, or in-depth financial advice. ## 📧 4. Mail and Correspondence While most customer service issues are handled by phone or online, Wells Fargo also allows you to send mail for specific inquiries. Mailing Address: 📬 Wells Fargo Bank, N.A. P.O. Box 6995 Portland, OR 97228-6995 Be sure to include your full name, account number (if applicable), and contact details when sending any correspondence. ## ⚠️ 5. Fraud, Lost, or Stolen Cards If you suspect unauthorized activity or have lost your card, contact Wells Fargo immediately to prevent fraud. Debit Card: 📞 1-800-869-3557 (Available 24/7) Credit Card: 📞 1-800-642-4720 (Available 24/7) You can also lock your debit or credit card instantly using the Wells Fargo app to stop unauthorized transactions. ## 🧭 6. International Customer Support If you’re traveling or living abroad, Wells Fargo provides international access to its customer service lines: International Access Code: +1-800-869-3557 (Some countries may require specific dialing instructions, so check with your local phone carrier before calling.) ## 🕒 7. Wells Fargo Customer Service Hours Overview Service Type Phone Number Hours of Operation General Banking 1-800-869-3557 24/7 Online Banking 1-800-956-4442 24/7 Credit Cards 1-800-642-4720 24/7 Mortgages 1-800-357-6675 Mon–Fri: 7 a.m.–10 p.m. ET; Sat: 8 a.m.–2 p.m. ET Auto Loans 1-800-289-8004 Mon–Fri: 7 a.m.–10 p.m. ET; Sat: 7 a.m.–5 p.m. ET Personal Loans 1-877-269-6056 Mon–Fri: 7 a.m.–7 p.m. CT ## 🛡️ 8. Beware of Scams and Fake Numbers Be careful when searching for Wells Fargo phone numbers online — scammers sometimes post fake “customer service” numbers to steal personal information. ✅ Always double-check contact details on the official website: https://www.wellsfargo.com . Wells Fargo will never ask for your PIN, full password, or 2FA code over the phone. ### ✅ In Summary There are many secure and convenient ways to contact Wells Fargo Customer Service, including: Phone support (24/7) for most services Online banking and live chat through the app or website In-person visits to any Wells Fargo branch Whether you need to report fraud, check a balance, apply for a loan, or resolve a billing issue, Wells Fargo’s customer service team is available around the clock to help you manage your finances safely and efficiently.