# How to Cancel TUI Flight & Get full Information About Refund ?

**TUI Airline Flight 1(888)-657–3644 Cancel | Refund**

Traveling the world is one of the best things you can do. But this is not without difficulties. Air travel experiences many flight delays and cancellations due to bad weather or other unforeseeable reasons.

TUI Airways, also known as TUI Fly, allows you to request a full refund when you cancel your ticket or when a scheduled departing flight is delayed. TUI’s cancellation policy is easy to understand.

The airline's cancellation process allows you to change your flight details in a snap. But note that a full refund is not available to passengers in certain circumstances.

## TUI 24 hour cancellation policy

In addition to the standard cancellation policy, TUI offers you a 24-hour cancellation option. This option allows you to cancel your plane ticket within 24 hours of purchase.

**Some notable considerations under TUI's 24-hour cancellation policy are:**

* TUI Fly allows free cancellations made within 24 hours of ticket purchase.
* You will only be able to benefit from free cancellation if you purchased your plane ticket a week or more before the departure date.
* The terms of the 24-hour policy vary depending on the ticket. If you book a non-refundable ticket, you will not be eligible for free cancellation.

### TUI cancellation fees

If passengers do not cancel their ticket within 24 hours of purchase, TUI Fly is entitled to apply a series of penalties. Cancellation fees vary depending on ticket type. The cancellation fees you may pay depend on the time and destination of the cancellation.

**Here's what you need to know about TUI cancellation fees:**

* Failure to cancel a TUI flight ticket within 24 hours of purchase will result in a cancellation fee of $38 (€35) per ticket.
* The airline will also apply a $16 (€15) processing fee in some cases.
* The total TUI cancellation fee you will have to pay varies between $16 and $38 (€15 — €35), depending on the tickets. This will only be determined at the time of cancellation.
* Keep in mind that TUI cancellation fees for international flights are generally higher than for domestic flights.
* If you have travel insurance on your ticket, you can make free cancellations up to 10 minutes before departure.

### How to cancel a flight with TUI Fly?

TUI Fly offers you different methods to cancel your reservation. Whether you want to cancel a plane ticket from the comfort of your home or have it done by a professional, TUI Fly has what you need.

There are three main ways to cancel your flight: online, by calling, and by going to the airport. Let's take a look at how each of these methods works.

**TUI flight cancellation online**

Canceling your TUI flight online is the easiest solution. If you like to do things yourself, canceling a TUI Fly ticket online is for you. The airline has made the process of canceling a TUI reservation smoother and less time-consuming.

**Here are the steps to follow when canceling a TUI Fly ticket online:**

* Log in to the official TUI website at https://www.tui.co.uk/flight/.
* Click “Manage Booking” at the top right of the page. Continue entering your flight reservation details.
* Once you find the original reservation, scroll down to where it says "Cancel."
* Click the “Cancel” button and you will receive a confirmation shortly after.
* Make sure to fill out the refund form right after receiving confirmation.

**TUI flight cancellation by call**

Another flight cancellation option is a hybrid method, where you contact TUI Fly and a professional will help you cancel your booking. This simple method is ideal for people who don't want to risk making mistakes when canceling their TUI flight.

**Here's how to cancel your TUI flight by phone call:**

* Call the TUI Fly Global Contact Center at 1(888)-657-3644 (Please note that calls from abroad will be charged at international rates).
* Listen carefully to the IVR instructions.
* After the IVR options, you will press the right button to speak with a
* customer support manager at TUI Fly.
* Proceed to submit your reservation information and flight details.
* Flight cancellation request. Then you will receive confirmation of the cancellation of the reservation.
* Finally, ask the customer service representative to send you a refund form.**

**Cancel your TUI flights at the airport**

Finally, you can cancel your TUI flights at the airport. This method is less convenient because you will have to leave your home to cancel the flight reservation. However, it has some advantages.

You will be able to inform TUI Fly directly of your wish to cancel a reservation. You can also ask questions about any TUI cancellation fees you may be entitled to and the airline's refund policy.

**Here are the steps to follow to cancel an airport reservation:**

* Visit the TUI Fly ticket office at the airport during office hours.
* Request help canceling a plane ticket from a customer service representative.
* Inform the executive of your wish to cancel a reservation and proceed to submit your ticket information. This includes the departure date,
* reference number and any other supporting documents.
* You will then request a cancellation.
* Then finally, ask the manager to fill out the reimbursement form.

#### TUI Refund Policy

Now that you know the basics of TUI's cancellation policy and its fees, you will wonder about your eligibility for a refund. To request a TUI refund, you must complete a refund form immediately after cancellation to initiate the process.

**But, to obtain a refund, your file must meet the following set of parameters:**

* The cancellation policy states that if you cancel on time (within 24 hours of ticket purchase), you are legally entitled to a 100% refund.
* You can expect to receive your refund in approximately 7-14 business days.
* The airline will refund you using the same method used to purchase the ticket.
* If you purchase your ticket by credit card, the funds will be returned to you in the same way.
* TUI also offers a refund option for tickets purchased with cash or check. However, this may take some time as you will have to wait for the airline to contact you and ask for your bank details.\
* Only passengers with refundable tickets can benefit from a refund of the total price of the reservation.
* If you purchased non-refundable tickets, you will not be refunded the full amount of the tickets. But you will be entitled to a refund of the tax imposed on the tickets.

#### How to request a refund with TUI?

**To request a refund from TUI Airways, follow these steps:**

* Visit the TUI Airways website or refer to your booking confirmation to understand the airline's refund policy.
* Contact TUI Airways customer service directly to initiate your refund request.
* Provide the required information about your reservation and the reasons why you are requesting a refund.
* Clearly explain why you are entitled to reimbursement.
* Provide all supporting documents, such as medical certificates or travel insurance claims.
* Please ensure you keep copies of all communications, including emails, reference numbers and receipts.

#### How to check refund status with Tui Airways?

Go to “Manage my booking”. Enter the reservation details. Once you have accessed your reservation, look for a specific section related to refunds or the status of your refund. You can also speak to the TUI Airways customer service representative.

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