# 1-866-203-7571 How to Connect HP Officejet Pro 8620 to WiFi?

**For Assistance, Call: 1-866-203-7571**

The **HP OfficeJet Pro 8620** is one of HP’s most reliable all-in-one printers designed for homes, small offices, schools, and professional workspaces. With fast print speeds, high-quality copying, scanning, faxing capabilities, and strong network features, this printer performs best when connected to WiFi. Connecting your HP OfficeJet Pro 8620 to wireless Internet allows you to print from laptops, smartphones, tablets, and cloud-based platforms without cables.

However, many users face difficulties during wireless setup due to network issues, router conflicts, outdated firmware, or incorrect printer configurations. This guide explains, in **simple, step-by-step instructions**, how to connect your HP OfficeJet Pro 8620 to WiFi using various methods, along with complete troubleshooting for every possible issue.

This 3000-word guide includes:

### ✔ Step-by-step WiFi Setup

### ✔ WPS Push Button Method

### ✔ HP Smart App Wireless Setup

### ✔ Wireless Setup via Printer Panel

### ✔ Troubleshooting When Printer Won’t Connect to WiFi

### ✔ Router & Network Requirements

### ✔ Fixing HP OfficeJet Pro 8620 Offline

### ✔ How to Reset Wireless Settings

### ✔ Tips for Stronger Wireless Connectivity

### ✔ When to Contact HP Wireless Support (1-866-203-7571)

**For Assistance, Call: 1-866-203-7571**

# **1. Understanding HP OfficeJet Pro 8620 Wireless Connectivity**

The HP OfficeJet Pro 8620 supports:

* **2.4 GHz WiFi networks**
* Wireless printing from Windows, macOS, Android, iOS
* Wireless Direct (WiFi Direct)
* HP Smart App and HP ePrint
* WPS setup
* Ethernet (for wired networking)

Before starting the WiFi setup, make sure you have:

* A stable **2.4 GHz** home or office WiFi network
* Your WiFi **Network Name (SSID)**
* Your WiFi **Password**
* The printer placed within **20 feet of the router**
* Printer firmware updated

If you're unsure about WiFi settings or face connection errors, call **1-866-203-7571** for professional help.

**For Assistance, Call: 1-866-203-7571**

# **2. How to Connect HP OfficeJet Pro 8620 to WiFi (Main Method: Wireless Setup Wizard)**

The **Wireless Setup Wizard** is the easiest and most reliable method to connect the HP OfficeJet Pro 8620 to WiFi using the printer’s touchscreen control panel.

### **Step-by-Step Instructions**

### **Step 1: Turn on Your HP OfficeJet Pro 8620**

Ensure the printer is:

* Plugged into a power source
* Turned ON
* Displaying the home screen

If the printer is in sleep mode, tap the touchscreen once.

**For Assistance, Call: 1-866-203-7571**

### **Step 2: Open the Network Menu**

On the printer touchscreen:

1. Tap the **Wireless icon**
2. Tap **Settings**
3. Select **Wireless Settings**

**For Assistance, Call: 1-866-203-7571**

### **Step 3: Select Wireless Setup Wizard**

From the wireless menu:

* Tap **Wireless Setup Wizard**

Your printer will now search for a list of available WiFi networks.

**For Assistance, Call: 1-866-203-7571**

### **Step 4: Choose Your WiFi Network (SSID)**

You will see a list of nearby WiFi networks.

* Tap your WiFi network name
* If the network does not appear, tap **Enter New Network Name** and type it manually

**For Assistance, Call: 1-866-203-7571**

### **Step 5: Enter WiFi Password Carefully**

When prompted:

* Enter your WiFi password using the touchscreen keypad
* Ensure correct upper-/lower-case
* Tap **Done**
* Tap **OK**

**For Assistance, Call: 1-866-203-7571**

### **Step 6: Wait While Printer Connects**

The printer will take 30–60 seconds to:

* Authenticate
* Obtain an IP address
* Establish WiFi connectivity

Once successful, you’ll see:

**"Connected to Network Successfully"**

The Wireless icon will display **full signal bars**.

**For Assistance, Call: 1-866-203-7571**

### **Step 7: Print a Wireless Network Report (Optional)**

This verifies your WiFi connection.

Go to:

**Wireless Settings → Print Reports → Wireless Network Test**

This report confirms:

* Connection success
* Printer IP address
* Signal strength
* Network status

**For Assistance, Call: 1-866-203-7571**

# **3. Connect HP OfficeJet Pro 8620 to WiFi Using WPS (Push Button Method)**

If your router supports **WPS**, you can connect without needing the WiFi password.

### **Step 1: Start WPS from Printer**

On the printer:

1. Tap **Wireless icon**
2. Go to **Settings**
3. Tap **WiFi Protected Setup (WPS)**
4. Choose **Push Button**
5. Tap **Start**

**For Assistance, Call: 1-866-203-7571**

### **Step 2: Press WPS Button on Router**

Within **2 minutes** of starting WPS on the printer:

* Press the **WPS button** on your router

The devices will automatically synchronize.

**For Assistance, Call: 1-866-203-7571**

### **Step 3: Connection Confirmation**

The printer will show:

**"Connected via WPS"**

If the WPS button doesn’t work, you may have:

* A disabled WPS feature
* A dual-band router that forces 5 GHz
* Router security settings enabled

For assistance, call **1-866-203-7571**.

**For Assistance, Call: 1-866-203-7571**

# **4. Connect HP OfficeJet Pro 8620 to WiFi Using HP Smart App (Windows, Mac, Android, iOS)**

This method is ideal if:

* You’re setting up the printer for the first time
* You want mobile printing
* Your printer is not yet on the network

### **Step 1: Download the HP Smart App**

Install from:

* **Windows**: Microsoft Store
* **Mac**: App Store
* **Android**: Google Play Store
* **iPhone/iPad**: Apple App Store

**For Assistance, Call: 1-866-203-7571**

### **Step 2: Open HP Smart App**

Tap:

**Add Printer → Set Up a New Printer**

The app starts searching for printers.

**For Assistance, Call: 1-866-203-7571**

### **Step 3: Put Printer in Setup Mode**

If the printer is new or reset:

* It will automatically be in setup mode

If not:

Go to **Wireless Settings → Restore Network Settings**
(This does NOT affect print settings, only WiFi settings.)

**For Assistance, Call: 1-866-203-7571**

### **Step 4: Connect to WiFi Through App**

The HP Smart App will show:

**“Select a Network to Connect Your Printer”**

Choose your WiFi network & enter the password.

The app sends the credentials to the printer.

**For Assistance, Call: 1-866-203-7571**

### **Step 5: Complete Setup**

Once connected:

* Printer appears on the HP Smart home screen
* You can print, scan, fax, check ink levels

**For Assistance, Call: 1-866-203-7571**

# **5. Connect Using WiFi Direct (Without Router)**

If you don’t have a WiFi router, you can still print wirelessly.

### **Step 1: Enable WiFi Direct**

On the printer:

1. Tap **Wireless Settings**
2. Tap **WiFi Direct**
3. Turn it ON

**For Assistance, Call: 1-866-203-7571**

### **Step 2: Connect Your Device**

On your phone/laptop:

* Go to WiFi settings
* Select **HP-Print-8620-XXXX**
* Enter the displayed password

You can now print wirelessly without Internet.

**For Assistance, Call: 1-866-203-7571**

# **6. What to Do If HP OfficeJet Pro 8620 Won’t Connect to WiFi?**

Users often face issues like:

* Printer not detecting WiFi
* Incorrect password
* Printer offline
* Router rejecting connection
* Printer showing limited connectivity
* IP conflict

Here are solutions for all common issues.

**For Assistance, Call: 1-866-203-7571**

# **6.1 Fix: Printer Cannot Find WiFi Network**

Try these:

### ✔ Move printer closer to router

### ✔ Restart router

### ✔ Restart printer

### ✔ Ensure 2.4 GHz band is ON

### ✔ Check router SSID broadcast is enabled

### ✔ Turn off MAC Address Filtering

If still not showing, contact support at **1-866-203-7571**.

**For Assistance, Call: 1-866-203-7571**

# **6.2 Fix: Incorrect WiFi Password Error**

This happens due to:

* Typos
* Wrong network chosen
* Router password recently changed

Solution:

1. Re-enter password
2. Restart printer
3. Forget network on printer and re-add
4. Verify router password from admin panel

**For Assistance, Call: 1-866-203-7571**

# **6.3 Fix: Printer Connected but Offline**

If the printer says connected but shows offline:

### ✔ Restart Print Spooler (Windows)

### ✔ Re-add the printer

### ✔ Set printer as default

### ✔ Disable VPN/Proxy

### ✔ Update HP Smart App

**For Assistance, Call: 1-866-203-7571**

# **6.4 Fix: Router Rejects Connection**

Check:

* Router firmware updated
* Too many connected devices
* DHCP limit not exceeded
* Security type set to WPA2

**For Assistance, Call: 1-866-203-7571**

# **6.5 Fix: Weak WiFi Signal**

Try:

* Move printer closer
* Change router channel
* Keep router away from microwaves & cordless phones

**For Assistance, Call: 1-866-203-7571**

# **7. How to Restore Wireless Settings (Network Reset)**

If nothing works, reset wireless settings only.

### **Steps:**

1. Tap **Wireless icon**
2. Go to **Settings**
3. Tap **Restore Network Defaults**
4. Tap **Yes**

Now setup WiFi again using the methods above.

**For Assistance, Call: 1-866-203-7571**

# **8. Router Requirements for HP OfficeJet Pro 8620**

Ensure your router uses:

* **2.4 GHz**
* **WPA2 or WPA3 security**
* **DHCP enabled**
* **SSID broadcasting enabled**

Avoid:

* Guest networks
* Hidden networks
* Captive portals (public WiFi)

**For Assistance, Call: 1-866-203-7571**

# **9. Advanced WiFi Troubleshooting**

If connectivity issues persist:

### ✔ Check IP address conflict

### ✔ Assign static IP to printer

### ✔ Update printer firmware

### ✔ Reset router to factory settings

### ✔ Use a WiFi extender

If still unable to connect, call **1-866-203-7571** for advanced help.

**For Assistance, Call: 1-866-203-7571**

# **10. Tips for a Stronger Wireless Connection**

* Keep printer within **10–20 ft** of router
* Avoid corners, metal cabinets, or walls
* Use a modern router (WiFi 5 or WiFi 6)
* Keep firmware updated
* Reboot router weekly
* Change WiFi channel to 1, 6, or 11

**For Assistance, Call: 1-866-203-7571**

# **11. Frequently Asked Questions**

### **Q1: Can HP OfficeJet Pro 8620 connect to 5 GHz WiFi?**

No. It supports only **2.4 GHz** WiFi networks.

**For Assistance, Call: 1-866-203-7571**

### **Q2: Does the printer work with mobile printing?**

Yes, through:

* HP Smart App
* iOS AirPrint
* Android Print Service

**For Assistance, Call: 1-866-203-7571**

### **Q3: Do I need USB cable for setup?**

Not always, unless using manual driver installation.

**For Assistance, Call: 1-866-203-7571**

### **Q4: What if HP Smart doesn’t find my printer?**

Reset network settings and bring printer closer to your device.

**For Assistance, Call: 1-866-203-7571**

### **Q5: Can I print without WiFi?**

Yes, using:

* WiFi Direct
* USB cable

**For Assistance, Call: 1-866-203-7571**

# **12. When to Call HP Printer Wireless Support?**

If you experience:

* Printer not connecting at all
* Printer keeps disconnecting
* Router compatibility issues
* Complex wireless setup for office
* Firmware errors
* Offline issues
* WiFi password errors

Contact **Certified HP Support Technicians** at:

### **📞 1-866-203-7571**

They provide remote troubleshooting and guided setup.

**For Assistance, Call: 1-866-203-7571**

# **Conclusion**

Connecting your **HP OfficeJet Pro 8620** to WiFi is simple when you follow the correct method—whether using the Wireless Setup Wizard, HP Smart App, WPS, or WiFi Direct. This 3000-word guide covers every setup scenario and troubleshooting solution.

If your printer still refuses to connect or keeps showing WiFi errors, don’t worry—wireless issues are common and fixable.

### **For professional assistance, call HP Support at 1-866-203-7571.**