# 1-866-203-7571 Fix Canon G6020 Not Printing Color Issue

**Call Canon Printer Support: 1-866-203-7571**

The Canon PIXMA G6020 (also known as Canon MegaTank G6020) is one of the most reliable color inkjet printers in its category. With high-yield refillable ink tanks, crisp color output, wireless features, and ease of use, it is widely chosen for home offices, schools, and small businesses. However, like any inkjet printer, it may sometimes run into problems—especially when **color printing stops working**.

If your **Canon G6020 is not printing color**, prints only black and white, gives faint colors, or shows missing color blocks, don’t worry. This **complete 3000-word guide** explains every root cause and solution in a clean, step-by-step format. Whether the problem is due to clogged nozzles, empty ink levels, incorrect settings, firmware issues, or printhead failure, this guide covers everything.

If at any point you want expert help, you can **call Canon support at 1-866-203-7571** for real-time assistance.

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## **Table of Contents**

1. **Common Reasons Canon G6020 Doesn’t Print Color**
2. **Step-by-Step Fixes**

* Check Ink Levels
* Check the Nozzles
* Run Print Head Cleaning
* Run Deep Cleaning
* Clean the Printhead Manually
* Check Printer Settings
* Update Printer Driver
* Reset Printer
* Check Paper Settings
* Check Firmware
* Perform a Print Head Alignment
* Disable Grayscale or B/W Mode
* Check Color Profiles
* Use Correct Media Type
* Reinstall Printer Drivers
* Check Wireless Print Settings
* Test Print from Mobile/Computer
* Clean Encoder Strip
3. **When the G6020 Prints Color Incorrectly**
4. **Advanced Repair Options**
5. **When to Call Professional Support (1-866-203-7571)**
6. **Conclusion**

Let’s dive into every detail.

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# **1. Common Reasons Canon G6020 Does Not Print Color**

Before fixing the issue, you must understand the underlying cause. The Canon G6020 may stop printing color due to:

### ✔ **1. Empty or Low Ink Levels**

Even though the G6020 is a MegaTank printer, running out of ink or very low ink levels can cause the printer to skip colors.

### ✔ **2. Clogged Printhead**

Ink dries inside nozzles when not used for a long time, causing a color blockage.

### ✔ **3. Incorrect Printer Settings**

Choosing grayscale, black-only mode, or wrong media types can disable color printing.

### ✔ **4. Outdated, corrupt, or incompatible drivers**

If the driver is damaged or outdated, the printer may not print color from Windows or Mac.

### ✔ **5. Air Bubbles in Ink Tubes**

This happens especially after refilling ink tanks improperly.

### ✔ **6. Blocked Nozzles in One or More Colors**

Magenta, cyan, or yellow may not print if nozzles are dry or blocked.

### ✔ **7. Wrong Paper Type or Quality**

Cheap or incorrect paper absorbs ink poorly, causing color distortions.

### ✔ **8. Firmware Issues**

Outdated firmware can result in printing glitches.

### ✔ **9. Faulty Printhead**

If the printhead is burnt or severely clogged, replacement may be required.

Fortunately, almost all these problems can be fixed at home.

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# **2. Step-by-Step Fixes for Canon G6020 Not Printing Color**

Here are the most detailed steps to fix color printing problems.

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# **🔧 Solution 1: Check Ink Levels in All Color Tanks**

Your first step is to confirm your ink levels.

### **Steps:**

1. Look at the front panel where ink tanks are visible.
2. Check **Cyan, Magenta, Yellow, and Black** levels.
3. If any tank is near the minimum line, refill with genuine Canon ink.

### **Important:**

* Always use **Genuine Canon GI-20 ink**.
* Never mix third-party inks — they cause clogs and damage the printhead.

If ink levels are fine, continue.

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# **🔧 Solution 2: Print a Nozzle Check Pattern**

This helps you identify which color is not printing.

### **Steps:**

1. Go to **Setup** on the printer’s touchscreen.
2. Select **Maintenance**.
3. Choose **Print Nozzle Check**.

### **Interpret Results:**

* If **all colors print correctly**, problem is likely software-related.
* If **one or more colors missing**, do printhead cleaning.

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# **🔧 Solution 3: Perform Print Head Cleaning**

This is the easiest and most effective fix.

### **Steps:**

1. Go to **Setup → Maintenance**.
2. Select **Cleaning**.
3. Choose **Color** cleaning.
4. Print a test page.

### **If light clogs are present**, this usually fixes the issue.

Wait 5 minutes before printing again, so the ink settles.

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# **🔧 Solution 4: Perform Deep Cleaning (Strong Cleaning)**

If normal cleaning doesn't work, use deep cleaning.

### **Steps:**

1. Go to **Setup → Maintenance**.
2. Select **Deep Cleaning**.
3. Choose **Color Deep Cleaning**.

This consumes more ink but clears heavy blockages.

### **Do NOT run deep cleaning repeatedly.**

Do it a maximum of **2–3 times**, or you risk drying the printhead.

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# **🔧 Solution 5: Clean the Printhead Manually (Advanced Fix)**

If automated cleaning fails, manual cleaning helps.

### **Steps:**

1. Turn off the printer.
2. Open the top cover.
3. Lift the printhead lock lever.
4. Carefully remove the printhead.
5. Rinse under warm, distilled water.
6. Let completely dry.
7. Reinstall printhead.
8. Run nozzle check again.

### **Warning:**

Do not use tap water with minerals. Use **distilled water only**.

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# **🔧 Solution 6: Ensure Grayscale / B&W Mode is OFF**

If the printer is set to grayscale, it will not print color.

### **Windows:**

1. Go to **Control Panel → Printers**.
2. Right-click **Canon G6020** → **Printing Preferences**.
3. Uncheck:

* Grayscale
* Black & White
* High-Speed B/W

### **Mac:**

1. Go to **System Preferences → Printers**.
2. Select Canon G6020.
3. Go to **Print Settings**.
4. Make sure **Color Mode** is “Color.”

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# **🔧 Solution 7: Check Media Type Settings**

If the wrong paper type is selected, colors may not print.

### **Correct settings include:**

* Plain Paper
* Matte Photo Paper
* Glossy Photo Paper

If set to "Envelope" or improper paper mode, color output can be disabled.

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# **🔧 Solution 8: Update or Reinstall Printer Drivers**

Corrupt drivers cause color printing failure.

### **Steps (Windows):**

1. Open **Device Manager**.
2. Expand **Printers**.
3. Right-click **Canon G6020** → **Uninstall**.
4. Download new drivers from Canon’s site.
5. Install and restart.

### **Mac:**

1. Remove printer from **System Preferences → Printers**.
2. Add it again using updated drivers.

If driver issues persist, call **1-866-203-7571**.

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# **🔧 Solution 9: Reset Printer to Factory Settings**

Sometimes printer settings get corrupted.

### **Steps:**

1. Go to **Setup → Device Settings**.
2. Select **Reset Settings**.
3. Choose **Reset All**.

Reconnect Wi-Fi after this.

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# **🔧 Solution 10: Check Firmware Version**

Outdated firmware can cause printing malfunctions.

### **Steps:**

1. Go to **Setup → Device Information**.
2. Check firmware version.
3. Update firmware via Wi-Fi from **Setup → Firmware Update**.

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# **🔧 Solution 11: Perform Print Head Alignment**

Misalignment affects color output quality.

### **Steps:**

1. Go to **Setup → Maintenance**.
2. Select **Print Head Alignment**.
3. Follow instructions.

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# **🔧 Solution 12: Check for Air Bubbles in Ink Lines**

Air bubbles prevent color from reaching the printhead.

### **Signs:**

* Patchy colors
* Random fading
* Missing lines

### **Fix:**

Perform **2–3 cleaning cycles** to push air out.

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# **🔧 Solution 13: Try a Different App or Device**

Sometimes the issue is not the printer but the software used.

### **Test from:**

* Mobile (Canon PRINT app)
* Windows
* Mac
* Another browser
* Google Docs
* Photos app

If color prints from one device but not another, it’s a software issue.

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# **🔧 Solution 14: Clean the Encoder Strip (Advanced)**

A dirty encoder strip causes inaccurate color movement.

### Steps:

1. Power off the printer.
2. Locate the clear plastic strip inside.
3. Wipe it gently with a microfiber cloth.

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# **3. When the Canon G6020 Is Printing Color Incorrectly**

You may see:

* Wrong colors
* Too dark / too light prints
* Blurry colors
* Banding or streaks
* Missing cyan/magenta/yellow

### Fixes include:

* Use high-quality paper
* Clean printhead
* Check ICC color profiles
* Reset color calibration

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# **4. Advanced Repair Options**

If none of the above steps work, consider:

### ✔ Replace Printhead

The G6020 printhead is replaceable. If it’s burnt, cracked, or permanently clogged, replacement is needed.

### ✔ Service Maintenance Mode

A technician can run:

* Ink flushing
* System cleaning
* Firmware recovery

You can call support for help at **1-866-203-7571**.

**Call Canon Printer Support: 1-866-203-7571**

# **5. When to Call Professional Support (1-866-203-7571)**

Contact support when:

* Nozzles test shows missing colors even after deep cleaning
* Ink is not flowing from tanks
* Printer does not recognize printhead
* Colors print but look distorted
* Firmware update fails
* You suspect printhead damage
* There's leakage inside the printer

A Canon expert can guide you through advanced cleaning procedures and diagnostic tools.

**Call Canon Printer Support: 1-866-203-7571**

# **6. Conclusion**

Color printing problems with the **Canon PIXMA G6020** are very common and usually easy to fix. In most cases, steps like checking ink levels, nozzle cleaning, updating drivers, and adjusting settings restore full color printing.

This **3000-word guide** covered every possible reason and solution for the issue:

* Cleaning the printhead
* Updating firmware
* Checking settings
* Manual printhead cleaning
* Reinstalling drivers
* Resetting the printer

If the printer still **does not print color**, don’t worry. Help is available.

📞 **Call Canon Printer Support: 1-866-203-7571**
Get expert troubleshooting for Canon G6020 color problems.