# 1-866-203-7571 How to Fix Brother MFC-L8900CDW Not Printing Issue?
**Brother Support at 1-866-203-7571**
The **Brother MFC-L8900CDW** is a powerful color laser multifunction printer widely used in offices and businesses because of its high-speed printing, reliability, wireless capabilities, and advanced security features. But like any device, it may sometimes stop printing due to issues such as driver errors, network problems, offline status, hardware faults, or incorrect print settings.
If your **Brother MFC-L8900CDW is not printing**, this comprehensive guide will explain every possible cause and provide step-by-step solutions to get you back up and running.
If you want **instant help**, call **Brother Printer Support at 1-866-203-7571**.
**Brother Support at 1-866-203-7571**
# **1. Common Reasons Why Brother MFC-L8900CDW Is Not Printing**
Understanding the cause is the first step in solving the problem. Below are the most frequent reasons:
### **1.1 Printer Offline or Not Connected**
Your printer may appear **offline** due to:
* Network interruptions
* Weak Wi-Fi signal
* IP address changes
* Loose USB cable connections
### **1.2 Driver Issues**
The printer may not print due to:
* Corrupted drivers
* Outdated drivers
* Wrong driver installed
### **1.3 Paper Jam and Hardware Issues**
Physical issues like:
* Paper jam
* Low toner
* Incorrect loading of paper
* Dirty print heads
### **1.4 Print Queue Overload**
Sometimes, too many documents waiting in the print queue freeze the print spooler.
### **1.5 Wrong Printer Selection**
Your computer may be sending print jobs to:
* An old default printer
* A virtual printer like "Microsoft Print to PDF"
* Another network printer
### **1.6 Network or Wi-Fi Issues**
Printing fails if:
* Wi-Fi drops
* Router assigns new IP
* Printer is not connected to the correct Wi-Fi band
### **1.7 Firmware Problems**
Outdated firmware may cause printing, scanning, or connection issues.
### **1.8 Firewall or Antivirus Blocking Print Jobs**
Security software may block communication between printer and computer.
**Brother Support at 1-866-203-7571**
# **2. Basic Troubleshooting to Fix Brother MFC-L8900CDW Not Printing**
Before diving into advanced fixes, perform these quick checks.
**Brother Support at 1-866-203-7571**
## **2.1 Restart Your Printer**
A simple restart clears temporary glitches.
### **Steps:**
1. Turn OFF the printer.
2. Unplug the power cord.
3. Wait 60 seconds.
4. Plug it back in and turn it ON.
**Brother Support at 1-866-203-7571**
## **2.2 Check Power and Connection**
Make sure:
* The power cord is properly plugged in
* All cables are secure
* Wi-Fi indicator is solid (not blinking)
If you're using USB:
* Try another USB port
* Replace the cable if needed
**Brother Support at 1-866-203-7571**
## **2.3 Ensure Correct Printer Selection**
On Windows:
1. Go to **Settings > Devices > Printers & Scanners**
2. Select **Brother MFC-L8900CDW**
3. Click **Set As Default**
On Mac:
1. Go to **System Settings > Printers & Scanners**
2. Choose **Brother MFC-L8900CDW**
3. Set it as default
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# **3. Fix Brother MFC-L8900CDW Offline & Not Printing Issue**
Many users experience the "Offline" error. Here’s how to fix it.
**Brother Support at 1-866-203-7571**
## **3.1 Reconnect to Wi-Fi**
### **Steps on Printer Control Panel:**
1. Tap **Settings**
2. Select **Network**
3. Choose **WLAN**
4. Tap **Setup Wizard**
5. Select your Wi-Fi
6. Enter password
7. Tap **OK**
Make sure:
* Wi-Fi frequency is **2.4 GHz** (not 5 GHz only)
* Printer is in Wi-Fi range
**Brother Support at 1-866-203-7571**
## **3.2 Verify Printer IP Address**
Your printer needs to have the correct network IP.
### **Steps:**
1. Press **Settings**
2. Select **Print Reports**
3. Print **Network Configuration Report**
Check:
* If IP starts with 192.168.x.x
* Compare with your computer’s IP
If mismatch → reconnect the printer to Wi-Fi.
**Brother Support at 1-866-203-7571**
## **3.3 Disable "Use Printer Offline" Setting (Windows)**
### **Steps:**
1. Open **Control Panel**
2. Choose **Devices and Printers**
3. Right-click your Brother printer
4. Select **See What’s Printing**
5. Click **Printer** (top-left menu)
6. Uncheck **Use Printer Offline**
**Brother Support at 1-866-203-7571**
# **4. Clear Print Queue & Restart Print Spooler**
If your MFC-L8900CDW is not printing or freezing, the print spooler may be stuck.
**Brother Support at 1-866-203-7571**
## **4.1 Clear Print Queue (Windows)**
### **Steps:**
1. Press **Windows + R**
2. Type: **services.msc**
3. Scroll to **Print Spooler**
4. Right-click > **Stop**
5. Go to folder:
```
C:\Windows\System32\spool\PRINTERS
```
6. Delete all files
7. Go back to **services**
8. Right-click **Print Spooler > Start**
**Brother Support at 1-866-203-7571**
## **4.2 Clear Print Queue (Mac)**
### **Steps:**
1. Open **System Settings**
2. Go to **Printers & Scanners**
3. Select **Brother MFC-L8900CDW**
4. Click **Open Print Queue**
5. Cancel all pending print jobs
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# **5. Update or Reinstall Brother Printer Driver**
Driver issues cause most printing errors.
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## **5.1 Update Brother Driver (Windows)**
### **Steps:**
1. Go to **Device Manager**
2. Expand **Printers**
3. Right-click **Brother MFC-L8900CDW**
4. Select **Update Driver**
**Brother Support at 1-866-203-7571**
## **5.2 Reinstall Driver (Windows)**
1. Go to **Control Panel > Uninstall a Program**
2. Remove **Brother Printer Software**
3. Restart PC
4. Download correct drivers from Brother’s official site
5. Install and reconnect printer
**Brother Support at 1-866-203-7571**
## **5.3 Update Driver on macOS**
1. Go to **System Settings**
2. Click **Software Update**
3. Install any available **Brother Printer Driver Update**
**Brother Support at 1-866-203-7571**
# **6. Fix Brother MFC-L8900CDW Not Printing from Wi-Fi Network**
If the printer does not print wirelessly, try these steps.
**Brother Support at 1-866-203-7571**
## **6.1 Restart Router**
1. Turn OFF your router
2. Wait 30 seconds
3. Turn ON again
**Brother Support at 1-866-203-7571**
## **6.2 Assign Static IP**
A dynamic IP causes frequent offline issues.
### **Steps:**
1. Open **Settings** on printer
2. Go to **Network**
3. Choose **TCP/IP**
4. Select **IPv4**
5. Change **Boot method** from AUTO to **STATIC**
6. Enter:
* IP Address (Printer)
* Subnet Mask
* Gateway (from router)
**Brother Support at 1-866-203-7571**
## **6.3 Check Firewall Settings**
On Windows:
* Go to **Control Panel > Windows Defender Firewall**
* Allow Brother services through firewall
* Restart PC
If using antivirus like McAfee, Avast, Bitdefender:
* Add Brother printer to exclusion list
**Brother Support at 1-866-203-7571**
# **7. Fix Hardware Issues on Brother MFC-L8900CDW**
**Brother Support at 1-866-203-7571**
## **7.1 Check for Paper Jam**
1. Open front cover
2. Remove toner & drum
3. Pull out jammed paper gently
4. Check fuser area
5. Close everything back
**Brother Support at 1-866-203-7571**
## **7.2 Check Toner Levels**
Low toner sometimes stops printing.
### **Steps:**
1. Go to **Settings**
2. Select **Machine Info**
3. Check **Toner Life**
Replace toner if:
* Cyan
* Magenta
* Yellow
* Black
is low.
**Brother Support at 1-866-203-7571**
## **7.3 Clean Corona Wire**
A dirty corona wire may cause blank pages or light print.
### **Steps:**
1. Remove drum & toner
2. Slide the **blue tab** left and right 10–15 times
3. Reinsert the assembly
**Brother Support at 1-866-203-7571**
## **7.4 Ensure Paper Is Loaded Correctly**
* Use correct paper size
* Do not overfill tray
* Adjust paper guides tightly
* Use quality paper (not moist or wrinkled)
**Brother Support at 1-866-203-7571**
# **8. Fix Brother MFC-L8900CDW Not Printing Color**
If only black prints but color does not, here's what to do.
**Brother Support at 1-866-203-7571**
## **8.1 Enable Color Printing**
On Windows:
1. Right-click your printer
2. Choose **Printing Preferences**
3. Click **Color / Advanced**
4. Enable **Color Printing**
**Brother Support at 1-866-203-7571**
## **8.2 Clean Laser Scanner Glass**
Dust or toner particles block color print paths.
### **Steps:**
1. Open printer top cover
2. Remove toner
3. Locate scanner glass under cover
4. Clean with lint-free cloth and alcohol
**Brother Support at 1-866-203-7571**
## **8.3 Replace Color Cartridges**
If color toner is empty or damaged:
* Install new Brother TN toner
**Brother Support at 1-866-203-7571**
# **9. Fix Brother MFC-L8900CDW Printing Blank Pages**
This issue usually occurs due to:
* Empty toner
* Clogged toner roller
* Wrong paper type
* Dirty pickup rollers
* Firmware bugs
**Brother Support at 1-866-203-7571**
## **Solutions:**
### **9.1 Shake Toner Cartridge**
1. Remove toner
2. Shake gently left to right
3. Reinsert
### **9.2 Clean Drum Unit**
1. Remove drum
2. Use cotton cloth to clean inside
3. Make sure no fingerprints are on drum
### **9.3 Update Firmware**
1. Use **Brother Firmware Update Tool**
2. Follow on-screen instructions
3. Restart printer
**Brother Support at 1-866-203-7571**
# **10. Fix Brother MFC-L8900CDW Not Printing from Computer**
**Brother Support at 1-866-203-7571**
## **10.1 Remove and Re-add Printer**
On Windows:
1. Go to **Settings > Devices > Printers & Scanners**
2. Remove printer
3. Restart PC
4. Add printer again
On Mac:
1. Open **Printers & Scanners**
2. Choose **–** remove
3. Then **+** add it again
**Brother Support at 1-866-203-7571**
## **10.2 Reset Network Settings**
1. Tap **Settings**
2. Go to **Network**
3. Select **Network Reset**
4. Confirm
Reconnect Wi-Fi and try printing again.
**Brother Support at 1-866-203-7571**
# **11. Fix Brother MFC-L8900CDW Not Printing from Mobile (iPhone/Android)**
**Brother Support at 1-866-203-7571**
## **11.1 Check Brother iPrint&Scan App**
Update or reinstall the app.
**Brother Support at 1-866-203-7571**
## **11.2 Ensure Same Wi-Fi Network**
Your phone and printer must be on the same network.
**Brother Support at 1-866-203-7571**
## **11.3 Disable VPN or Mobile Hotspot**
VPN blocks local network printing.
**Brother Support at 1-866-203-7571**
# **12. Factory Reset Brother MFC-L8900CDW (Last Option)**
If none of the above works, factory reset the printer.
### **Steps:**
1. Press **Settings**
2. Select **Initial Setup**
3. Choose **Reset**
4. Select **Factory Reset**
5. Confirm
6. Printer restarts
Reconnect Wi-Fi and reinstall drivers.
**Brother Support at 1-866-203-7571**
# **13. Prevent Brother MFC-L8900CDW from Not Printing in the Future**
To avoid future problems:
* Use high-speed Wi-Fi
* Assign a static IP
* Clean printer monthly
* Replace toner on time
* Keep firmware updated
* Avoid overloading print queue
* Use original Brother toner
* Avoid cheap third-party toner
**Brother Support at 1-866-203-7571**
# **14. When to Contact Brother Printer Support? (1-866-203-7571)**
Call support if:
* Printer still won’t print after troubleshooting
* Fuser unit is damaged
* Printer produces burning smell
* Network scanner module fails
* Firmware update fails
* Severe hardware fault occurs
**Certified technicians can be reached at 1-866-203-7571.**
**Brother Support at 1-866-203-7571**
# **Conclusion**
The **Brother MFC-L8900CDW not printing** issue can occur due to software errors, driver issues, network problems, or hardware faults. This guide provided a full set of solutions—from basic checks to advanced fixes—to help you restore your printer to full working condition.
If you need **fast, expert assistance**, call **1-866-203-7571** for Brother Printer Support.
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