# 1-866-203-7571 How to Fix Epson 7720 Not Printing Color Problem

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The Epson WorkForce WF-7720 is one of the most durable and high-performance wide-format all-in-one inkjet printers in the Epson series. Whether you use it for office tasks, business documents, school work, or large-format prints, the Epson 7720 usually delivers exceptionally vibrant and accurate color output. But like any inkjet printer, it can sometimes run into issues — and one of the most common is the **“Epson 7720 Not Printing Color”** or **“color missing / faded / washed-out prints”** problem.

If your Epson WF-7720 suddenly stops printing color or prints only black and white, prints faded colors, or fails to print one specific color (cyan, magenta, or yellow), don’t worry — this issue is fixable.

This comprehensive 3000-word guide covers:

* Why Epson 7720 stops printing color
* Step-by-step troubleshooting for color printing issues
* How to clean printheads properly (manual + automatic)
* Ink cartridge troubleshooting
* Wi-Fi, driver, and firmware-related color issues
* Advanced fixes for stubborn printhead blockages
* How to prevent future color problems
* When to call support **1-866-203-7571**

Let’s begin with understanding why this problem happens.

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# **Why Is My Epson WF-7720 Not Printing Color?**

There are several reasons your Epson 7720 might stop printing color:

### **1. Low, Empty, or Expired Epson Ink Cartridges**

Epson printers often stop printing color if:

* The cartridge is low
* The ink expired
* You’re using non-genuine cartridges
* The chip is not recognized

### **2. Clogged Printhead Nozzles**

This is the **#1 most common cause** of color printing issues.
If you haven’t printed for weeks or months, ink can dry inside the nozzles, especially:

* Cyan
* Magenta
* Yellow

### **3. Incorrect Print Settings**

Sometimes the print settings are forcing the printer to print in grayscale or monochrome.

### **4. Faulty, damaged, or improperly installed cartridges**

Even new cartridges can cause problems if:

* They’re not clicked in
* They’re defective
* The vent is blocked

### **5. Driver or software issues**

A corrupted or outdated driver can affect color output.

### **6. Network or Wi-Fi printing issues**

If you're printing wirelessly, incorrect settings may affect color.

### **7. Firmware updates blocking non-genuine ink**

Recent Epson firmware updates sometimes block aftermarket ink.

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# **How to Fix Epson 7720 Not Printing Color – Step-by-Step Solutions**

Let’s go through each solution in detail.

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# **Solution 1: Check the Ink Levels**

Follow these steps:

### **On the Printer Screen**

1. Press **Home**
2. Tap **Setup**
3. Select **Ink Levels** or **Maintenance**
4. Check each ink level (Black, Cyan, Magenta, Yellow)

If one of the color cartridges is:

* Low
* Empty
* Error
* Not recognized

→ Replace it.

**Tip:** You should only use **genuine Epson 252 or 252XL cartridges** for the WF-7720. Aftermarket cartridges often cause color and clogging problems.

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# **Solution 2: Reseat the Ink Cartridges**

Improper cartridge installation can prevent color output.

### Steps:

1. Open the scanner lid.
2. The printhead will move to the cartridge replacement area.
3. Gently press each cartridge.
4. Remove and reinstall any loose cartridge.
5. Make sure they “click” into place.

Restart the printer afterward.

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# **Solution 3: Clean the Printhead (Automatic Cleaning)**

This is the most important fix.

### **On the Epson 7720 control panel:**

1. Press **Home**
2. Go to **Setup**
3. Choose **Maintenance**
4. Tap **Printhead Cleaning**
5. Select **All Colors** and start cleaning

This process pushes ink through the nozzles to clear blockages.

### After cleaning:

* Print a **Nozzle Check**

If you still see missing lines or one color missing:

* Run **2–3 more cleaning cycles**
(but wait 5 minutes between cycles)

⚠️ **Warning:**
Do *not* run 10+ cleaning cycles continuously — it wastes ink and may damage the printhead.

If the problem persists → move on to manual cleaning.

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# **Solution 4: Manual Printhead Cleaning (Deep Cleaning Method)**

If the automatic cleaning did not restore the color, the printhead is likely severely clogged.

### You need:

* Warm distilled water
* A syringe (optional)
* Lint-free cloth
* Isopropyl alcohol (90% preferred)

### Steps:

1. Turn off the printer and unplug it.
2. Open the printer and move the printhead gently to the center (if needed).
3. Locate the **ink ports** under the cartridges.
4. Remove all color cartridges.
5. Use a syringe to gently flush **distilled warm water** into the color nozzles.
6. Let it sit for 5–10 minutes.
7. Wipe excess ink from the bottom of the printhead with a lint-free cloth.
8. Reinstall the cartridges.
9. Turn the printer on.
10. Run **1–2 Printhead Cleaning** cycles.

This removes dried ink that prevents color printing.

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# **Solution 5: Clean the Nozzle Plate Manually**

If deep clogs remain:

* Use a lint-free cloth
* Dampen it with warm water
* Gently wipe the printhead plate from side to side

Do *not* scrub or use excessive force — printheads are delicate.

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# **Solution 6: Disable “Grayscale” or “Black Ink Only” in Print Settings**

Sometimes color printing is disabled in the software.

### On Windows:

1. Open **Control Panel**
2. Go to **Devices and Printers**
3. Right-click **Epson WF-7720**
4. Select **Printing Preferences**
5. Click **Main**
6. Uncheck:

* **Grayscale**
* **Black ink only**
7. Apply and print.

### On Mac:

1. Open **Print dialog**
2. Click **Show Details**
3. Select **Color Matching**
4. Ensure **Color Mode = Color**

Try printing again.

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# **Solution 7: Update or Reinstall Epson Printer Driver**

Driver issues can cause color printing problems.

### Reinstalling Drivers:

#### On Windows:

1. Press **Windows + R**
2. Type **appwiz.cpl**
3. Uninstall **Epson Software**
4. Restart computer
5. Download drivers:

* From Epson support website (WF-7720 drivers)
6. Install and reconnect printer.

#### On Mac:

1. Go to **System Preferences → Printers & Scanners**
2. Delete Epson WF-7720
3. Restart Mac
4. Add the printer again

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# **Solution 8: Check Paper Type and Quality Settings**

Incorrect selections can alter color output.

### In Print Settings:

* Choose **Plain Paper**, **Presentation Paper**, or **Photo Paper**
* Set **Quality = High**

Wrong settings may cause faded or missing colors.

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# **Solution 9: Check Wi-Fi Printing Issues**

If you're printing wirelessly:

* The printer might use a default driver instead of the color driver
* Job conversion errors may remove color information

### Fix:

1. Restart Wi-Fi router
2. Reconnect printer to Wi-Fi
3. Remove and re-add the printer on PC/Mac

### Use the Epson iPrint App to confirm:

* It prints color directly when Wi-Fi issues are eliminated.

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# **Solution 10: Restore Printer to Factory Settings**

If settings are corrupted:

### On the Printer:

1. Press **Home**
2. Select **Setup**
3. Go to **Restore Default Settings**
4. Choose:

* **All Settings**

Reconnect the printer and test again.

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# **Solution 11: Replace Faulty Ink Cartridges**

If one color prints light or not at all:

* The cartridge may be defective

Try replacing:

* Cyan
* Magenta
* Yellow

One by one.

If a single color is missing, replacing that color usually fixes the issue.

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# **Solution 12: Check for Air Bubbles in Ink Lines**

Sometimes air gets trapped inside the ink channel.

### Signs:

* Color prints patchy
* Some lines missing in nozzle check
* Colors appear diluted

### Fix:

* Run **two Printhead Cleanings**
* Print multiple full-color pages (deep cleaning by printing)

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# **Solution 13: Check for Firmware Update Issues**

Epson firmware updates occasionally block third-party cartridges.

### Fix Options:

* Replace cartridges with **genuine Epson** ones
* Downgrade firmware (if available)
* Disable automatic firmware updates

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# **Solution 14: Use a Printhead Cleaning Kit (Optional but Effective)**

These kits include:

* Cleaning solution
* Syringes
* Rubber seals

They are very effective for stubborn clogs in WF-7720.

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# **Solution 15: Contact Epson Technical Support**

If nothing works, the printhead may be:

* Damaged
* Completely clogged
* At the end of its lifespan

You can call a technical expert.

📞 **Call Support: 1-866-203-7571**
(Help with color printing, driver errors, Wi-Fi setup, ink issues, and printhead cleaning.)

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# **How to Prevent Future Epson 7720 Color Printing Problems**

### ✔ Print regularly (at least once per week)

Prevents ink drying.

### ✔ Keep the printer in a moderate environment

Extreme heat or cold thickens or dries ink.

### ✔ Disable firmware updates

Prevents ink lockout.

### ✔ Use high-quality ink

Cheap ink = more clogging.

### ✔ Always turn off the printer using the power button

This caps the printhead properly.

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# **Frequently Asked Questions (FAQ)**

### **1. Why is my Epson 7720 not printing color even with full ink?**

Likely a clogged printhead. Run cleaning or do manual cleaning.

### **2. Will letting the printer sit help?**

Yes, letting it sit after cleaning cycles helps soften dried ink.

### **3. Why is only one color missing?**

One nozzle may be clogged — a common Epson issue.

### **4. Why is color faded or washed out?**

* Wrong paper settings
* Low-quality ink
* Clogged printhead
* Low ink

### **5. Can I use third-party ink?**

Yes, but it causes more clogs and firmware issues.

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# **Conclusion**

Your Epson WorkForce WF-7720 not printing color is usually caused by:

* Ink clogging
* Incorrect settings
* Low or expired cartridges
* Driver problems

By following this step-by-step 3000-word guide, you should be able to:

* Restore lost colors
* Fix missing or faded prints
* Clear clogged printheads
* Reinstall drivers
* Solve Wi-Fi and software issues

If your printer still isn’t printing color after trying everything, then the issue may be deeper (printhead failure or internal blockage).

📞 **Call 1-866-203-7571 for expert Epson support.**