# 1-866-203-7571 How to Fix Epson ET 2400 Not Printing Issue?

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The **Epson EcoTank ET-2400** is a compact, economical all-in-one printer used widely for home and small-office printing. However, just like any printer, it may occasionally stop printing due to software glitches, ink problems, Wi-Fi issues, internal hardware faults, or print spooler failures.

If your **Epson ET-2400 is not printing**, this comprehensive guide will walk you through every possible reason and solution—from the simplest checks to advanced procedures. Whether your problem is **no color**, **no black print**, **printer offline**, **paper feeding but no ink**, or **blank pages**, you’ll find the solution here.

If you want **expert remote assistance**, call **Epson Support at 1-866-203-7571**.

**Epson Support at 1-866-203-7571**

# ⭐ **Common Reasons Why Epson ET-2400 Is Not Printing**

Before jumping into fixes, understand the possible causes:

### **1. Low or Empty Ink in the ink Tanks**

If the EcoTank reservoirs are low, clogged, or not filled properly, your printouts may be faint or blank.

### **2. Dirty, Blocked, or Clogged Print Head**

EcoTank printers often suffer from dry ink, especially if they are not used regularly.

### **3. Incorrect Printer Setup or Installation**

Incorrect driver installation or improper Wi-Fi connection can prevent printing.

### **4. Print Spooler Service Errors**

If the spooler crashes, printing stops entirely.

### **5. Epson ET-2400 Offline or Connectivity Issues**

Weak wireless connectivity or a changed Wi-Fi password commonly causes “Offline” status.

### **6. Firmware or Driver Outdated**

Outdated drivers conflict with your operating system (Windows/macOS).

### **7. Wrong Page Size, Paper Type, or Printing Preferences**

Incorrect print preferences can stop printing.

### **8. Paper Jam or Blockages**

Even small paper particles inside the feed rollers can block printing.

### **9. System Bugs After an OS Update**

Windows or macOS updates sometimes corrupt printer configurations.

### **10. Hardware Issues**

Faulty logic board, ink pump failure, or internal damage may be responsible.

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# **🔥 Complete Step-by-Step Fix for Epson ET-2400 Not Printing**

Below are the **top 25 proven solutions** to fix the problem.
Go through each step in order.

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# **1. Check Printer Power and Status**

Start with the basics:

* Ensure the printer is ON.
* Check the control panel light.
* Make sure there are **no blinking error lights**.
* Confirm the front access door and ink tank cover are fully closed.

If lights are flashing red/orange, identify the error in the Epson Smart Panel App.

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# **2. Check Wi-Fi or USB Connection**

### **If using Wi-Fi:**

* Ensure the ET-2400 is connected to the **same Wi-Fi network** as your device.
* Check router distance (keep within 10–15 feet).
* If you recently changed your Wi-Fi password, reconnect the printer.

### **If using USB:**

* Use a high-quality USB cable.
* Avoid USB hubs—connect directly to the computer.
* Try a different USB port.

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# **3. Restart Printer, Router, and Computer**

A simple reboot can fix 70% of issues.

1. Turn OFF the printer.
2. Unplug both the printer and router for 1 minute.
3. Restart the computer.
4. Power ON the router and printer.

Retry printing.

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# **4. Ensure the Epson ET-2400 Is Set as the Default Printer**

### **Windows:**

1. Open **Control Panel > Devices and Printers**.
2. Right-click **Epson ET-2400**.
3. Select **Set as Default Printer**.

### **Mac:**

1. Go to **System Settings > Printers & Scanners**.
2. Select **Epson ET-2400**.
3. Check **Default Printer** selection.

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# **5. Clear the Print Queue**

Pending or stuck jobs block printing.

### **Windows:**

1. Open **Settings > Devices > Printers**.
2. Click on **Epson ET-2400**.
3. Select **Open queue**.
4. Delete all print jobs.

### **Mac:**

1. Open **Print Queue**.
2. Cancel all print commands.

Restart printing.

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# **6. Check Ink Levels in EcoTank Reservoirs**

On the ET-2400:

* Open the ink tank lid.
* Check ink level lines.
* If any tank is empty, refill **only with genuine Epson ink bottles**.

Running on low ink causes blank or faint printing.

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# **7. Clean Print Head (Most Important Fix)**

Clogged print heads are the #1 reason for not printing.

### **Using Epson Smart Panel App:**

1. Open the **Epson Smart Panel**.
2. Go to **Maintenance**.
3. Tap **Print Head Cleaning**.
4. Run one cleaning cycle.
5. Print a **nozzle check**.

If still faint, run **up to 3 cycles**, but wait 5 minutes between each cycle.

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# **8. Run Power Cleaning (Deep Cleaning)**

If normal cleaning fails, do a **Power Cleaning**, which uses stronger ink pressure.

⚠️ Important: Power Cleaning consumes a lot of ink. Perform only if necessary.

You can run it from:

* Epson Smart Panel App
* Printer maintenance menu

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# **9. Check Nozzle Check Pattern**

Print a nozzle check to confirm ink flow.

If gaps or broken lines appear:

* Clean print head again.
* Repeat until patterns are perfect.

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# **10. Check for Air Bubbles in Ink Tubes**

If there is air trapped:

* Run **Power Cleaning**.
* Perform **Print Head Alignment**.

This forces ink through the system.

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# **11. Verify Paper Settings**

Mismatch in paper size and paper type causes failures.

### Ensure:

* Paper size matches the print job (A4, Letter, etc.).
* Paper type matches (Plain Paper, Glossy, Matte).
* Paper tray is aligned.

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# **12. Remove Paper Jam or Tiny Paper Bits**

Small pieces of paper can block printing even without showing error lights.

Steps:

1. Turn off printer.
2. Open rear panel and front feed tray.
3. Remove visible paper bits.
4. Check rollers with a flashlight.

Clean the rollers with a lint-free cloth and warm water.

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# **13. Update or Reinstall Epson Drivers**

Driver problems are very common.

### **Windows:**

1. Open **Device Manager**.
2. Expand **Printers**.
3. Right-click Epson ET-2400.
4. Click **Uninstall Device**.
5. Restart computer and reinstall the driver.

### **Mac:**

1. Go to **System Settings > Printers**.
2. Remove the Epson printer.
3. Add it again using **IP or Bonjour**.

You can also download drivers from Epson’s official support page.

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# **14. Disable “Use Printer Offline” Mode**

### **Windows Only:**

1. Go to **Control Panel > Devices & Printers**.
2. Right-click Epson ET-2400.
3. Ensure **Use Printer Offline** is unchecked.

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# **15. Reset Epson ET-2400 Wi-Fi / Network Settings**

If your printer shows **Offline**, do a network reset:

### **Steps:**

1. Turn ON the printer.
2. Press and hold **Wi-Fi button** for ~10 seconds until lights flash.
3. Reconnect Wi-Fi via Epson Smart Panel.

**Epson Support at 1-866-203-7571**

# **16. Add Printer Manually Using IP Address (Mac/Windows)**

Sometimes auto-detection fails.

Find the printer’s IP from the router or Smart Panel app and add it manually.

**Epson Support at 1-866-203-7571**

# **17. Reset Print System (macOS Only)**

1. Open **System Settings**.
2. Go to **Printers & Scanners**.
3. Right-click anywhere and select **Reset Printing System**.

Re-add the printer.

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# **18. Restart Windows Print Spooler Service**

A corrupted spooler stops printing.

### **Steps:**

1. Press **Windows + R**, type **services.msc**.
2. Find **Print Spooler** service.
3. Click **Stop** > **Start**.

Retry printing.

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# **19. Disable VPN or Firewall**

Security tools sometimes block print jobs.

Disable temporarily and retry.

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# **20. Check for Firmware Updates**

Update via Epson Smart Panel:

* Go to **Settings > Firmware Update**.
* Install latest version.

This resolves communication issues.

**Epson Support at 1-866-203-7571**

# **21. Clean Printer Internally (Advanced)**

Dust buildup affects ink flow and rollers.

Steps:

1. Open printer lid.
2. Gently clean inside with microfiber cloth.
3. Clean the paper feed rollers.

Do **NOT** touch the print head nozzle directly.

**Epson Support at 1-866-203-7571**

# **22. Factory Reset Epson ET-2400**

This wipes all settings and resolves persistent errors.

### **Steps:**

1. Open Smart Panel app settings.
2. Choose **Restore Default Settings**.
3. Reconnect Wi-Fi and reconfigure.

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# **23. Test Printing from Another Device**

If printing works from:

* Mobile, but not PC → driver issue.
* PC, but not mobile → app/network issue.

This helps isolate the problem.

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# **24. Try a Different Printing App**

Try printing from:

* Email attachment
* Chrome
* Word
* Epson Smart Panel

If one app fails but others work, reinstall the faulty app.

**Epson Support at 1-866-203-7571**

# **25. Contact Epson Support (Hardware Diagnosis)**

If none of the above works, the issue may be hardware-related:

* Print head failure
* Ink pump malfunction
* Main board issue
* Internal sensor problem

Call **Epson Support: 1-866-203-7571** for professional diagnosis or repair scheduling.

**Epson Support at 1-866-203-7571**

# **Bonus Section: Troubleshooting Based on Symptoms**

Below are quick fixes depending on the exact problem.

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# ⭐ **Epson ET-2400 Printing Blank Pages**

* Check ink levels
* Clean print head
* Run Power Cleaning
* Ensure color settings are correct
* Use genuine Epson ink

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# ⭐ **Epson ET-2400 Not Printing Black**

* Ensure black tank has ink
* Repeat print head cleaning
* Change print settings from **Greyscale**
* Print on plain paper, not glossy

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# ⭐ **Epson ET-2400 Not Printing Color**

* Check if color printing is disabled
* Clean color nozzles
* Run a nozzle check
* Refill ink tanks properly

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# ⭐ **Epson ET-2400 Printer Offline**

* Reset Wi-Fi
* Restart router
* Disable VPN
* Re-add the printer
* Move printer closer to router

**Epson Support at 1-866-203-7571**

# ⭐ **Epson ET-2400 Not Printing After Ink Refill**

* Ink may not have flowed into the tubes
* Run 3–4 cleaning cycles
* Perform Power Cleaning
* Check for air bubbles

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# ⭐ **Epson ET-2400 Not Printing After Firmware Update**

* Reinstall driver
* Restart printer
* Reset network settings
* Reset printing system

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# **How to Prevent Epson ET-2400 Not Printing Issue (Maintenance Tips)**

1. **Print at least once a week** to prevent clogs.
2. Use **genuine Epson ink only**.
3. Keep the printer in a dust-free environment.
4. Clean the printer gently once a month.
5. Avoid switching networks frequently.
6. Update firmware and drivers only when necessary.
7. Avoid overfilling ink tanks.
8. Turn off the printer using the **Power Button** (never unplug directly).

These practices dramatically reduce print quality or connectivity problems.

**Epson Support at 1-866-203-7571**

# **Conclusion**

Your **Epson ET-2400 not printing issue** can arise from several causes—clogged print heads, Wi-Fi errors, incorrect drivers, or software glitches. By following the 25+ detailed solutions in this guide, you can resolve nearly all printing problems on your own.

However, if your Epson ET-2400 still refuses to print or shows repeated errors, it may require professional troubleshooting.

### 📞 **For instant expert support, call Epson Printer Support at 1-866-203-7571.**