# 1-866-203-7571 How to Connect HP ENVY 6020e Printer to WiFi?
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The **HP ENVY 6020e** is one of HP’s most popular all-in-one wireless printers, known for its smart features, mobile printing capabilities, and compatibility with HP’s modern cloud-based services. But to take complete advantage of the printer—whether it’s printing from your phone, using the HP Smart app, enabling HP+, or accessing cloud fax—you must first connect your **HP ENVY 6020e to WiFi**.
This comprehensive guide walks you through **every method** to connect your HP ENVY 6020e printer to WiFi, along with troubleshooting tips, reset methods, router guidance, and everything else needed for a smooth wireless setup. If you get stuck at any point, you can also call HP Wireless Support at **1-866-203-7571** for expert help.
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# **1. What You Need Before Connecting the HP ENVY 6020e to WiFi**
Before starting the setup process, make sure you have the following:
### ✔ A Stable WiFi Network
* Use a **2.4 GHz** network (most HP home printers do NOT support 5 GHz networks unless dual-band).
* Ensure your WiFi router is turned on and functioning properly.
### ✔ WiFi Password
Have your WiFi password ready.
### ✔ HP Smart App
The HP ENVY 6020e **requires the HP Smart app** for initial setup.
You can install it here:
* **Android:** Google Play Store
* **iPhone/iPad:** Apple App Store
* **Windows 10/11:** Microsoft Store
* **Mac:** macOS App Store
### ✔ Printer in Setup Mode
HP ENVY printers enter setup mode automatically the first time they are powered on.
Setup mode lasts for about **2 hours**.
If your printer is not in setup mode, you can restore it (explained later).
### ✔ The HP ENVY 6020e printer
With power cable connected and turned ON.
Once all of the above is ready, you can begin the connection process.
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# **2. How to Connect HP ENVY 6020e Printer to WiFi Using HP Smart App (Recommended Method)**
This is the **easiest and most reliable method** for WiFi setup.
## **Step-by-Step Guide**
### **Step 1: Turn On the Printer**
* Plug in the power cord.
* Press the Power button.
* Allow the printer to initialize.
### **Step 2: Ensure the Printer Is in Setup Mode**
The **WiFi light on the printer should blink blue**.
If it is solid or OFF, you must **reset the WiFi setup mode** (explained in section 4).
### **Step 3: Open the HP Smart App**
Launch the HP Smart app on your smartphone or computer.
### **Step 4: Add a New Printer**
* Tap **“+ Add Printer”** or **“Set Up a New Printer”**.
* HP Smart will automatically start looking for printers in WiFi setup mode.
### **Step 5: Select HP ENVY 6020e**
You should see:
**HP ENVY 6020e Series**
Tap it to continue.
### **Step 6: Choose Your WiFi Network**
* HP Smart app will detect your WiFi network.
* Select your network from the list.
### **Step 7: Enter Your WiFi Password**
* Carefully type your WiFi password.
* Tap **Continue**.
### **Step 8: Connecting…**
The printer will now:
* Receive the WiFi credentials
* Attempt to connect
* Display a blinking blue light
* Then show a solid blue light when connected
### **Step 9: Printer Successfully Connected**
Once the blue light becomes **steady**, your HP ENVY 6020e is officially connected to WiFi.
### **Step 10: Complete the Setup**
The app may ask for:
* Firmware update
* HP+ activation
* Cloud printing setup
* Ink subscription setup
* Print alignment
You can choose to skip or complete them based on your preference.
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# **3. Connect HP ENVY 6020e to WiFi Using WPS (WiFi Protected Setup)**
If your router has a **WPS button**, you can connect without entering the WiFi password.
## **Step-by-Step WPS Setup**
### **Step 1: Turn On the Printer**
Ensure the printer is powered on.
### **Step 2: Press the WiFi Button**
On the printer:
* Press and hold the **Wireless Button** for 3 seconds
The blue WiFi light will start blinking.
### **Step 3: Press the WPS Button on Your Router**
Within **2 minutes**:
* Press the **WPS button** on your WiFi router.
### **Step 4: Automatic Connection**
* The printer will automatically connect to your network.
* Once connected, the **blue WiFi light becomes solid**.
### **Step 5: Verify Connection**
Open the HP Smart app and confirm your HP ENVY 6020e appears online.
If WPS fails, use the HP Smart app method.
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# **4. How to Restore WiFi Setup Mode on HP ENVY 6020e**
If your printer is NOT detected by the HP Smart app, it might not be in **setup mode**.
### **To Restore WiFi Setup Mode:**
Press and hold:
### **Wireless Button + Cancel Button**
for **5 seconds**.
The **blue WiFi light will start blinking** — confirming setup mode is restored.
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# **5. How to Connect HP ENVY 6020e to a New WiFi Network**
If you changed:
* Internet provider
* WiFi router
* SSID name
* Password
You must reconnect the printer.
### **Steps:**
1. Restore Setup Mode:
Hold **Wireless + Cancel** for 5 seconds.
2. Open HP Smart app.
3. Tap **Add Printer**.
4. Select **HP ENVY 6020e**.
5. Choose your new WiFi network.
6. Enter the password.
Done!
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# **6. How to Connect HP ENVY 6020e to WiFi on Windows 10/11**
### **Step 1:** Install HP Smart from Microsoft Store.
### **Step 2:** Open HP Smart → Add Printer.
### **Step 3:** Ensure printer is in setup mode.
### **Step 4:** Choose your WiFi network.
### **Step 5:** Complete setup.
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# **7. How to Connect HP ENVY 6020e to WiFi on Mac**
### **Step 1:** Install HP Smart from the macOS App Store
### **Step 2:** Open HP Smart → Add Printer
### **Step 3:** Put printer in setup mode
### **Step 4:** Select WiFi → Enter Password
### **Step 5:** Finish setup
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# **8. How to Connect HP ENVY 6020e to WiFi from iPhone / iPad**
### **Step 1:** Install HP Smart (App Store)
### **Step 2:** Open app → Add Printer
### **Step 3:** Enable Bluetooth (required for detection)
### **Step 4:** Select printer
### **Step 5:** Enter WiFi password
Done!
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# **9. How to Connect HP ENVY 6020e to WiFi from Android**
### **Step 1:** Install HP Smart from Google Play
### **Step 2:** Turn on Bluetooth & Location
### **Step 3:** Add Printer
### **Step 4:** Select WiFi Network
### **Step 5:** Enter WiFi password
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# **10. Troubleshooting HP ENVY 6020e WiFi Connection Problems**
If your printer won’t connect to WiFi, try these solutions.
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## **A. Printer Not Found During Setup**
Try:
### ✔ Check if WiFi Light Is Blinking
If not blinking → restore setup mode.
### ✔ Reduce Distance
Place printer within **10–15 feet** of router.
### ✔ Restart Devices
* Restart the printer
* Restart the router
* Restart your phone/computer
### ✔ Disable VPN
VPN interferes with HP Smart detection.
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## **B. HP ENVY 6020e Not Connecting to WiFi**
### ✔ Check WiFi Password
Incorrect passwords are the #1 cause of failure.
### ✔ Ensure 2.4 GHz Network
HP ENVY 6020e only supports 2.4 GHz.
### ✔ Avoid Public Networks
Hotel/public networks often block printers.
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## **C. WiFi Light Not Turning Solid**
If the WiFi light keeps blinking:
* Check router settings
* Ensure WiFi isn’t hidden
* Restart the printer
* Reset network settings
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## **D. Printer Keeps Losing WiFi Connection**
### ✔ Upgrade Router Firmware
### ✔ Update Printer Firmware
Use HP Smart → Settings → Update Firmware.
### ✔ Assign Static IP (Advanced Users)
Via router admin panel.
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## **E. HP Smart App Not Detecting Printer**
### ✔ Enable Bluetooth
### ✔ Allow Location Access
### ✔ Reset HP Smart App
Clear cache (Android) or reinstall it.
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# **11. Advanced WiFi Setup (For Network Professionals & IT Users)**
If you want a more stable or optimized environment, consider:
### ✔ Static IP Assignment
Set a static IP from router DHCP settings.
### ✔ Change WiFi Channel
Use channels 1, 6, or 11 for stability.
### ✔ Disable MAC Filtering
Or add the printer’s MAC address manually.
### ✔ Disable AP Isolation
Otherwise devices can’t communicate.
### ✔ Ensure WPA2 Security
Avoid outdated WEP protocols.
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# **12. How to Print a WiFi Network Test Report (Diagnostic Page)**
Press and hold:
### **Information Button (i) + Cancel Button**
The printer will print:
* Network summary
* Signal strength
* IP address
* Connection status
Use this to identify issues.
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# **13. How to Reset HP ENVY 6020e to Factory Default Settings**
If nothing works, a reset may help.
### **Factory Reset Steps:**
Hold down:
### **Cancel + Wireless + Power Button**
for 10 seconds.
This clears:
* WiFi settings
* HP+ registration
* Admin settings
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# **14. Internet Router Tips for Better WiFi Connectivity**
### ✔ Use WPA2 or WPA3 security
### ✔ Keep router in an open area
### ✔ Restart router weekly
### ✔ Avoid interference (microwaves, cordless phones)
### ✔ Use good-quality routers like TP-Link, Asus, Netgear, etc.
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# **15. Frequently Asked Questions (FAQ)**
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## **1. Why won’t my HP ENVY 6020e connect to WiFi?**
Common reasons:
* Wrong WiFi password
* Not in setup mode
* Too far from router
* 5GHz network selected
* Router blocking new devices
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## **2. How do I reconnect the printer after changing WiFi?**
Restore setup mode → Use HP Smart → Connect to new WiFi.
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## **3. Does HP ENVY 6020e support 5GHz WiFi?**
No, it supports only **2.4 GHz**.
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## **4. Can I use the printer without WiFi?**
Yes:
* USB connection
* WiFi Direct printing
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## **5. How to enable WiFi Direct?**
Press the **WiFi Direct button** on the control panel.
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# **16. When to Call Expert Support (1-866-203-7571)**
Contact support if:
* Printer is not entering setup mode
* WiFi light keeps blinking
* Router isn’t detecting printer
* HP Smart app fails repeatedly
* You need remote WiFi setup assistance
You can speak with an expert at:
### **📞 1-866-203-7571**
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# **Conclusion**
Connecting your **HP ENVY 6020e** to WiFi is simple when using the right method—preferably through the HP Smart app. Whether you're adding the printer for the first time, switching networks, or facing errors, this 3000-word guide provides complete solutions for every situation.
If you still need help or want instant assistance with setup, call:
### **📞 1-866-203-7571**
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