# Humley Training Assets - December 2020

## Everday Insurance example

## Sample Intents
The following provides sample intents that can be used to create an initial knowledge base:

### Intent 1

How long can I leave my home unoccupied for?

#### Alternative User Inputs

1. Can I leave my home for more than 60 days?
2. How long can I leave my home before exclusions occur?
3. Will you void my policy if I'm not there?

#### Answer

If your property is left unoccupied for more than 60 consecutive days then exclusions will apply. Please refer to the policy document for full details.

------

### Intent 2

What are High Risk Items?

#### Alternative User Inputs

1. Are computers a high risk item?
2. Are televisions high risk items?
3. Is my camera a high risk item?

#### Answer

High risk items include: - Computers, including their components and accessories, but not office equipment - Televisions, audio and video equipment, DVD/Blu-ray equipment, digital receivers and recorders - Photographic equipment - Valuables

---

### Intent 3

Is my contents cover new for old?

#### Alternative User Inputs

1. Do you give me new for old?
2. Will you give me a new item under my contents cover policy
3. Will you void my policy if I'm not there?

#### Answer

Yes, except for clothing and linen.

Your policy will not cover wear and tear to contents not caused by an insured event. For example, the policy does not cover a carpet that has worn through due to use, but we would replace it new for old if your house was flooded, whatever the condition of the carpet.

---

### Intent 4

Will you insure my bicycle?

#### Alternative User Inputs

1. Can you insure my bike
2. Do you insure bicycles

#### Answer

Yes, our contents insurance will give you cover in respect of the insured perils (such as fire, theft, and malicious damage) for a bicycle at home. Note that there is a limit of £2000 for theft of contents from outbuildings and a limit of £500 for loss or damage occurring in the garden.

If you need more cover and if you wish to insure the bicycle away from home, and your bicycle is worth less than £1000, you will need to add Unspecified Personal Possessions cover to your policy.
Note that loss of any bicycle left in a public space will not be covered unless it is locked to a fixed point.

If your bike is worth between £1000 and £2500 you will need to add it as a Specified Personal Possession. To do this, please call our Customer Contact Centre on 03457 46 46 46.

---

### Intent 5

What telephone numbers do I need for home insurance?

#### Alternative User Inputs

1. What are the important phone numbers?
2. Which numbers should I know?

#### Answer

To make changes to your policy or to get a quote - 03457 46 46 46.

To make a claim for Buildings, Contents or Personal Possessions - 0345 999 8888

Legal Expenses - 0330 606 9504
HomeRescue Plus - 0345 607 6472
Personal Legal Advice - 0330 606 9504

---

## CSV for Additional Import

Please use the following link to download a file that can be used to import further intents for the Everyday Insurance project:

https://drive.google.com/file/d/1-CIvW8buKZfyYuhdMZr25CD0l-vO8FT2/view?usp=sharing

---

## Entity List

The following entities can be used to help power the Everyday Insurance experience:

### @cover_type

Name: Buildings and Contents
Type: Text
Values: Both, Buildings & Contents

Name: Contents
Type: Text
Values: Content

Name: Buildings
Type: Text
Values: Building

### @yes_no

Name: Yes
Type: Text
Value: Yeah, Yep

Name: No
Type: Text
Value: Nah, Nope

### @posint_zero

Name: positive integer
Type: Pattern
Value:

Name: 0 
Type: Text 
Value: None, Zero

### @postcode

Name: UK postcode 
Type: Pattern 
Value:

### @sys_date

System Entity (Date)

### @sys_email

System Entity (Email)

---

## Related Intent

What is the difference between Buildings and Contents cover?

### Alternative User Inputs

1. whats the difference
2. what is the difference
3. how are buildings and contents cover different
4. I dont know
5. I dunno
6. What do you think

### Answer

Buildings insurance covers the entire structure of your home, including roofs, walls, fences, hedges, gates, driveway etc.

Contents insurance covers your household personal possessions and furnishings, such as curtains, furniture, music system, TV, computers and other electrical appliances, clothing, jewellery, sporting equipment and even toys.

---

## Quote API

<!--
The following link can be used to access the documentation for the Everyday Insurance API:

https://documenter.getpostman.com/view/1025445/SW11XJV9?version=latest
-->
### URL

https://everydayinsurance.herokuapp.com/quotes/get_quote

### Request Body

{
  "firstLine": "{firstline}}",
  "extendedCover": "{{extendedCover_yesno}}",
  "postcode": "{{postcode}}",
  "coverType": "{{covertype}}",
  "name": "{{name}}",
  "dateOfBirth": "{{DOB}}",
  "previousClaims": {{previousclaims}},
  "emailAddress": "{{email}}"
}

N.B. The API treats *extendedCover* as a mandatory request parameter. Default to *No* when it's not supplied to the Integration.

### Example Response

{
    "total_cost": "492.66",
    "initial_payment": "41.06",
    "remaining_payment_months": 11,
    "payment_amount": "41.06",
    "plan_details": [
        {
            "Key": "Cover Type",
            "Value": "buildings"
        },
        {
            "Key": "Buildings Cover",
            "Value": "Up to £1,000,000"
        },
        {
            "Key": "Alternative Accomodation",
            "Value": "£50,000"
        }
    ]
}