# Zammad

Zammad->Zammad: Create access token
App->Zammad: search user by token /api/v1/users/search?query=organization.name:{search string}&limit=1
Zammad->App: No: Create a zammad user with their email&password
Zammad->App: Yes: get user at position 0
App->Zammad: Get user info
Zammad->App: unAuth: use the access token to update the password
Zammad->App: update and use the new token for get tickets
Zammad->App: Auth: use the new token for get tickets

Admin token: ```-1iQOSGnql6BQjD1QxOH19laWUEHjWiXAH9a_0Zevu6fzXqRpr_F1psJNVNlXQxt```

## Search

curl --location --globoff 'https://help.tracki.com/api/v1/users/search?query=email&limit=50&role_ids[]=3' \
--header 'Authorization: Token token=<Admin token>'

## Create user

curl --location 'https://help.tracki.com/api/v1/users' \
--header 'Authorization: Token token=<Admin token>' \
--header 'Content-Type: application/json' \
--data-raw '{
  "firstname": "Jane",
  "lastname": "Doe",
  "email": "[e-mail]",
  "login": "jdoe",
  "verified": true,
  "password": "11111111",
  "roles": [
      "Customer"
   ]
}'

## Update user by user_id

curl --location --request PUT 'https://help.tracki.com/api/v1/users/<user_id>' \
--header 'Authorization: Token token=<Admin token>' \
--header 'Content-Type: application/json' \
--data '{
  "firstname": "Jane",
  "lastname": "Micle",
  "password": "22222222"
  
}'

## Get users/me

curl --location --request GET 'https://help.tracki.com/api/v1/users/me' \
--header 'Authorization: Basic {username:password}' \

## Solution1: Get tickets by email

curl --location --request GET 'https://help.tracki.com/api/v1/tickets/search?query=<email>&limit=50&role_ids[]=3' \
--header 'Authorization: Token token=<Admin token>' 

## Solution2: Get tickets using basic auth

curl --location --request GET 'https://help.tracki.com/api/v1/tickets' \
--header 'Authorization: Basic {username:password}' 

## S1: Detail of ticket

curl --location --request GET 'https://help.tracki.com/api/v1/tickets/<ticket_id>' \
--header 'Authorization: Token token=<Admin token>' 

## S2: Detail of ticket using basic auth

curl --location --request GET 'https://help.tracki.com/api/v1/tickets/<ticket_id>' \
--header 'Authorization: Basic {username:password}'