## Test WhatsApp bot

You can test your bot on WhatsApp without connecting it to a WhatsApp Business Account (WABA) through Yellow.ai platform. The platform offers a dedicated testing environment where you can test and refine your bot before deployment.

The following table provides a list of supported and unsupported message formats for teting:
Supported message types | Unsupported message types
------------ | ------------
Text | Single/Multi Product Message
Media - image, document, video | Cart Events for SPM/MPM
WhatsApp Quick Replies | WhatsApp Pay
WhatsApp List Messages | WhatsApp template Quick Replies

To initiate testing, follow these steps:

1. Enter the testing number provided by Yellow.ai or use your personal number.
2. [Build your bot](https://docs.yellow.ai/docs/platform_concepts/Getting%20Started/create-a-bot) with the required conversational flows based on your use case.
3. Test the WA bot using either Studio or Channels module.

* Use the Preview section of the Studio module.
* Use the WhatsApp messenger page in the Channels module.

## Test Whatsapp bot using Studio module

To test WA bot from Studio module, follow these steps:

1. Navigate to **Studio** and select the flow that you want to test.


2. In the **Preview** section, select **WhatsApp** from the website drop-down.

<img src="https://i.imgur.com/BMwV6fr.png" alt="drawing" width="80%"/>

3. Enter **Tester name** and **WhatsApp number**, then click **Test**.

<img src="https://i.imgur.com/X93DHJ1.png" alt="drawing" width="30%"/>

* Watch the video on how to test the WA on your device or read the instructions.


4. Once your number is added to test your bot, you can scan the **QR code** or **copy the link** to test your WhatsApp chatbot.

<img src="https://i.imgur.com/A1Xg33k.png" alt="drawing" width="60%"/>

5. Alternatively, a notification link is displayed on your device. Click it to open the WA app.

<img src="https://i.imgur.com/H0tMidJ.jpg" alt="drawing" width="40%"/>

* The WhatsApp app will display a generic template containing your flow's name and the steps for testing the bot.

5. Enter the pre-configured utterance to trigger the flow.

<img src="https://i.imgur.com/k9Bx5tj.jpg" alt="drawing" width="40%"/>

### Test WhatsApp bot using Channels module

1. On the switcher, click **Channels** > **Messaging** > **WhatsApp messenger** > **Test bot**.


* Follow the steps outlined in the Testing section of the [Studio module](#test).