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## Chat auto-popup

When an inbound campaign is executed, a pop-up message is displayed on a mobile device. If there are more than one message and other components such as Quick Replies, Multi-select and so on, then a notification message is displayed. Upon clicking the message in the pop-up, the bot will open and display the respective message configured in the inbound campaign. 

:::note
On desktop, bot will fully open when a respective journey is triggered.
:::

Following are the behaviour of the pop-up messages on the mobile device when a campaign is executed: 

Message type | Behaviour
-------------|----------
Single text message | Displays a text message in the pop-up.
Single text message + any other component | Displays **New message received**. 
Component + no text message | Displays **New message received**. 
Multiple texts | Displays first text message
Multiple texts + any other component (irrespective of order) | Displays first text message
Multiple other components (no text) | Displays **New message received**.  

![](https://i.imgur.com/VRWImso.png)





