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# System prepended metadata

title: Configure Forwarding address

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## Configure forwarding address

The forwarding address generated within the platform must be added to your email server's setup, be it Gmail, Outlook, or another email server.

  ![](https://i.imgur.com/1eaHw4j.png)

To configure a forwarding address, follow these steps:

1. Go to the [Gmail](https://mail.google.com/) account.

:::note
You can only forward messages to a single Gmail address, not an email group or alias.
:::

2. Click on **Settings** (top right) > **See all settings**.

      <img src="https://i.imgur.com/OD4o8QH.png" alt="drawing" width="40%"/>
      
3. Click **Forwarding and POP/IMAP** tab.

   ![](https://i.imgur.com/qgJ6QnT.png)
   
4. In the "Forwarding" section, click **Add a forwarding address**.

     ![](https://i.imgur.com/04jG8R9.png)
     
5. Enter the email address for which you want to forward messages to and click **Next**.

    ![](https://i.imgur.com/Z0kI6r4.png)
    
6. Click **Proceed** > **Ok**.

    ![](https://i.imgur.com/UYTQq9Q.png) 
    
7. A confirmation code will be sent to the **Bot Messages** section of the Inbox module. This code needs to be added to your email settings.

     ![](https://i.imgur.com/NPCsdnU.png)
     
8. In the "Forwarding" section, enter the **Confirmation code** and click **Verify**.

     ![](https://i.imgur.com/itJrHEc.png)
     
9. The forwarding address will be successfully added. Clik **Save changes**.
 
    ![](https://i.imgur.com/irgBwY8.png)          