To connect with Agoda directly, you have a few options depending on your needs (whether you're a customer, partner, or business). Here's a brief description of each method:
1. Customer Support
If you're a customer and need assistance with bookings, cancellations, or general inquiries, you can connect with Agoda via:
Agoda Help Center: Visit the Agoda Help Center
on their website. This is the quickest way to find answers to common questions related to reservations, account issues, and payment problems.
Contact Form: If you need more personalized support, you can submit a request through their online contact form
.
Phone: Agoda has regional customer service phone lines. You can find the appropriate number for your location on their support page. The general contact number for the customer service department is usually listed in your confirmation email or on their website.
Live Chat: Agoda also offers a live chat feature for immediate assistance on their website. This can be accessed via the Help Center.
2. Agoda Partner Support
If you're a hotel owner, property manager, or interested in becoming an Agoda partner, you can connect directly through:
Agoda Partner Portal: For businesses, Agoda has a dedicated Partner Portal
where you can manage your property listings, check analytics, and get support. You may need to register for an account if you don’t have one.
Partner Support Team: Agoda also has a support team for partners, which you can contact via the portal for more personalized assistance related to your property, promotions, and commissions.
3. Social Media
Agoda is active on social media platforms like Facebook, Twitter, and Instagram. While these channels are not typically for formal customer service, they can be used to send inquiries, especially if you're looking for quicker responses. They often provide updates on promotions, system updates, and customer feedback.
Facebook: Agoda's Facebook page
Twitter: Agoda’s Twitter handle
4. Email Support
If you prefer email communication, Agoda may offer support via specific email addresses depending on your location or issue. For general inquiries, check your booking confirmation email for contact details or inquire through their help center.
Would you like specific contact details or assistance with something more particular?